It was expensive! 25€ for a spritz is steep! But it is Positano so kind of expected.

Beautiful property with amazing views. Loved the staff and the beautiful art throughout the building.

Stayed in April 2024

There was a feeling of judgement from some staff.

Beautiful views in Positano, the best in the area.

Stayed in October 2023

As good as our stay was, there were a few things that could have been made better. The room is quite small, so if you have large suitcases, it's very hard to walk around in the room. Also, there was no full length mirror in our room, which for the money you're paying, you fully expect. That's the only reason I did not rate it a 10/10.

Nearly every detail of HVF is picked and designed to be stellar. To say the service is top-notch would be an understatement. They have a golf cart service to help you get around Positano, the staff is there to help you with even the smallest of issues, and the pool/rooftop view shows you a 360 degree view of the entire city. This property truly is the top hotel in Positano.

Stayed in September 2023

Amazing staff. Very accommodating. They went out of there way to make our stay special on our honeymoon.

Stayed in August 2023

Difficult to find shade near the pool

High end with arty features. Incredible views of the town Staff very helpful, high standard of service

Stayed in September 2023

Expensive for rooms and food

Great setting. Good rooms & food

Stayed in August 2023

Service seems to have dropped off since last we stayed a few years ago - staff do not approach you and are not as friendly or customer focused quite often blaming the customer when asked anything or if there’s an issue. The prices are astronomical given the tiny rooms and food is average

Location is the highlight with the rooftop pool and ocean facing balcony the two reasons to stay here

Stayed in August 2023

The room was small and it is difficult to walk to town based on the distance.

The view and roof top pool were amazing!

Stayed in July 2023

We had a vague sewer smell in the bathroom. The light was hooked up to a fan that cleared it, but when showering, the sewer smell creeped up. It’s a shame because otherwise our experience was fabulous.

Great view and great rooftop bar. Pool was small but nice. The ratio of staff to guests was amazing. The staff attention made up for the small rooms.

Stayed in July 2023

Nothing!

Very modern hotel.

Stayed in June 2023

Shuttle system to and from Positano centre was not available all the time.

Position, wonderful views, friendly and helpful staff, comfortable large bed, large bathroom, housekeeping staff did an excellent job.

Stayed in May 2023

That we had to depart when we did

The service and attitude of all the staff is exceptional…..better than Le Sireuse

Stayed in May 2023

HVF team are the best

Stayed in April 2023

Upon arrival we were greeted with some refreshments. We were shown around and taken to our room. We loved our room and beautiful all marble bathroom. Everything was super clean. The bed was very comfortable. In our room there were slippers and pool slippers. We went to the roof and looked over the beautiful bay. In the mornings we enjoyed wonderful breakfasts with home baked goods. One morning I requested something which was not readily available, and someone ran out to get it for me. And that sums up the extend of the service at Hotel Villa Franca. They want you to have a perfect stay. Also the guy who drove us to the village a couple of times was so sweet and accommodating. We really had a very relaxed and wonderful time here.

Stayed in October 2022

Nothing

Location and views

Stayed in October 2022

nothing

utterly amazing location- the views were ridiculous, even when compared to the walk of the gods and the remainder of Positano. An afternoon by the pool was other worldly. The rooms were comfortable, staff impeccable and service second to none. negative reviews concerned me, but they were clearly unfounded. if you are a vaguely reasonable human you will adore your stay at this fabulous hotel.

Stayed in October 2022

very steep walk to the hotel but shuttle bus is provided

Amazing Hotel, lovely room with balcony overlooking Positano, very clean and staff very helpful. Rooftop pool was beautiful

Stayed in October 2022

amazing views, most beautiful place we have ever stayed!

Stayed in October 2022

Staff were fantastic and very helpful. Excellent breakfast and the hotel was beautiful and spotless. Perfect location and stunning views.

Stayed in September 2022

There are 2 buildings. I wish I had been in the main building.

If you travel to Italy you know not to expect a large room. I still think it was big enough. I booked late and my room view was good. The staff was fantastic. Don't miss the restaurant with only 7 tables, the best view and the chef's 5 course dinner. It was fabulous!

Stayed in September 2022

Pool not heated, decor in public areas not my style, room very small but nicely appointed.

All staff and front desk were very friendly and helpful, especially Nadia was great. Roof top is very nice, good dj for sunset, ok selections, great views.

Stayed in September 2022

I would of like to have more choices on the lunch and dinner menus. Sometimes you just want a small meal.

Very beautiful view

Stayed in September 2022

Breakfast needs more healthy selection

Stunning property on the hill of Positano with best panoramic views, pool to die for, and very creative Michelin star restaurant

Stayed in September 2022

The staff was incredible. Very attentive and we really loved everyone which made the experience amazing. The hotel was beautiful, good breakfast and service was out of this world. Thank you for an amazing stay.

Stayed in September 2022