Very clean, pleasant staff, parking place, very close to Lake Maggiore

Stayed in May 2024

One suggestion - adding a kettle in the room. I think it would be a great addition for guests to have the option to make tea or coffee in their rooms. Having these simple amenities readily available can greatly enhance the overall guest experience.

The location is convenient for those needing to get to the airport. The rooms are both massive and clean, providing a comfortable and pleasant stay. The staff were extremely accommodating and made us feel welcome throughout our stay. We were pleased with the variety and quality of the continental breakfast options available, as well as the ample parking space provided. Thank you for providing such a positive experience, and I look forward to staying at your hotel again in the future.

Stayed in April 2024

Upgrade gratuito alla junior suite

Stayed in April 2024

Nothing

The convenience of location for where I work , the comfort , the efficiency of service.

Stayed in April 2024

all ok!

Location for those passing through.

Stayed in April 2024

I cannot think of a single complaint!

We had a half-price winter discount and needed a place to stay overnight - for this purpose, the motel was excellent. Big comfortable, quiet rooms; good wifi; reasonable breakfast and very friendly staff. Also a safe, free underground parking. I'm not sure I'd chose it as a vacation accommodation as it's location is in the mundane outskirts of Arona. However, I guess you'd need to pay much more to be closer to the lake.

Stayed in February 2024

Nothing, everything was good.

Clean and pretty fresh hotel, you can park a car right in front door. Breakfast was simple but good enough with fresh croassants and coffee, you need to choose in advance what you want to eat. The room was pretty spacious and comfortable.

Stayed in March 2024

Yes superrrrrr

Stayed in March 2024

Nothing special

The service is great and exceptional for both receptions and ladies in the restaurant! The room is big and have access to my car just in front of my door… We loved the breakfast, it is a great to have multiple choices…. Thanks Luna’s team

Stayed in March 2024

Absolutely not much to dislike. The location is a bit out the way but if you are transiting, very easy to get to and from the airport

The staff were wonderful and friendly. The breakfast was great value for money and the coffee even better. The bed was sturdy and quite comfortable! Some of my top 3 requirements. :)

Stayed in March 2024

The pillows were small. Checkin is only until 10:30 pm

The staff was friendly and very helpful. We called the hotel before hand and they let us check in slightly after 10:30 pm. The hotel has great value for money off season and the breakfast was among the best considering the price.

Stayed in February 2024

Nothing to complain about just a suggestion: better tv stations or smart TVs so the guests can access their own streaming services over the TV’s app.

It was perfect for a holiday with our dog. The room was quite spacious so our dog’s crate fitted in there perfectly and we still had enough space to walk. The breakfast was also okay . The staff was very friendly and always helpful. The hotel also underground garage.

Stayed in February 2024

Special thanks to Stefano

Stayed in January 2024

Special thanks to Stefano

Stayed in January 2024

Breakfast can be improved Amat range

Receptionist

Stayed in December 2023

Friendly, clean and efficient as well as excellent value for money, great parking on site. Breakfast staff so friendly and attentive. This is a great basic hotel.

Stayed in December 2023

Beds were unfortunately not comfortable. I would also check the garage entry lane. For low cars can be a real problem, and that's why I parked my car outside.

Very nice stop-and-go motel in the lakes area. Wonderful, caring staff. Everything we needed.

Stayed in December 2023

Lovely stay! The staff is amazing and really make all the difference. The place is simple, but super-clean and the atmosphere is great!

Stayed in September 2023

Would like a kettle provided

Free parking, decent breakfast included.

Stayed in September 2023

Basic facilities

The staff were kind and helpful. Parking lot was perfect.

Stayed in August 2023

NOTHING

Quality/Price, breakfast, team working inside,

Stayed in August 2023

nice hotel, a bit strange is you have to choose the breakfast day before and write your preferencies on form, nice bathroom with bidet and bath tub, big bed, great parking underground with lot of space

Stayed in July 2023

I wish rooms had a fridge, especially in the summer and since the next door store does not keep the cold waters. Also, one night we had some bad smell coming from outside, but it passed.

It was better than expected at the first site. Beds were comfortable. Staff nice, especially the kitchen ladies, so nice.

Stayed in July 2023

The fact that our shower/bath didn't have a curtain or door. It was a challenge to shower without getting water on the floor. While our room was cleaned every day (to a good standard), we noticed dust in corners and on skirting boards. The room could do with a more thorough clean in between different guests staying in it.

The best thing about this hotel is the staff, particularly Stefano on reception and the ladies at breakfast. Very friendly, very welcoming. The room was a good size, as was the bathroom. The bed was very big and comfy. There was plenty of natural light coming in from the balcony. The hotel is in a relatively quiet area (although the road in front was quite busy with it being August). There's plenty of free parking for clients, both indoor (underground) and outdoor. We enjoyed the continental breakfast. There was plenty of options such as croissants, pancakes (albeit cold), yoghurts, fruit, and so on.

Stayed in August 2023