Eggs / food was cold

Stayed in May 2024

It was a lovely stay. The hotel is beautiful and historic!

Stayed in May 2024

Nothing.

Just perfect

Stayed in May 2024

No Netflix

Absolutely beautiful. In stunning location.

Stayed in May 2024

Concierge lady was impatient and unfriendly

Breakfast was good

Stayed in May 2024

Club Room let the hotel down - it was poor and cheap. The food at the restaurant (Venician) was poor - 3/10

Stayed in May 2024

No food available after 11 pm, our flight was late, we reached the hotel and we didn’t get anything to eat

Location is not in center, but there view next the hotel it self is beautiful

Stayed in April 2024

A better sized and cleaner room

The staff were very courteous and the shuttle service by the hotel was a plus. There isn’t much to do on the island of molino and there are no shops near the hotel. The room was very small and in my view not very clean for Hilton standard. We met a straw on the floor in our room and it looked like the room hadn’t been hoovered.

Stayed in April 2024

TV remote missing a battery. Shuttle to main island should have been free.

Breakfast Buffet.

Stayed in April 2024

Look like to be in America. Incredible space without heritage. Quality is not enough for a 5 star hotel. Looks like a 3/4 star. Before our arrival i wrote an email to the hotel that never reply.

Room was small but quiet. Very gentle staff.

Stayed in April 2024

Expensive

Lovely

Stayed in March 2024

The building works on going at the time.

I liked the whole look of the hotel and the boat that could be used for 15 euros each for person. The room was lovely and spacious. Just a lovely place to stay. The bedding was lovely could you please tell me where it is from?

Stayed in March 2024

After a while the location becomes a bit of a pain, being off the main island you have to get a boat across. The hilton shuttle is free but it’s like catching a bus, to take a water taxi is 60 euro one way which takes 5 minutes.

The family room/ suite was well furnished, a very good size

Stayed in April 2024

Mosquitos

Location Historical building well restored Quite neighbourhood Polite and friendly staff

Stayed in April 2024

Concierge staff making a mistake with our water taxi booking and taking no responsibility for that and we ended up paying extra money for the delay.

The place is beautiful and perfectly located to our msc cruise port. Staff is friendly and breakfast was awesome. Pity we only had 1 night stay

Stayed in March 2024

Nothing

Everything was perfect, thank you for your special attention to us !

Stayed in March 2024

I stayed at many hotels but I have never been woken up by housekeeping until now. It might just be hotel policy, but on the two days of my stay, they knocked on my hotel door multiple times. One day at 10am and the next day before 9.30am. Also the shower towels weren't replaced after house keeping. I was told that other consumables will only be replaced upon request such as cotton pads ... This should be explained and not for customers to find out at check out. Defs not 5 star standard. However I understand that travelers have different expectations of what a 5 star hotel should be and the hotel staff did offer me bottled water as a gesture of apology- which we didn't take. All in all, it's a great hotel to stay at in Venice.

Staff were friendly and helpful. The beds and pillows were super comfortable. Hotel shuttle is $15 euro per person per stay. It's a convenient way to get around Venice which we appreciated. Otherwise the hotel is situated 5 mins walk from public Vaporetto. The amenities were great, there's house keeping daily. I love how the rooms were heated during winter/spring and hotel staff helped with my luggage on arrival.

Stayed in March 2024

In order to use the Free WiFi you still have to pay for it.

What you saw on the website it's definitely a true reflection of the property and staff are very friendly

Stayed in March 2024

Hard to find a negative but we found the rooms too warm . Would have been nice to be able to control the room temperature

It was a nice quiet break from busy st Marco but only a short shuttle away! Excellent

Stayed in March 2024

Took a long time to get here from the airport

Lovely hotel and nice facilities

Stayed in February 2024

Nothing - everything was just great.

Very clean, the location was great and accessible to general amenities and amusements. The staff was extremely friendly and helpful throughout our stay. Couldn’t fault them for their hospitality.

Stayed in February 2024

Away from the attraction. Shuttle is available every 30 minutes and paid with decent fair.

Good room size. Good services

Stayed in February 2024

room, breakfast and executive launch

Stayed in February 2024

Drinks in skyline very expensive

Did not have breakfast. Drinks in skyline very expensive.

Stayed in February 2024