Calle delle Muneghe 2976, San Marco, San Marco, 30124 Venice, Italy
#227 of 295 hotels in Venice
Guests' ChoiceBased on 1267 hotel reviews
8.0Cleanliness
8.1
Comfort
7.9
Location
9.2
Facilities
7.8
Staff
8.6
Value for money
8.2
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 21, 2024
Patricia
United KingdomBathroom was quite small
Breakfast was really good, location was good. Fabulous courtyard.
Stayed in April 2024
Reviewed: April 20, 2024
Denise
CanadaThe hotel rooms show a bit of wear and tear, the shower stall caulking had some moldy spots, typical considering the Venetian climate, and the light nearby was coming away from the ceiling.
The location is excellent. The room was quiet, clean and comfortable. The breakfast is better than most. The courtyard spaces are great for working or relaxing when there is nice weather. The staff are helpful and friendly.
Stayed in April 2024
Reviewed: April 20, 2024
Melanie
United KingdomRoom could have been a little larger as could have the shower cubicle, strange smell in room.
Breakfast good choice, lovely coffee, cereal, croissants. Ham and cheese
Stayed in April 2024
Reviewed: April 20, 2024
Laura
Puerto RicoThe breakfast was always the same.
Good location, walkable to all places but calm from the crowds.
Stayed in April 2024
Reviewed: April 17, 2024
Beata
SwedenAC didn’t work
Location
Stayed in April 2024
Reviewed: April 15, 2024
Maralyn
AustraliaMosquitoes
Location Breakfast Quiet
Stayed in April 2024
Reviewed: April 14, 2024
Shu
TaiwanThe room was cold! And you had to tell them to raise the room temperature because you couldn't control the temperature. (I had troubled myself to tell them for more than once about this issue). They only had blankets, which is really not enough for the cold weather in winter Venice. (In January) I had to ask them for extra ones.
The staff was helpful, and the location is not bad. The room is big and quiet.
Stayed in January 2024
Reviewed: April 13, 2024
Niamh
IrelandThe decor was a little outdated, which I didn't mind. The view from my room wasn't great. There was a few mosquitos in my room at night. A kettle would have been nice, but not the most necessary.
The location was pretty central, close to the touristy areas but the street it is on was rather quiet. I had a good nights sleep, the bed was comfy enough. Decent enough breakfast as well. Good water pressure for the shower, and the room came with towels and a pair of slippers.
Stayed in April 2024
Reviewed: April 7, 2024
Masoumeh
CanadaOnly one of the staff guy I asked for little hot water and he didn’t not give and was unfriendly.
Good location, nice perfect breakfast, clean
Stayed in April 2024
Reviewed: April 7, 2024
Donald
United KingdomAir conditioning didn’t work
Very friendly staff and clean surroundings
Stayed in April 2024
Reviewed: April 6, 2024
Tina
UkraineNothing
Location is just perfect! Overall experience is great. I will come back here again for sure.
Stayed in April 2024
Reviewed: April 6, 2024
Filip
PolandNothing to complain about
Location is great.3 min walk to San Samuel boat/ferry station.10 min walk to St. Marco Square.2 min walk to closest Spritz Bar,restaurants,etc. Hotel is clean,rooms clean.Value for what you pay. Breakfast was good.Good coffee, fresh bread rolls,crousants,boiled eggs, salami,ham,cheese. Room we stayed in was nice, clean,bathroom clean I would definitely stay there again
Stayed in April 2024
Reviewed: April 3, 2024
Annie
United KingdomExcellent location, friendly and very helpful staff. Comfortable room and a good shower.
Stayed in April 2024
Reviewed: April 2, 2024
Tina
IrelandSingle bed quite small length wise and I am 5 foot 6. Room could do with a bit of updating - refurbishment wise.
Good location Helpful staff Nice breakfast
Stayed in April 2024
Reviewed: April 2, 2024
Ivan
SlovakiaToo múch People, pocketpiking
Location, monuments
Stayed in April 2024
Reviewed: April 1, 2024
William
United States of AmericaArt, style and history is what you want when you go to Venice. Those elements lacked in the room. Quaint bathroom, but bland bedroom interior. Needs more art, style, plants -- Love👍
Location good. Quaint lobby, mostly helpful staff, alert to events 👍
Stayed in March 2024
Reviewed: March 29, 2024
Gonny
NetherlandsClean, but little corners of mould in the shower, should not be. Doors of the shower were unstable.
Very nice breakfast, different products, good coffie machine. Location is too much touristic, but good for travellers who visit Venice once or for a short time because the main highlights are all very near. Lots of room inside. Very silent location.
Stayed in March 2024
Reviewed: March 28, 2024
Justinehitchnz
MontenegroGood breakfast, clean and quiet, close to water-bus station. Venice is overpriced anyway, so taking that into consideration this was fine. Google maps struggled to find it, but once I got there I discovered it actually wasn't too far away from water transport. I booked a single room, so got a small single bed, as expected. The furniture and decor is old and dated, but perfectly functional and clean.
Stayed in March 2024
Reviewed: March 26, 2024
Pallavi
IndiaThe room is extremely small and there are no basic facilities like an electric kettle or cups in the room and you can't use the microwave as well.
The breakfast spread was nice, and the place was very clean.
Stayed in March 2024
Reviewed: March 24, 2024
Yanina
ChileWe rent 3 different rooms, and everything was alright, but the double bed room, was so small that 2 persons couldn't fit in the bed. So we talk with the receptionist and they give us another room without any problem.
Everything clean, organized, staff is great, we had breakfast included and it was amazing, everything fresh.
Stayed in March 2024
Reviewed: March 19, 2024
Erdenebileg
United KingdomNothing
Nice and clean hotel. Nice breakfast. Very good location.
Stayed in March 2024
Reviewed: March 18, 2024
Agnieszka
GermanyVery good location.
Stayed in March 2024
Reviewed: March 17, 2024
Mark
IrelandRooms very small but if you’re only sleeping there and not hanging around it’s really fine for the price
Great Value - Great Location - Very short walks from everything . Nice breakfast .
Stayed in March 2024
Reviewed: March 17, 2024
Roger
IrelandN/a
Fantastic breakfast, friendly staff!
Stayed in January 2024
San Rafael, Argentina
Mers-les-Bains, France
Swakopmund, Namibia
Longgang, China
Goryachiy Klyuch, Russia
La Forêt-Fouesnant, France
Braşov, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content