600-8150 Kyoto, Kyoto, Shimogyo-ku Kamijuzuyamachidori Higashinotoinnishiiru Kamijuzuyamachi 329 , Japan
#288 of 626 hotels in Kyoto
Guests' ChoiceBased on 549 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
8.9
Facilities
8.6
Staff
9.6
Value for money
8.4
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Hanwen
IrelandNothing to note.
Overall, my friend and I really enjoyed our stay at Matsubaya Ryokan. The staff were very friendly, the breakfast was delicious, the location was fantastic, and the room itself was spacious. If we are to go back to Kyoto, we'll definitely be staying at Matsubaya Ryokan again.
Stayed in March 2024
Reviewed: May 4, 2024
Yvonne
Austriathe staff is super friendly, the accomondation is clean and located near different subway/train stations.
Stayed in May 2024
Reviewed: May 2, 2024
Teresa
IrelandAbsolutely amazing from the moment you walk in! We only stayed one night and wished we stayed longer. The ryokan was beautiful and the futon beds were so comfortable. The staff were exceptional!
Stayed in May 2024
Reviewed: April 27, 2024
Emma
United KingdomThere wasn’t anything at all but just to note, if you decide to book breakfast after you’ve booked. You need to let them know in advance!
Oh it was lovely. Our first stay at a ryokan and it didn’t disappoint. It’s in the nice quiet old streets of Kyoto next to a massive shrine and some lovely gardens. Go and visit. The staff at the ryokan are extremely friendly and it has such a warm atmosphere and stillness. Worth the staff even for 1 night.
Stayed in April 2024
Reviewed: April 26, 2024
James
AustraliaI felt it was expensive given no breakfast included. I know it's Kyoto but a bit overpriced for what you get.
Staff were lovely, place was clean and comfortable. Great location. Feeling of a traditional Ryokan.
Stayed in April 2024
Reviewed: April 26, 2024
Garrison
United States of AmericaNeighboring room noise could be heard.
Staff was attentive. Facility was good value. Located within walking distance of JR station and a combini for atm withdrawals.
Stayed in April 2024
Reviewed: April 25, 2024
Anastasia
RomaniaNothing to add.
Great location, and a great experience for a traditional Japanese house.
Stayed in April 2024
Reviewed: April 23, 2024
Wilco
NetherlandsThe duvet provided with the futon were too hot for the time of the year. So I had to take the duvet out of the cover and just used the cover.
I really enjoyed the experience of staying in a traditional style inn. The room was very large for one person (6 tatami mats, excluding the entry hall and bathroom) which was quite nice. The included breakfast (I chose the Japanese style breakfast) was really good, the best I've had on my trip so far. To top it off the staff was really nice and helpful.
Stayed in April 2024
Reviewed: April 23, 2024
Mark
AustraliaThe staff were so friendly and showed us all around the property and the room when we arrived. The Japanese breakfast was wonderful. We took photos in the photo booth.
Stayed in April 2024
Reviewed: April 22, 2024
Massimiliano
ItalyGreat staff, very helpful for any information request. Japanese breakfast was excellent, great experience!
Stayed in April 2024
Reviewed: April 19, 2024
Nicolò
ItalyBathroom was a little outdated
Big Japanese breakfast, a lot to eat. The room and the ambient is very nice, the futon was also comfortable. Staff was extremely kind
Stayed in April 2024
Reviewed: April 15, 2024
Mehmet
SingaporeMatsubaya Ryokan was a great choice for a stay. It is close to public transport and other places in Kyoto. Breakfast and hospitality of staff were exceptionally good. The room was pretty clean and nicely prepared as well.
Stayed in April 2024
Reviewed: April 14, 2024
Valeria
United KingdomN/A
Very nice Ryokan with very gentle and helpful staff. The private hot tub is very cheap and an experience to do. I really recommend for an authentic Kyoto experience.
Stayed in March 2024
Reviewed: April 14, 2024
Michaela
SlovakiaA bit far from town centre.
We liked sleeping on tatami, position near Kyoto station was good as well.
Stayed in April 2024
Reviewed: April 13, 2024
Autcharee
Thailandone shower per floor
all of things
Stayed in April 2024
Reviewed: April 11, 2024
Jorge
MexicoNothing, its was amazing
Excellent staff and supwr friendly. We made a mistake on the reservation ans they helped us fix it
Stayed in April 2024
Reviewed: April 10, 2024
Moniquenbrown
United KingdomIt is quite far away from Gion and Aryishama for those looking to be near those places
This Ryokan was so lovely and I wish I had stayed more than one night. Its situated in a very quiet area, and right outside a massive temple where you can actually go inside and walk around. There's loads to do around the ryokan such as kimono rental and restaurants, and the staff are super lovely and helpful
Stayed in April 2024
Reviewed: April 6, 2024
Eva
FranceI did not expect the building to be a modern construction which kind of killed the mood for me.
The room was really nice, traditional Japanese bed room with tatami, futon, japanese pyjamas, tea set. The Japanese style breakfast was also really complete and delicious
Stayed in April 2024
Reviewed: April 5, 2024
Worapa
ThailandNear by Kyoto station Staff - polite, cute and always support
Stayed in March 2024
Reviewed: April 3, 2024
Rthwd
SwitzerlandThe soundproofing in the room was quite light, so I could hear people talking in the room next to mine. There was a lot of dust on the wall above the corner lamp.
I was pleasantly surprised by the size of the room, and the attention to detail in the furnishings. The breakfast was delicious and fresh. The staff were extremely helpful, polite and friendly. The location was excellent, a short walk from the main station and not far from public transport connections. The street was quiet and felt very safe.
Stayed in March 2024
Reviewed: April 2, 2024
Jennifer
United States of AmericaIt was such a wonderful place. Staff was excellent. Very close to Gojo Station and a 10 min walk from Kyoto Station. Rina-San was OUT OF THIS WORLD! She was so helpful our entire stay and went out of her way to make sure we had everything we needed. She is EXCEPTIONAL! Everything was super clean.
Stayed in April 2024
Reviewed: March 26, 2024
Flavia
NetherlandsNothing :)
Top notch location. A unique experience, and the staff are extremely helpful in guiding you. They really went the extra mile and made our stay lovely.
Stayed in March 2024
Reviewed: March 21, 2024
Fiona
AustraliaWe had a Japanese style room and the futons seemed more like camp mattress.
Location was excellent- walking distance to station on quiet street and basically over the road from a major temple. Breakfast was very good with choice of Japanese or Western and staff were lovely. Room was a good size.
Stayed in March 2024
Reviewed: March 21, 2024
Sarah
United States of AmericaIt was one of the best stay we booked. We had the Japanese style room and it was amazing. The japanese breakfast was delicious and warming to the soul. The staff were friendly and kind. Close to a lot of places and public transporation. They are also able to deliver our luggages to our next stay with a fee, which made travelling easier. We will definitely come back to this ryokan.
Stayed in March 2024
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