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  5. Reviews of BW Signature Collection Hotel Paradiso

Reviews of BW Signature Collection Hotel Paradiso This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Catullo 11, 80122 Naples, Italy

#86 of 203 hotels in Naples

Guests' Choice

Review Score

Based on 540 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 26, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 2 nights

    The bed was not comfertable and squeeked everytime one of us moved

    Location and Views

    Stayed in April 2024

  • Reviewed: April 21, 2024

    7.0
    Amazing views and a cosy hotel.
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Far from the centre (but easy taxi acces) Pillows/bed not so comfortable

    Amazing view, great rooftop bar, friendly staff, clean rooms (very clean and new bathroom). Good breakfast (prive/quality)

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Good for walking and sightseeing
    • Leisure trip
    • Couple
    • Queen Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Emailed before stay to ask if plunge pool was open. Told yes, on arrival told not open until 1st May

    Location, and views

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Fabulous views from our balcony room 306
    • Leisure trip
    • Couple
    • Queen Room with Balcony and Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    The location was very far from the centre used the funicular to get down the hill (very reliable and ease of use) walk was lovely though with beautiful views. Spent quite a bit on taxis.

    The stunning views

    Stayed in April 2024

  • Reviewed: March 31, 2024

    9.0
    Good location, great view with a reasonably good breakfast as well. The dinner menu is a bit limited
    • Leisure trip
    • Family with young children
    • Comfort Queen Room
    • Stayed 2 nights

    Some renovation going on my floor meant a bit of dust but it wasnt too inconvenient- the view more than made up for it!

    Amazing view of the naples bay and Mt Vesuvius from the balcony of my room as well as the 4th floor restaurant. The rooms were of reasonable size

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Beautiful views over Naples and sea.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Beautiful view. Good for business trips
    • Business trip
    • Solo traveler
    • Comfort Queen Room
    • Stayed 1 night

    Temperature regulation in the room were not the best.

    Breakfast was nice. The location was beautiful as you can see Mt Vesuvius and the coast while having breakfast.

    Stayed in February 2024

  • Reviewed: March 10, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony and Partial Sea View
    • Stayed 2 nights

    The restaurant had holes in the roof right over where we were eating. The food was okay. No alot of selection for drinks.

    The room was lovely, bed was comfortable, bathroom was a good size.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    7.0
    Great stay
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Partial Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Wouldn't upgrade the room

    Great views and location, lovely restaurant

    Stayed in February 2024

  • Reviewed: February 27, 2024

    9.0
    Just lovely
    • Leisure trip
    • Family with young children
    • Comfort Queen Room with Extra Single Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints!

    Gorgeous views from the hotel and lovely room. Staff were really helpful and friendly.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Comfort Single Room
    • Stayed 1 night

    location vista

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    Great place to stay while visiting Napoli
    • Business trip
    • Solo traveler
    • Comfort Queen Room
    • Stayed 2 nights

    I got the "mountain view" room which actually looks nowhere, to the big rock 1 meter away from the window. I understand that I went for the cheapest options, and that hotel is actually made on the rock, but still :-)

    Fabulous view, great value for money. convenient location, close to the vivid area, but in a quiet neighborhood.Very convenient to come with the car, as there is no problems with finding the parking place. nice friendly staff.

    Stayed in January 2024

  • Reviewed: December 16, 2023

    7.0
    Pleasant, comfortable
    • Leisure trip
    • Solo traveler
    • Comfort Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bath Towels - old and worn out

    Location, friendly staff

    Stayed in November 2023

  • Reviewed: December 11, 2023

    8.0
    Decent hotel, nice views
    • Business trip
    • Group
    • Double Room with Balcony and Partial Sea View
    • Stayed 1 night

    Help with baggage is needed

    Restaurant

    Stayed in September 2023

  • Reviewed: October 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were very friendly and inviting. They included breakfast since it was our honeymoon. They made us feel at home. The breakfast was amazing, and the view from our room was breathtaking.

