Reviews of Hotel Gioia This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Via Cavour 25, San Lorenzo, 50129 Florence, Italy
#293 of 373 hotels in Florence
Guests' ChoiceReview Score
Based on 664 hotel reviews
7.9Score breakdown
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Cleanliness
8.3
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Comfort
8.2
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Location
9.5
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Facilities
7.8
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Staff
8.9
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Value for money
7.9
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Free WiFi
7.8
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Reviewed: May 4, 2024
Henrik
Sweden25 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Good varied breakfast.
Stayed in May 2024
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Reviewed: May 4, 2024
Savannah
United States of America7 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Comfortable bed Great location Clean
Stayed in April 2024
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Reviewed: May 1, 2024
Danila
United States of America11 Reviews4 helpful votes8.0“Great Care for Details”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel was fine, the only issue at certain hours was the noise outside because of the roadworks in Florence, which is out of any hotel’s control. The whole city and any hotel would be facing exactly the same situation.
From the moment we stepped into Hotel Gioia, at first somewhat surprised given the noisy roadworks that are going on this year all over town, we knew our stay in Florence was going to be something special. What truly sets Hotel Gioia apart was the customer service. The staff’s attention to detail and genuine care for guests’ comfort made the experience fantastic. Every interaction was a testament to their commitment to excellence. Hotel Gioia is not just a mere place to stay; it’s part of immersing yourself in the local flair, whether you’re here for the art, the history, or the cuisine, this hotel ensures your comfort is always a priority. By the way, after a full day exploring the wonders of this city we would be able to relax in the waterfall shower, their soap nothing short of luxury hotels, an amazing fragrance that lingered on the skin.
Stayed in May 2024
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Reviewed: April 26, 2024
Nancy
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Clean room and good breakfast. Location is awesome. Street is wide and brightly lit and felt safe
Stayed in April 2024
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Reviewed: April 23, 2024
Robert
Faroe Islands73 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
The breakfast bacon was not crispy, very litli dayligt in the room
Location of the hotel, staff and good breakfast
Stayed in April 2024
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Reviewed: April 22, 2024
Abigail
Malta5 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
From my personal view, the bed was a bit soft with hard pillows but this is personal preference. My room was very close to the reception so it could get a bit noisy also at night. Nevertheless i would stay again at this hotel but I would make a request for a quieter room. The hotel seems newly renovated, purely from an aesthetics perspective, it may be worth to restore the lift, as it is the first thing the guest sees, but it is functional!
Staff were lovely. The room was clean and had a good size, with high ceilings, equipped with TV, wifi and AC unit! The location is very central about 5 mins walk from piazza del duomo, close to the Accademia. The road to the hotel is well lit and safe to walk through also in the evening. The hotel is in an old palazzo but it still had a lift to take you up, reception was at floor 1 (not ground floor).
Stayed in April 2024
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Reviewed: April 20, 2024
Tony
Ireland5 Reviews8.0“Hotel is in a good location, very safe and I would gladly recommend it to others.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing really
Staff were very friendly and very helpful. Breakfast was good
Stayed in April 2024
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Reviewed: April 17, 2024
Ihsan
Turkey7 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Great location, clean tidy room, friendly staff, good breakfast
Stayed in April 2024
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Reviewed: April 16, 2024
Joe
Australia13 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Quadruple Room
- • Stayed 7 nights
- • Submitted from a mobile device
A lot of road works going on in Florence ATM.so can be a bit noisy in early mornings but that would apply to most accommodations
Buffet breakfast was great heaps to choose from! Would set us up for the rest of the days journey. Coffee was quite good also. Staff were very friendly and very helpful. Hotel was very central to all attractions including train station . Very happy overall
Stayed in April 2024
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Reviewed: April 13, 2024
Jwan
United Arab Emirates50 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room was very small and barely could have the three beds Isolation was bad , noise from other rooms was loud lift was very small and old
Close to all important destinations Staff were very helpful and free Good breakfast
Stayed in April 2024
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Reviewed: April 13, 2024
Barbara
United States of America1 review9.0“My son and I enjoyed our stay at Hotel Goiai--He actually received personalized consideration”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 5 nights
At first, room appeared too small---but realized everything we needed was at our fingertips!
