There is no backrest for the bed which is a little bit inconvenient if you'd like to read for a while before sleeping. The room itself is quite, though for consecutive 2-3 days, there were people talking loudly (at least feeling loudly) in the hall way around 5am - I was waked up by that talking, though I didn't really try to open the door to interrupt - my guess is that the people who were talking might be cleaners who just came to start working (not 100% sure).

The location is excellent, very close to the main train station and subway stops for lines A & B. The breakfast is excellent too. The room is relatively small, but good enough for a single person.

Stayed in April 2024

Nothing. Everything was excellent.

Location near the main train station was excellent. Very easy access to all the major Rome tourist destinations. Staff were very professional and helpful. Breakfast was good. Room was perfect being very quiet, with a window opening on to a peaceful central courtyard.

Stayed in April 2024

Room was old without any sound proof .it was very hot and the ac was not working at all. If there was any!!!!

Location

Stayed in April 2024

The shower was making weird noise sometimes. Also we stayed 5 nights but last 2 days cleaning was not well done as first 3days.

The location was very good, easy to access everywhere in Rome:) Room was big enough, enough amenities, and staffs were very kind as well.

Stayed in April 2024

We chose this hotel because its location near Termini gave us easy access to trains for day trips and to connect with Fiumicino Airport

Stayed in March 2024

Even though the hotel has 4 stars - it looks quite old and the latest renovation was done quite long ago (at least perceived so). The streets around the hotel are very unsafe due to proximity to Termini.

Reasonably good breakfasts, nice lobby, clean rooms. Very close to Roma Termini train station, thus very comfortable to plan your travel. Very easy walking distance to many of attractions (15-30 mins to most places)

Stayed in April 2024

Aircondition system not functioning

Location

Stayed in April 2024

Breakfast was good except for the coffee machine. We are in Italy, caffè and cappuccino should be made by the staff using professional machines. And the milk in the cappuccino must be fresh.

The hall is spacious and comfortable. Very nice furniture. Welcoming.

Stayed in March 2024

The temperature of the room. It was way too hot and there was no way to switch off the heater or to change the temperature. I had to open the window in the middle of winter but could not sleep as it was too noisy.

The location is convenient as the hotel is near Termini Station. The personnel were friendly and the facilities are good considering other hotels I have patronized in the area.

Stayed in December 2023

I booked this room as I was travelling for work and it had a desk but there were no useable powerpoints near the desk which made it impossible to do the work that I needed to do. The design of the bath/shower is such that you are constantly hitting your legs on the bath spout in order to have a shower - this was not well thought out. Lastly apparently according to staff it is against the law to have an iron in the rooms which made it not great for people travelling for business. If they don't want irons in individual rooms they could provide a location where you can iron.

Location is good, staff pleasant and breakfast ample. Beds were comfy.

Stayed in March 2024

Everything was very good.

Excellent location, very nice old building, hotel with tradition. Very big room, high ceiling, very big and comfortable bed, excent sleep. Very clean. Great value for money.

Stayed in March 2024

The shower was not functioning properly

Room size and decoration

Stayed in March 2024

Location, staff and general standard of the hotel

Stayed in February 2024

Nothing

Very close to Termini & within reasonable walking distance to a number of sights. Good choice at self-service breakfast. Staff all helpful.

Stayed in February 2024

I think there should be more options in breakfast. and juice wasn't that good. Rest was great, highly recommend.

Hotel is at prime location. less than 5 mins walk from train station and all other transport. There were really good food places nearby as well. Hotel staff were really good. Room was nice and clean as were like in pictures.

Stayed in January 2024

lokation is perfect

Stayed in January 2024

No fitness centre Breakfast had minimal cooked options and no variability.

Staff very friendly and helpful Room excellent Location convenient

Stayed in December 2023

Expected more from a 4 star hotel. Soap missing in room took hours to get it to my room, asked for sparkling water at breakfast since it was finished on the buffet, but no one ever replaced it. Room lighting very dim, even on the working desk, the shower had a plastic closure and no place to hold shower gel The little things you dont expect fron a 4 star hotel

Walking distance from station. Room was nice and warm, comfortable bed

Stayed in December 2023

WiFi was not always consistent

Stayed in December 2023

Breakfast could have been much better. Eggs were cold and very limited options for breakfast.

Location was phenomenal

Stayed in November 2023

A bit old, and old-fashioned, especially the ground floor. It is a large hotel for group tour, and it is noisy while the crowd is at the lobby.

Nice bed

Stayed in November 2023

The hotel is located close to Roma Termini which was great and convenient. The room was big, very clean, quiet and comfy. The breakfast was excellent with many choices of food to choose from. There are many restaurants, cafes and pubs within the area. The Santa Maria Maggiore Cathedral was just steps away from the hotel. The Colosseum was also reasonably close-by.

Stayed in October 2023

WiFi in my room was inexistent. I only got WiFi in the bathroom. However no WiFi in the actual room where there is the desk, bed etc..the place where you need WiFi for work. Breakfast was ok, but this is a 4 star hotel so I expected better.

Clean and large room with large TV. Staff was also helpful. Location is excellent.

Stayed in October 2023

No complaints.

The location of Hotel Massimo is the reason that we keep coming back, our 8th stay. The hotel is steps away from the main Train Station, Termini and a bonus when you need to catch a train to another destination of the airport. The breakfast is adequate to start you day.

Stayed in September 2023