604-8166 Kyoto, Kyoto, Nakagyo-ku Sanjodori Karasuma Nishiiru Mikura-cho 80 , Japan
#451 of 629 hotels in Kyoto
Guests' ChoiceBased on 353 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.3
Staff
8.9
Value for money
8.4
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 21, 2024
Sergio
SpainWe needed Some extra wardrobe
Staff is friendly and helpful. Location is really good. Room is not big but enough space and confortable bed
Stayed in April 2024
Reviewed: April 16, 2024
Anisa
United KingdomHotel breakfasts in Japan are not suited to European tastes. It would be nice if you could order cooked eggs. The croissants were amazing and the fruit was so delicious!
Good location, really friendly and helpful reception staff, comfortable beds. The garden you can view from the lobby and restaurant is a beautiful touch of nature in this urban hotel, it's so peaceful.
Stayed in April 2024
Reviewed: April 15, 2024
Sonya
United States of AmericaStarbucks around the corner and 5 minute walk to Subway.
Stayed in April 2024
Reviewed: April 12, 2024
Freda
Indiaquality of mattress.
very friendly.
Stayed in April 2024
Reviewed: April 3, 2024
Miriam
United KingdomRooms are small. No wardrove or drawers for clothes. There is not much selection for breakfast. Out of two coffee machines, only one was working with long queues to get a cup of coffee.
The hotel is in a great location, near to the shops, restaurants and subway station. Room was very clean.
Stayed in March 2024
Reviewed: April 1, 2024
David
MaltaGood location and excellent hotel
Stayed in April 2024
Reviewed: March 31, 2024
Chynorine
Indonesiasmall size of room
Facilities
Stayed in March 2024
Reviewed: March 27, 2024
Baigalimaa
JapanThe public bath was smaller than expected/ advertised on the photos.
Breakfast buffet was wonderful with so many varieties.
Stayed in March 2024
Reviewed: March 24, 2024
Mick
United KingdomNothing
Good size room good staff good location good value for money
Stayed in March 2024
Reviewed: March 12, 2024
Joel
United KingdomSlightly dated interior of the rooms
Good location and very nice garden area
Stayed in March 2024
Reviewed: March 11, 2024
Millicent
United KingdomThe room was definitely smaller than I thought it was going to be, so it takes some dancing around the other person you're staying with if you're in their double room.
The hotel location was awesome. Perfectly located directly opposite 7-Eleven, as well as super close walking distance to a Family Mart and a Lawson. The hotel staff were beyond kind and helpful and made leaving my luggage with them before check-in super easy. There's also a super easy machine for checking-out too! Their bed was super cosy and I had a great nights sleep there!
Stayed in February 2024
Reviewed: February 28, 2024
Marie
Philippineseverything
Stayed in February 2024
Reviewed: February 10, 2024
Chay
AustraliaBreakfast could have been better for the price
Great location, minutes away from the subway a few stops up from Kyoto station, and the 7/11 across the street was very handy. Loved the room with the little sofa area, it was a great space for us 3 mates to hang out.
Stayed in January 2024
Reviewed: January 29, 2024
Peter
AustraliaThis is a hidden gem in Kyoto. Its close to the main shopping area, the Nishiki market and a subway station. The public onsen is an added bonus.
Stayed in January 2024
Reviewed: January 25, 2024
Dhuvi
NorwayThe internet in the room was pretty bad, which was kinda annoying as one would assume a hotel of this caliber would have good internet.
Great hotel, but as it should be since it is a 4 star hotel. The staff was really helpfull and the room was nice. It also has a nice public bath area, and we tried the hotell breakfast buffet one of the days. Overall a good experience.
Stayed in January 2024
Reviewed: January 16, 2024
Paul
CanadaBreakfast is included in price.
It has big family rooms for 4 in a good location.
Stayed in December 2023
Reviewed: December 29, 2023
Sandy
United KingdomThe public bath is not clean. There are many noisy guests. If the cleaner can check and do more regularly rubbish bin clean would be great
Lovely location with very clean room decent size and serving key coffee.
Stayed in December 2023
Reviewed: December 28, 2023
Laura
AustraliaNothing
Good value. Restaurants near by. Have public bath facilities
Stayed in December 2023
Reviewed: December 27, 2023
Maria
PortugalThe spa / public bath area was crowded and not as beautiful as I imagined. Room wasn’t marvelous. But was ok.
Staff friendly, helpful and fluent in English. Beautiful garden, hall and restaurant. Well located. Convenience store just in front.
Stayed in December 2023
Reviewed: December 23, 2023
Julie
SingaporeThere is no coin laundry. We accidentally left something after we checked out and nobody contacted us.
It is located in not so busy environment. Near the gym and convenient store.
Stayed in December 2023
Reviewed: December 18, 2023
Tetiana
UkraineEverything was amazing! Friendly and heplfull staff, convinient (a little bit small) rooms, tasty tea and coffee in the room, quality hygiene supplies. Breakfast was excellent in the dining room with viewview of the designer garden, tasty local food and drinks, even apple vinegar for healthy. Convinient location, there is subway across the road and many small restaurants and cafes near the hotel
Stayed in December 2023
Reviewed: December 17, 2023
Mien
United States of AmericaSimilar to other hotels in Japan, the staff answers questions exactly as asked, does not think outside the box to elaborate or offer suggestions or advice of what to do, what to see in the area. Perhaps, this is because we were speaking English, not Japanese. However, everyone is very nice and respectful.
Convenient location, very close to subway station. Excellent breakfast.
Stayed in October 2023
Reviewed: December 9, 2023
Gamol
AustraliaRoom too small
Good location.friendly staff
Stayed in December 2023
Reviewed: December 7, 2023
Halloran
AustraliaThe hotel was situated in a really cool area and the room was clean and quiet.
Stayed in December 2023
Cape Town, South Africa
Dubai, UAE
Arco de São Jorge, Portugal
Green Island, Taiwan
Ostrava, Czech Republic
Kalamaki, Greece
Split, Croatia
Modica, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content