542-0085 Osaka Prefecture, Osaka, Chuo-ku Shinsaibashisuji 2-5-15 , Japan
#47 of 679 hotels in Osaka
Guests' ChoiceBased on 883 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
9.3
Value for money
8.8
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Raquel44
United States of AmericaThe hotel is tucked in and easy to miss coming from the train stations.
The hotel is gorgeous, i especially liked the amenities at check in and the lounge. It had great snacks, all you can drink between 3 and 4 pm and was rarely crowded. Breakfast was also great - many western and eastern options and it lasted until 10 am for those that sleep in. I was on floor 14 and never heard the construction they warn about. The location to dotonoburi and the Wilco man was a 4 minute walk and great for eating and shopping. I would stay again.
Stayed in March 2024
Reviewed: April 24, 2024
Cecilia
PhilippinesNot applicable
Location and the staff are very helpful
Stayed in March 2024
Reviewed: April 23, 2024
Ervina
MalaysiaThe room Small but wonderful, clean and comfy.breakfast was so amazing 😍😍😍 .and not forget the front desk,they really helpful tq so much
Stayed in April 2024
Reviewed: April 23, 2024
Jessica
AustraliaNothing
Lovely hotel in a really central and convenient spot
Stayed in April 2024
Reviewed: April 22, 2024
Walter
United States of AmericaLittle nooks by the beds not ideal as substitutes for bedside tables.
Great location. Comfy room. Great shower. Terrific breakfast. All around great stay.
Stayed in April 2024
Reviewed: April 22, 2024
Erin
CanadaRoom was much larger than normal Japanese hotel rooms, Location was excellent right near dotombori bridge. Breakfast excellent
Stayed in April 2024
Reviewed: April 21, 2024
Derek
United KingdomFantastic location for shops and Dotonbori. Breakfast was also excellent
Stayed in March 2024
Reviewed: April 18, 2024
Paul
United States of AmericaRoom was a little crowded but adequate.
For a buffet, breakfast was great and generous!
Stayed in April 2024
Reviewed: April 18, 2024
Anna
BrazilThe room is on the smaller size, although it can be considered average size in Japan so it was already expected.
The location is incredible, right in the middle of Dotonbori. It was close to metro and train stations, making it very easy to access the hotel and other points of interest. The staff were great, very helpful and polite. The amenities were great as well, really nice bath salts. The room was clean. I would certainly stay there again if in Osaka.
Stayed in March 2024
Reviewed: April 18, 2024
Sharon
United KingdomView could of been better from room. Lots of roadworks outside Hotel caused problems entering and exiting the building.
Staff where very friendly and helpful. Nice breakfast with lots of variety.
Stayed in April 2024
Reviewed: April 16, 2024
Stewart
United States of AmericaA bit small.
The location is excellent. The rooms are small but that’s expected in Osaka. It was clean and had a nice bathroom with a bathtub.
Stayed in March 2024
Reviewed: April 16, 2024
Xue
MalaysiaLocation: Best location within Dotonbori areas, booked a room with a view facing Glico sign, hotel exit directly to dotonbori street Room: Vending machine for beverages & ice cubes provided for hotel guests, comfortable & quiet breakfast: Decent
Stayed in April 2024
Reviewed: April 11, 2024
Mouza
United Arab EmiratesThe breakfast is not varied and is not suitable for foreign tourists .
This is my fourth visit to Osaka and I only book at the Cross Hotel because it provides the most beautiful Osaka experience
Stayed in April 2024
Reviewed: April 10, 2024
Afnan
Saudi ArabiaNothing
The location is 10/10 right in the middle of dotonbori
Stayed in April 2024
Reviewed: April 10, 2024
Clark
AustraliaRoom size but that seems to be a thing in Japan!
Location fantastic, room quite small even for a upgraded room, breakfast very good. Liked optional room service each day, eg just towel change and bins emptied.
Stayed in April 2024
Reviewed: April 8, 2024
Gazzola
CanadaOur room allowed us access to the free lounge which provided us with charcuterie and alcohol and drinks every day. Location was exceptional could not have asked for a better stay! Would recommend for anyone and right in Dotonbori but did not impact our sleep or stay.
Stayed in April 2024
Reviewed: April 8, 2024
Jac
IndiaVery smiling staff, and the entire hotel is spotless. It is also very well located, right next to everything while insulated from the nearby crowd. The reception people were always alert and helpful. They helped us arrange our luggage transfer to our next destination.
Stayed in April 2024
Reviewed: April 7, 2024
Madeline
United States of AmericaGreat amenities, close to Dotonbori, and spacious room/bathroom.
Stayed in April 2024
Reviewed: April 7, 2024
Indra
United KingdomNothing
Great location and amazing bathroom. Deep bath and bath salts were nice. Breakfast was excellent.
Stayed in April 2024
Reviewed: April 3, 2024
Joanna
IrelandNothing
Great location, right by all the restaurants and malls and Namba Station. Excellent breakfast, very comfortable room, good WiFi, pleasant and helpful staff. A great start to our Japan trip. Highly recommended.
Stayed in April 2024
Reviewed: April 2, 2024
Paul
United KingdomSaturday night road was noisy outside due to revving cars and motorbikes but probably due to busy nightlife around the area.
Excellent location near local sights, Glico man sign, food and shopping . Room good size with good bathroom.
Stayed in April 2024
Reviewed: April 2, 2024
Chung
South Korealobby looks cheap and out of order.. (too much stuffs everywhere..) ceiling of the lobby floor is very low.
location, room/bathroom, view, hallway, staffs
Stayed in March 2024
Reviewed: April 2, 2024
Semberaite
LithuaniaThe room might be better conditioned, but that was the one and only.
Wonderful place, Doranburi just a few steps from the hotel, Namba Metro station- a few steps. Brilliant breakfast.
Stayed in April 2024
Reviewed: March 31, 2024
Marcela
ChileThe location is the best
Stayed in March 2024
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