Via Partenope 38/44, Lungomare Caracciolo, 80121 Naples, Italy
#95 of 203 hotels in Naples
Guests' ChoiceBased on 768 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
9.5
Facilities
8.0
Staff
8.5
Value for money
7.5
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Shant
IraqWe arrived the hotel at 8:30am but didnt receive the room till 3:00pm although we have two kids with us and have requested early checkin. Also, the hotel venver offered any support except for keeping our bags in a locker.
Location and the facilies were very good.
Stayed in April 2024
Reviewed: April 17, 2024
Andrey
IsraelA meager breakfast, which is declared as a buffet, but is issued by a hotel employee at his discretion. always cold coffee.
The location, view from the window, comfort of the room.
Stayed in April 2024
Reviewed: April 15, 2024
Frode
NorwayA little minus for no individual control on heat/cool in the room.
Great location, lot of nice restaurants right at the door. Good breakfast.
Stayed in April 2024
Reviewed: April 10, 2024
Rosa
United KingdomThe espresso was burned!
The breakfast was fantastic. The scrambled eggs were delicious! The cakes were very tasty!
Stayed in April 2024
Reviewed: April 8, 2024
Joolsd
IrelandShower was a bit temperamental but figured it out!
Location, food, staff, all wonderful!
Stayed in April 2024
Reviewed: April 3, 2024
Tina
ItalyNothing
Breakfast was excellent . Staff were kind and professional.
Stayed in April 2024
Reviewed: April 2, 2024
Harumi
ItalyNo aircon panel ( hot & cold) was working. Luckily by opening windows ( room was sea view ) fresh cool air was coming so we didn’t bother to inform the staff. No body cream, no slippers ( may be on request)
Very kind staff at reception, at breakfast at baggage drops. Wonderful location Clean rooms
Stayed in April 2024
Reviewed: April 2, 2024
Romano
SwitzerlandThe bathroom
The view
Stayed in March 2024
Reviewed: March 16, 2024
Stephanie
United KingdomLimited choice for breakfast, coffee always cold, some staff on reception a little rude. Pool not open so no facilities available.
Great location and view. Spacious hotel. Paid extra for a larger bedroom with a sea view.
Stayed in March 2024
Reviewed: February 24, 2024
Dennis
SwitzerlandCheck out not friendly
Stayed in February 2024
Reviewed: February 20, 2024
Jill
United States of AmericaBreakfast. Lobby bar wine was undrinkable. Tissue like sandpaper!
Location
Stayed in February 2024
Reviewed: February 19, 2024
Fiona
United KingdomOur room felt a bit tired - the bathroom needed a deep clean to get the black mould out of the shower tiles. There was a balcony with a side view of the sea but no chairs to sit on.
Fantastic location on the sea for the views and restaurants. Staff were excellent.
Stayed in February 2024
Reviewed: February 15, 2024
Deirdre
IrelandWe didn’t have any milk in our fridge for tea or coffee (a v minor complaint) and the TV is a little tricky to work. My only real observations are about the lack of a toothbrush charging point in the bathroom, and there was only one accessible plug area to recharge our phones.
This is a fine hotel. Our bedroom with a sea view was spacious and clean. The view across the bay is lovely. The public areas of the hotel are stylish and spotlessly clean and the staff are very professional. The location is ideal for walking along the bay and a multitude of restaurants and bars are close at hand.
Stayed in February 2024
Reviewed: February 8, 2024
Κωνσταντινοσ
GreeceThe tapestry of the room needs renovation
The view, the location and breakfast
Stayed in February 2024
Reviewed: January 30, 2024
Kirstie
SwitzerlandRoom was quite small with a lighter on the floor from a past guest and long hair in the bathroom. The breakfast was very average. I think they are using Covid as an excuse to keep the plastic barrier up and serve guest so you can't even pick your own bread. The chef serving the bread wasn't friendly so you felt like it was a problem to get anything. Pancakes have to be ordered and cost more ( considering I didn't have omelet or anything this seemed ridiculous ). Can't imagine the line and wait when the place is busy. I love a breakfast buffet, but this was disappointing and saved by the view. On leaving the receptionist didn't even bother to ask if we had enjoyed our stay, let alone a smile.Everyone else in Naples, super friendly and happy.
Comfortable stay, the hotel did the job that we needed by providing a nice location in Naples and an early breakfast. Lovely to watch the sun rise over the hills while having breakfast.
Stayed in January 2024
Reviewed: January 3, 2024
Peter
Austriawhile room had a balcony with sea view, the door was locked the second day, and we could no longer use it. At breakfast, some items (ham, eggs) ran out around 9 am and weren't refilled.
Spacious room with fridge amd kettle, limited sea view from balcony, breakfast room with great views, friendly staff
Stayed in January 2024
Reviewed: December 26, 2023
Rodrigo
ItalyVery old rooms
Location is superb
Stayed in December 2023
Reviewed: December 4, 2023
Bram
BelgiumBar prices 😅
Rooms, location, view, and a gym!
Stayed in November 2023
Reviewed: November 29, 2023
Yingying
United States of AmericaThe bed is too small.
The location of this hotel is perfect. I enjoyed the morning and the evening by the sea. The room is quite big and comfortable.
Stayed in November 2023
Reviewed: November 26, 2023
Johny
PolandCost of parking for small car 40Euro/day :(
Hotel by the seaside in a quiet neighborhood. Large room, large bathroom, daily cleaning and towel replacement, comfortable beds. Very good and plentiful breakfasts. Very delicious scrambled eggs, real juices and overall very good food. Panoramic view from the restaurant. I recommend the hotel.
Stayed in October 2023
Reviewed: November 23, 2023
Ömer
TurkeyRooms without water bottles. Need to order from room service.
Location and sea views
Stayed in November 2023
Reviewed: November 10, 2023
Glenna
United States of AmericaThe wind blowing and it made a whistling sound through the sliding door. We had to move and was given a slightly better room but we were leaving at 3:15 a.m. so that was a bust. They could have offered a discount!!!
Stayed in November 2023
Reviewed: October 21, 2023
Reza
United States of AmericaView from room was awful (facing facility of hotel pipes ),Mold in bathroom and no natural light in room
Location was great, View from Restaurant was amazing, staff were very kind and friendly ,breakfast was amazing!
Stayed in September 2023
Reviewed: October 15, 2023
Alisa
United States of AmericaDefinitely felt treated differently for being American. We tried our best to be polite and aware but did not matter. Checking out was fantastic and staff was helping and polite.
The property was a great location for walking to shopping and views of the water.
Stayed in October 2023
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