The terras was great. Nice view to the beach, nice drinks.

Stayed in May 2024

The location was amazing, right on the port with a gorgeous view of the sea. Away from all the hustle and bustle of the main thoroughfare, we loved the peaceful evenings here. The staff were excellent. Our room with balcony was large and the shower was amazing!

Stayed in May 2024

Great Hotel. Exceptional staff. Good location down by the marina. We enjoyed our room with a balcony overlooking the harbour. A really nice place to stay

Stayed in May 2024

Breakfast choices were very poor. The only fruit/veg were tomatoes and strawberries. Occasional apples. Once they ran out they weren’t replenished for that day’s breakfast. The eggs, scrambled or boiled were dry and blue. No tea/coffee making facilities.

Excellent location, fabulous view, lovely staff.

Stayed in April 2024

Fireworks at midnight

Location near the port. Ideal for a 1 night stay.

Stayed in April 2024

Our room was budget but too small and ground floor

Good position near wharf on bottom part of Sorrento so close to boats and away from traffic

Stayed in April 2024

everything was fine for us

Perfect location, just at the port, easy access to old town via elevator (for a fee).

Stayed in April 2024

Rooms were very small and the cost of a single shot of whiskey rum etc was very over priced at 15 euros

The cleanliness and staff

Stayed in April 2024

- There was a problem with our room key not working, which happens in hotels, but a solution was not managed well and I believe more training for the staff is required. The solution took a long time and required us to go up and down the lift 4 times, trying different solutions with the check in person. Finally he gave us a master card to loan temporarily, which worked for us but i think is a security risk - what if other guests were given a master card? We stayed for 3 nights and finally on the last night only was it resolved. - no fridge, and room is a bit on the smaller side but manageable - The location requires you to climb down a very very long stairs to get to it. i would say between 5 to 8 stories high, which is difficult with luggage or if you're older than 50. The main area for attractions or for pick up for tours is up the stairs. The location may suit you well if you're young and fit or you're using the ferries for self guided tours to capri or amalfi so you don't have to climb down the stairs to the ferry.

- The view in room and at the rooftop bar is magnificent, can see vesuvius and the sea. - hotel breakfast is generous (get the bacon) - hotel breakfast had the best coffee I had in Italy. - Friday night a lovely saxophone player could be heard if we opened the windows from the rooftop bar - close to ferry port and for a walk on the beach (black dirt sand beach). Would be great if you plan to catch ferries independently - Clean (although some parts of the room do show signs of age) and nice blue nautical theme decor. - beautiful painted tile decor , marble floors in lobby... just pretty and quaint. - friendly staff, speak English

Stayed in April 2024

Breakfast selection is slightly limited

Great walk-in shower, fantastic balcony view, great bar with wonderful waiters. Was able to get 4 single beds in one room as requested.

Stayed in April 2024

129 steps to get to street level, no fridge, price of drink in their roof top bar for a 3 star? €170 for a taxi transfer?

Great view of the port, very good breakfast, some of the staff were very pleasant. Room was clean.

Stayed in April 2024

Would have liked a kettle and fridge in the room. Roof terrace was beautiful but drinks were REALLY overpriced

The location next to the port was fantastic; a great base for exploring neighbouring islands and Amalfi coast. Staff were helpful and accommodating and breakfast was plentiful

Stayed in April 2024

On lower level

Stayed in April 2024

Pool wasn't working so we could not use. This was one of the main reasons for booking this hotel. So we were disappointed.

Breakfast was great

Stayed in April 2024

The room we were in was poor. Air con unit did not work, the toilet was a bit iffy, the TV was unusable, the shower was tiny, the bed was a bit solid. But overall who cares? You pay to go on holiday to stay out the bedroom 😁 But still rate this hotel 9/10 for what you get outside the bedroom dragging the score upwards. Highly recommend.

The staff and public area. The upstairs bar, pool and view are worthy of a 4 star hotel! Lush. The staff are amamzing. Very helpful. Breakfast was looked gorgeous (I was on a diet so just strawberries and coffee for me). The team that do the room service were exception too. The service this hotel provides is worth much more than the three star rating and price you pay. Bargain.

Stayed in April 2024

Our room was on the ground floor on a main road and had no curtains so we had no privacy while changing etc, quite load because of the traffic

Very good location, friendly staff especially Sasha.

Stayed in April 2024

No real complaints. My only suggestions: make it so the refrigerator stays on when the room is not occupied. It really makes no sense for that to turn off - ever - otherwise whatever is stored there goes bad (I had meds that needed refrigeration) They did accommodate me, so that’s a plus! The only other thing - the mirror in the bathroom was pretty high. Again, not a real complaint only a small nuisance.

This was a lovely, updated older hotel. The mix of modern and old style was pleasing. It was very clean and the staff was wonderful. (Mosharraf was great with breakfast!) The rooms were large and comfortable.

Stayed in March 2024

Parking

Location

Stayed in November 2023

Breakfast has nothing warm to eat

Close to sea

Stayed in December 2023

The location while close to the ferry terminal, is about 12 flights of stairs down from the main area of town. Any time you want to go into town for lunch, dinner, or shopping, you had to do the stairs. The alternative, was a 1.5Euro per head elevator ride each way? Oh and the taxi back to the railway.... a 5 minute ride at best was almost 20Euro, but that is not controlled by the hotel, but is worth mentioning

The view from our hotel room was good. Across the bay to Capri and Mt Vesuvius. It is a great location for catching the ferry to either Capri or to Amalfi or Positano (provided the ferries are running)

Stayed in December 2023

The pool and rooftop was always close and the access to the hotel it wasn’t easy at night because the city elevator was closed and there wasn’t bus working late.

It was a good location to move around the port

Stayed in November 2023

Loved the view of the port and getting straight there from the ferry. Great restaurant attached and rooftop bar.

Stayed in October 2023

None

Great location, just steps from the port so easy access to the ferry. A few restaurants near by and less than 10 minutes walk to the elevator up to the town...and taxi stand and bus stop out the front. Room was very clean and breakfast had a good selection.

Stayed in October 2023

Location was great

Stayed in October 2023