    Stayed in October 2023

  • Reviewed: October 27, 2023

    8.0
    A partial success.
    • Leisure trip
    • Couple
    • Queen Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The dining room staff were rude and dismissive at dinner on our first night. We dined out more often because of this attitude. The reception instructions for using the relaxation facilities were vague and confusing.

    Outlook was great and lounge area elegant. Being told about the funicular was essential for access to the city - so thank you for that ! ! how to use the ticket machine needed to be clearer.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    9.0
    Excellent hotel, great view, close to attractions with a terrific restaurant and staff
    • Leisure trip
    • Couple
    • Double Room with Balcony and Partial Sea View
    • Stayed 2 nights

    The spa is not actually on the property and the ad on Booking does not specify that it is a local spa down the street. Smart TV in room would have been nice so that guests can stream shows in their native language.

    The staff is friendly and helpful. Room was clean and comfortable. View from room and restaurant was stunningly beautiful. Excellent location close to shopping, public transport, beach and sights. Restaurant staff was excellent and food was delicious.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    8.0
    Very nice comfortable hotel
    • Leisure trip
    • Travelers with friends
    • Double Room with Balcony and Partial Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Location was difficult to maneuver had to grab cabs most of the time but was still a great hotel

    Get on the 4th floor or above if you want a view otherwise you’re be looking at a building

    Stayed in September 2023

  • Reviewed: October 5, 2023

    7.0
    Budget hotel with a million dollar view!!
    • Leisure trip
    • Solo traveler
    • Queen Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms were super small and you can’t go to the bathroom without stepping almost into the shower and closing the door completely. I had the queen deluxe room with sea view and I can’t imagine two people in that room. The location is very far from everything so you have to pay for a cab to go everywhere.

    The view was amazing. The staff was friendly and the room and property was clean.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    9.0
    Great views, staff, would return, look into pool before arriving.
    • Leisure trip
    • Couple
    • Comfort Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pool requires special reservation which was unexpected. Rooms were tight/small.

    Beautiful spot outside of city. Views were on incredible. Not walkable to much, but easy with a quick cab ride. Staff was very helpful! Breakfast was great.

    Stayed in September 2023

  • Reviewed: October 1, 2023

    9.0
    Perfect place if you want to discover Naples
    • Leisure trip
    • Couple
    • Queen Room with Balcony and Sea View
    • Stayed 1 night

    No complains to be honest. The hotel feels renewed on some areas so it's deserves their stars. The restaurant wouldn't be my first choice to discover the Italian food, there are better places around, especially when you walk down to the harbor area.

    I was here before many years ago and had a great memory of the hotel. Especially the view on the Naples bay and Vesuvius makes the difference. Having breakfast on the rooftop bar with this view is a really good start of the day. There is a parking garage at the opposite of the hotel which you can book via the front desk. Friendly people and for us Dutchy people it feels strange handing over your car key to a complete stranger but your car is in good hands. If you want to go by foot to the city center, reconsider your options. Perhaps the distance feels ok, the differences in height will be a blocker for some people. But a train or taxi are good alternatives.

    Stayed in September 2023

  • Reviewed: September 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Family Queen Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Pillows

    The staff was wonderful and we loved our stay!

    Stayed in September 2023

  • Reviewed: September 26, 2023

    7.0
    Great views and clean throughout
    • Leisure trip
    • Couple
    • Comfort Queen Room with Extra Single Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    the hotel is located some distance from the centre, but lots of public transport options nearby.

    Beautiful view of the Bay of Naples. clean and comfortable rooms

    Stayed in September 2023

  • Reviewed: September 25, 2023

    7.0
    The view and quieter waterfront location is hotel’s best feature.
    • Leisure trip
    • Couple
    • Queen Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Air conditioner in ceiling was dripping on floor & down wall in room. Front desk staff didn’t seem as friendly, welcoming….or concerned about water leaking in room. Hotel didn’t offer information or assistance on what was in the area or provide guides to help navigate area for visitors. Pool is offered as a feature within the property, but reservations and fee is involved in order to use it.

    The view was great & the rooftop bar & wait staff

    Stayed in September 2023

Showing 1 - 25

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