We loved it all!!!

It is centrally located to the Central of Florence. Close to the train station. Steps away from so much amazing History, restaurants and shopping!! Everyone there was so knowledgeable of the area and history! Antoinetta was our first contact upon arrival and she was amazing. She remembered our little doggy’s name “Whiskey” and Whiskey loved her!! Everyone that we talked to was amazing!! Breakfast is Amazing!! Don’t miss out!!

Stayed in April 2024

Room size is small … need more space for luggege

Stayed in April 2024

Nothing not to like

Excellent location. We stayed in the junior suite which was excellent too.

Stayed in April 2024

Beautiful hotel in a brilliant location by Piazza de la Trinita. All the staff were super friendly and the breakfast yummy. The triple room was very comfortable for three adults.

Stayed in March 2024

Bathroom is a bit outdated

Location is perfect. Rooms are big enough.

Stayed in April 2024

Excellent hotel amazing location and great food and very clean room

Stayed in March 2024

Everything was perfect.

Excellent hotel in the center of Florence.

Stayed in March 2024

The staff, Antoinette behind the front desk and Vincenzo, the door man, went above and beyond. Very attentive and friendly.

Stayed in March 2024

Nothing

Location

Stayed in February 2024

Non.

Most fantastic ancient hotel that we’ve stayed.

Stayed in February 2024

We were not advised of, or charged for, City IVA tax until we were about to depart

Breakfast very good

Stayed in February 2024

Breakfast not good selection.

Good location, clean , quite, welcomed reception.

Stayed in February 2024

Size of the room, height of the ceilings, the frescoes, the location

Stayed in January 2024

Nothing

Everything was exceptional! Great service from everybody, had an issue with a window wich was promptly resolved, very efficient work. Room was extremely nice, old building with modern touches maintaining the charm, very good taste. Breakfast was big and good. This is an historic hotel, ask for a small tour and explanation of its history to their staff and they will walk you through with a smile. Definately staying ther on our next visit! Location cannot be better.

Stayed in December 2023

nothing

the stuff are friendly and helpful the location is great

Stayed in December 2023

Storage could be improved the old wardrobe has seen better days.

Lovely room with lots of space

Stayed in December 2023

Nothing.

On arrival we enquired about an upgrade and were shown to a superb alternative room which we paid to be upgraded to. I had chosen the hotel for it's central location, for ease of access to all the places to visit.

Stayed in October 2023

There isn't much negative I can say about the Porta Rosa. Maybe that it is expensive. But the price is well worth it. We will start saving up again for our next visit.

My wife, my mother in law, and I stayed in two rooms at the NH Porta Rossa. We previously stayed at NH hotels in the past and have really enjoyed them. The NH Porta Rossa, though, is special. The location is amazing, steps away from exclusive shopping and eating, moments from the Uffizi, and so close to Ponte Vecchio that I can't possibly imagine a better location to stay when visiting Florence. The hotel goes way beyond location, though. The history of the building is fascinating. Parts date back to the medieval period and every single architectural detail tells amazing stories about where you are staying. My mother in law stayed in a deluxe junior suite, which had an amazing display of luxurious space and thoughtful details including places to stow baggage, easily accessed lighting, and luxury bathroom features. My wife and I stayed in room 121, which, while less spacious, included two 18th century frescos. Waking up to the frescoes was like waking up in your own personal museum. It was wonderful! The staff were polite, attentive, and happy to answer our questions. We have stayed at other hotels with interesting histories where the staff never bothered to learn their hotel's amazing stories. Not so with this one. It seemed like everyone we asked was able to tell us something interesting and all of them seemed to love where they work. It made for an incredible stay. Breakfast was good (we just paused for the basics and were off). It was a really wonderful stay.

Stayed in October 2023

The rooms are trendy and clean

Stayed in October 2023

There was nothing we didn't like!

our stay was excellent!! our location was perfect!! The room was really nice, lots of space and clean!! The breakfasts were phenomenal. I have celiac so the choices were so wonderful. So happy that GF was available in the meal and desserts. Our stay there is such a great memory. The History behind the Hotel was amazing and the whole atmosphere there was just beautiful. Can't say enough about how much we enjoyedour stay there. So glad you were our choice!!!

Stayed in September 2023

There was nothing I didn’t like.

Beautiful property all around. The rooms were immaculate and the staff went above and beyond to make us feel welcomed and comfortable.

Stayed in October 2023

Loved all of it.

Fantastic building the oldest in Florence.

Stayed in October 2023

Historical building with character. The rooms are big and have very high ceilings.

Stayed in September 2023

We had our turn down service knock and enter our room at 10.30 pm whilst we slept offering water and chocolate. Quite a shock.

Very attentive and informative reception and door staff.

Stayed in September 2023