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Reviews of The Best Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Benedetto Marcello 83, Central Station, 20124 Milan, Italy

#326 of 441 hotels in Milan

Guests' Choice

Review Score

Based on 508 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.5

  • Location

    8.7

  • Facilities

    7.2

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 4, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel was very close to the city centre and most attractions.There was also a lot of restaurants nearby.The breakfast was nice and staff was also helpful.We enjoyed.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Good location, clean accommodation, friendly and helpful staff
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Our room did not have an air conditioner. And it did not have a small refrigerator in the room.

    Clean, close to metropolitan, close to shops and restaurants, playground close by

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Good basic place to crash for a night or two
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    A bit weird they don't really allow people to take coffee from the breakfast into the room Was a bit hot at night and we stayed in Feb

    There was NO bed bugs and reception stuff was nice. Decent breakfast and nice coffee Nice courtyard

    Stayed in February 2024

  • Reviewed: April 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Lack of staff during breakfast

    Location, Cleanliness, Garden

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Nice for a quick stay
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    It seems some appliances are quite old and need replacement - our shower was leaking a bit. Also, you can hear the neighbours pretty loud.

    The staff was very friendly and helpful. The room was pretty spacious and clean. Enjoyed the breakfast as well.

    Stayed in January 2024

  • Reviewed: March 18, 2024

    8.0
    A great place to stay
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was basic but adequate

    Good location - near metro stop and tail station. Balcony with garden view. 24 hour reception - no self check in. Market outside hotel on Saturdays. Good places to eat nearby. Great toy shop on next block .

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was hard so I couldn't sleep to well. The breakfast only had cold options.

    The hotel was close to the train station and was equipted with everything we needed.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    7.0
    Great
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location, easily walk to centre of Milan. Or local metro services. Around the corner from centrale station where we got the train from the airport. Breakfast was great. We don’t speak fluent Italian and staff was very accommodating for language barrier

    Stayed in February 2024

  • Reviewed: March 1, 2024

    6.0
    I recommend people to choose "The Best Hotel" without any hesitation
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights

    More facilities in terms of entertainment and leisure

    Staff were very nice, Got a nice welcome Good breakfast, I like the bread and pastries Room was tidy and daily clean Value for money Close to the central train station, walking distance

    Stayed in February 2024

  • Reviewed: February 23, 2024

    7.0
    Always nice to visit Milano
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Noise coming from other rooms. Old fourniture.

    Good hotel, well located. Breakfast was good.

    Stayed in January 2024

  • Reviewed: February 9, 2024

    7.0
    Great option for a guest who has to catch an early train. No frills and the price reflects that!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The mattresses were pretty thin.

    Very conveniently located, near the train station. Staff is nice and the cost was very reasonable.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    7.0
    Generally price/performance hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not so many complains, generally i was satisfied. Rooms can be much more comfortable. Few plugs, no hairdryer, small bathroom. Thats it.

    Location was good, stuff is helpful and 24h available. Breakfast is acceptable. Room was clean and warm, Price is affordable.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    6.0
    Good place for a one night
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Reception service was good, ic suggestion of restorants.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    8.0
    Overall is still okay
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    No water kettle to heat the water in the room, no water dispenser available in the room,no tea or coffee available in the room. One of the bed isn’t straight and woke up with tired and painful back.

    Breakfast and helpful/friendly staff

    Stayed in January 2024

  • Reviewed: December 27, 2023

    6.0
    great location and decent breakfast included in the rate, yet the room was badly insulated :-(
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Rooms extremely bad insulated, one can hear absolutely everything that is going on outside of the room, even people coughing in the rooms. Our room was located just next to the elevator, so it was very loud in the early morning with the elevator constantly in use and the cleaning staff moving the chariot around. Also our room was not cleaned which was an unpleasant surprise to find upon return after a long day out.

    Location is great, only 9-10 min walk from Milan Central Station and 3-5 min walk to Corso Buenos Aires, a busy shopping area. Breakfast was nice and included in the room rate. Staff at the welcome desk were friendly.

    Stayed in December 2023

  • Reviewed: December 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night

    Breakfast

    Stayed in December 2023

  • Reviewed: November 27, 2023

    8.0
    Adequate, Clean, Safe Location in City Center
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    We booked this hotel based on the proximity to the main train station, and ease of getting around the city centre. It was clean, safe, had a beautiful garden/courtyard, and a surprisingly complete breakfast. It wasn't fancy (the bunks were a metal bedframe), but very safe and clean based on central location.

    Stayed in October 2023

  • Reviewed: November 7, 2023

    7.0
    Good price-quality ratio
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night

    Room was very small according to number of beds (5), very narrow space between bed and wall (40 cm?). Shower was not as clean as it should be.

    Beds very really very comfortable. Location was suitable, metro stations for green and red line were quite near, we have also nice access to garden behind hotel. Breakfast was delicious, great espresso macchiato and cornetto. Staff was very nice, we can kept luggage during whole day after check-out.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very tiny room. I couldn't get in with the stroller. With children not optimal. Bed right next to the toilet, that was giving off very strong odour of canalisation. By Our window to the inner garden there were people standing smoking in the morning, so you basically wake up with someone staring into your bedroom. It gets very loud very early, so I wouldn't suggest staying in the ground floor rooms.

    Very close to Central Station,easy walk even with suitcases and children. Good breakfast.

    Stayed in October 2023

  • Reviewed: October 29, 2023

    8.0
    Ok for a short stay.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noise insulation inside is non existent, orange “juice” at breakfast is frankly disgusting (the rest is fine).

    Location is relatively quiet, clean rooms. Equipment in line with a two star. 24h check-in. Bathroom had a normal size, may depend on the room, as seen in other comments.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was really small and the bathroom was just separated by a small door, it could have provided a better bathroom for in room

    Great location, near milano centrale and metro lines

    Stayed in October 2023

  • Reviewed: October 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    It seems that the hotel lacks necessary amenities such as a kettle, hairdryer, iron, and other similar equipment for every room.

    The location is perfect for train travelers, the room was good, but breakfast was so-so.

    Stayed in August 2023

  • Reviewed: September 27, 2023

    8.0
    Well located simple little hotel with top notch staff and clean facilities
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only the picture on the wall lol

    Very accessible and well located. Close to train station. Close to an amazing little Italian restaurant. Super sweet, well-mannered, helpful staff. Treated us like we were in a 5 star hotel. Clean and comfortable. No frills. Good value.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    7.0
    Was good considering only one night stay / Va bene considerando il soggiorno di una sola notte
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    The price was really high for 2 star hotel but you must consider the location / Il prezzo era davvero alto per un hotel di 2 stelle ma bisogna considerare la posizione

    The best in ''The best hotel'' were bed and bed linen. Really first time in my life had such a comfortable bed and very clean bed linen. Nice breakfast / Era davvero la prima volta nella mia vita che avevo un letto così comodo e lenzuola molto pulite. Colazione abbondante, Grazie

    Stayed in September 2023

Showing 1 - 25

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