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Reviews of Matsumoto BackPackers This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

390-0863 Nagano, Matsumoto, Shiraita 1-1-6, Japan

#24 of 66 hotels in Matsumoto

Guests' Choice

Review Score

Based on 183 hostel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 23, 2024

    9.0
    Relaxed hostel close to city centre
    • Leisure trip
    • Couple
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Relaxed hostel 5 minute walk to city centre. Good wifi, kitchen, comfortable.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Solo traveler
    • Single Futon in Japanese-Style Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    I like the sound of the river, and I met nice people there. It's somewhat cozy

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower and sink area felt a little small for so many people, but all the guests were very thoughtful and it was not an inconvenience.

    The staff was great, very friendly and helpful. I felt welcomed immediately, and they had lots of advice on things to do around Matsumoto. It was very close to the station, and I could leave my luggage after checking out to enjoy the city one last time. The place is small and homelike, because of that, the kitchen and lounge would feel crowded if everyone uses it, so maybe it's better to eat out. There's a seven eleven really close and many good restaurants in the area around the castle.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    great cozy house
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    the top room has a lot of daylight (cool) but no way of avoiding it (not that cool if you want to sleep past sunrise) also the place is cash only

    the place is actually a big house! which is nice because it has less bureaucracy. the staff was really nice and even helped me using the washing machine (for free)

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a bit cold everywhere but they provided a hot water bottle for the bed. The light in the room doesn't completely turn off when you switch it off, so it's still slightly light but I managed to sleep anyway.

    The staff were so helpful and friendly. The host has created a step by step guide to get to a ton of places and talks you through everything as well :) the staff will sit and talk to you generally and give you tips about things to do. The room was a good size, they provided toiletries and the shower was hot. They have a heated table in the common room. The location is great, it's close to the train and bus station, restaurants and shops. It's not far to walk to the castle and an Onsen.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    A great stay in Matsumoto to check out the town or surroundings.
    • Leisure trip
    • Solo traveler
    • Single Futon in Japanese-Style Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    A good location close to the train station and castle. Furthermore using a Futon style bedding.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    9.0
    Matsumoto
    • Leisure trip
    • Couple
    • Japanese-Style Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The kitchen and common room can get a bit crowded but just stagger the cooking times

    Loved the futon bed in the double room. Very warm and the nearby onsen was a good recommendation

    Stayed in March 2024

  • Reviewed: March 3, 2024

    7.0
    Value hotel close to train
    • Leisure trip
    • Couple
    • Japanese-Style Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The wood in our room was varnished that day so it had a strong fume smell throughout our stay. We notified the staff but all we could do was leave our room door open. It's quite a long way and a big staircase to the washroom from the double room upstairs.

    Good location and facilities.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location.

    Stayed in January 2024

  • Reviewed: February 20, 2024

    9.0
    Great location for backpacking
    • Leisure trip
    • Solo traveler
    • Japanese-Style Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    No issues

    Very friendly and helpful host

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    It is 8 out of 10
    • Leisure trip
    • Family with young children
    • Japanese-Style Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The 2 floor was a little bit uncomfortable

    The owner was so nice

    Stayed in February 2024

  • Reviewed: January 29, 2024

    9.0
    Wonderful
    • Couple
    • Japanese-Style Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Good to have a kitchen to make a hot drink . Beds comfy, great little heaters in each room. Good location to find from station and to walk around Matsumoto. Even provided hit water bottles to warm the bed at night :)

    Stayed in January 2024

  • Reviewed: January 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night

    Would improve cleaning

    Good place with nice people. Full of information about trips and attractions

    Stayed in December 2023

  • Reviewed: December 13, 2023

    8.0
    great value for money accommodation option in Matsumoto
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night

    I'm not used to sleeping on a futon, so I was a little surprised by the thickness of the mattress. But overall I cannot complain

    The hostel is located on the banks of a stream in a residential area. I particularly liked the receptiveness of the staff. They gave me tips on various things I could do in the city and the surrounding area. If I return to Matsumoto one day, I will definitely try to stay at this hostel again.

    Stayed in November 2023

  • Reviewed: November 27, 2023

    9.0
    Great for a short stay
    • Leisure trip
    • Couple
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was amazing! It was about to be a very cold night so they offered to put hot water bottles in the beds. Nothing better than coming back in the evening to a warm and cosy bed.

    Stayed in November 2023

  • Reviewed: November 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Japanese-Style Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Great room, good place

    Stayed in November 2023

  • Reviewed: November 11, 2023

    8.0
    great stay at Matsumoto back packers
    • Leisure trip
    • Travelers with friends
    • Japanese-Style Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    I think they need to specify cash only. I was hoping to use my card.

    the location was great. just a quick walk into Matsumoto.

    Stayed in November 2023

  • Reviewed: November 9, 2023

    7.0
    Great stay in Matsumoto
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Mostly good experience, but the pillows were so thin they were basically non-existent, and the shower drained poorly.

    Location was fantastic, close to all of the popular tourist sites in Matsumoto. We actually ended up staying at a partner property called Hanko Inn, as Matsumoto Backpackers was busy. The owner/staff easily facilitated the switch. The property itself was clean and quiet and we slept comfortably.

    Stayed in November 2023

  • Reviewed: October 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Please hang a few towels in the bathroom, rest is awesome, thanks!

    Stayed in October 2023

  • Reviewed: October 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    the inner space is a little bit small

    good location and helpful housekeeper

    Stayed in October 2023

  • Reviewed: October 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Japanese-Style Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location in a small building not far from Matsumoto Station. This is a house converted into a hostel, so the dorm is downstairs along with the kitchen and bathroom facilities. There are two large private rooms upstairs and possibly one or two other private rooms downstairs.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    They give you two white sheets, one to cover the bed and one to use under the duvet. It seemed like the actual sheets on the bed and duvet weren't washed and I saw some hair on it. I'd also appreciate a small lamp at each bed which was lacking.

    Great location, really warm and friendly staff, quite clean. I appreciated that the staff could share information in English.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Japanese-Style Room with Shared Bathroom
    • Stayed 1 night

    The location is great ! very close to the station. The staff is very nice. They greet us even though we were check in quite late at night.

    Stayed in September 2023

  • Reviewed: October 1, 2023

    9.0
    Nice stay
    • Leisure trip
    • Solo traveler
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately the bidet in the toilet is not working.and since it's nearby the railway, you might hear trains going around until about 11pm. It doesn't really bother me tho, but maybe if you are sensitive to sounds at night, you should bring your earplug. Also, unfortunately the pillow is a bit smelly at that time.

    The hostels is close to the station, the dormitory is clean, as well as the toilet and shower. The staff is friendly and will be ready to help you out. The staff is a foreigner volunteer so you don't have to worry about language since he speaks english well. Overall, it was a nice stay.

    Stayed in September 2023

Showing 1 - 25

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