Breakfast was excellent! Staff was accommodating! Location of Hotel was excellent!~ Very Clean! Room had easy access!
Stayed in April 2024
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Reviewed: April 8, 2024
Star
United Arab Emirates6 Reviews1 helpful vote8.0“Excellent!!”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
- • Submitted from a mobile device
Actually, none. The place and staff were very accommodating. We had to check out early and couldn't have breakfast. We asked the staff if they could prepare sandwiches for us to carry on our way, and the following morning when we checked out, the staff gave us the sandwiches we requested. 🥪😍
Our recent stay was fantastic! From the moment we arrived, we were greeted warmly by the staff and made to feel right at home. The rooms were spacious, clean, and beautifully decorated, providing a cozy retreat after long days of exploring. The hotel's central location made it easy to discover the city's attractions, metro and dining spots. Overall, our experience was wonderful, and we would definitely stay here again! This is worth the money 👌🏻👌🏻
Stayed in April 2024
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Reviewed: March 26, 2024
Alex8
Romania12 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
Breakfast was very good and fresh, everyday.
Stayed in March 2024
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Reviewed: January 15, 2024
Pedro
France70 Reviews11 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
It a fine , but can see it as potential improvement: then bathroom is quite new. Other painting part of room Would need a refresh Still it s fine Breakfast is enough,at home I don't take better
Close to main spots Staff is very friendly Quiet
Stayed in January 2024
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Reviewed: January 14, 2024
Pedro
France70 Reviews11 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Everything was nice
Stayed in January 2024
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Reviewed: January 14, 2024
Pedro
France70 Reviews11 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
It s just advice, as bathroom is new, the painting of room may need a refresh. Just improving, it didn't bother me
Staff is nice Well located to main place to visit and train station Clean and quiet place Breakfast is enough for me Seems family owned hotel Reception 24h Keep luggage Bathroom is new I m happy
Stayed in January 2024
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Reviewed: December 18, 2023
Didier
France40 Reviews2 helpful votes9.0“Excellent stay”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
-
Great location
Stayed in December 2023
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Reviewed: December 11, 2023
Mihaela
Romania6 Reviews9.0“Very good location, I ll come back!”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
There are not thing I don t like!
Location incredible good! People from the hotel were very nice. Rooms are good and clean
Stayed in December 2023
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Reviewed: November 24, 2023
Mahwish
United States of America28 Reviews3 helpful votes9.0“Value for money - Great location, great room and staff”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast could have been better
Great location, close to all the major attractions in Florence. Very helpful staff and the room and amenities were very good too. Great value for the price
Stayed in November 2023
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Reviewed: November 2, 2023
Charles
United States of America9 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Great location, friendly staff, good breakfast. Dated facilities but the room was very clean.
Stayed in October 2023
-
Reviewed: October 29, 2023
Valerie
United States of America1 review9.0“Excellent location and very friendly and accommodating staff”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
No window in single room, but not that big of a deal
Location and good value for the money
Stayed in October 2023
-
Reviewed: October 28, 2023
Konstantinos
Greece3 Reviews7.0Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Very small room, poor breakfast
Location
Stayed in October 2023
-
Reviewed: October 25, 2023
Guðmundur
Iceland3 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Old
Good bed
Stayed in October 2023
-
Reviewed: October 20, 2023
Crocifissa
Canada8 Reviews1 helpful vote8.0“A good value for your money in Florence.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 9 nights
- • Submitted from a mobile device
The rooms were small.
The location was excellent.  The staff was very friendly and accommodating.  The front desk was always manned and staff would help you with taxis if needed. Breakfast was included and you had lots of options.
Stayed in October 2023
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