650-8560 Hyogo, Kobe, Chuo-ku Hatobamachi 2-1 , Japan
#17 of 132 hotels in Kobe
Guests' ChoiceBased on 575 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
8.9
Facilities
8.7
Staff
9.2
Value for money
8.5
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Amritz
SingaporeA little crowded as it is a big hotel, especially during breakfast.
Big comfortable room, nice desk and good wifi to enable me to catch up on work. Had a high floor room that face the port had breathtaking views.
Stayed in April 2024
Reviewed: April 16, 2024
Vincent
Hong KongFree parking not provided.
Amazing Kobe night scenery can be seen closely.
Stayed in April 2024
Reviewed: April 15, 2024
Rodney
AustraliaThe charge to use the gym was excessive.
The location and the views are exceptional.
Stayed in April 2024
Reviewed: April 14, 2024
Dana&masuudo
JapanGreat
Stayed in April 2024
Reviewed: April 12, 2024
Hitomi
NetherlandsI was supposed to have booked a sea view room, but it was City View.
Stayed in April 2024
Reviewed: April 11, 2024
Charles
JapanAdditional cost to use gym/pool/sauna.
Nice location. Convenient to/from airport. Good breakfast.
Stayed in March 2024
Reviewed: April 10, 2024
Zara
AustraliaWould be nice if access to the pool was included rather than being a paid extra.
Beautiful lobby and garden, rooms were sizeable with nice ammenities and fantastic views.
Stayed in April 2024
Reviewed: April 10, 2024
Malcolm
AustraliaThe location was perfect as we were boarding a ship. The bar was wonderful if a little expensive. Really interesting area to walk around and enjoy food and shopping.
Stayed in March 2024
Reviewed: April 9, 2024
Davide
AustriaNot a negative, just the hotel is a bit old. But kept clean and functional
Very big room, nice staff, beautiful location. Bed supe comfy too
Stayed in April 2024
Reviewed: April 7, 2024
Christos
NetherlandsThank you very much for everything!
Stayed in April 2024
Reviewed: April 7, 2024
Nuthapon
ThailandThe pillow is a bit hard
Perfect location that can see the lighting, firework of the port at the night
Stayed in April 2024
Reviewed: April 5, 2024
Anna
AustraliaWe were a bit disappointed that the use of the pool wasn’t included and that you needed to pay an extra YEN 33000….
The view was spectacular. Our room was spacious and extremely comfortable. It was a great location. Breakfasts were fantastic. We loved our stay here and were sad to leave.
Stayed in April 2024
Reviewed: March 31, 2024
Bel
SingaporeNothing! Infact will choose to stay again if ever visiting Kobe.
Meriken park at the hotel's doorstep. The japanese garden which u can look at in the lobby. Free shuttle bus to Kobe train station n back. Spacious room with chair n coffee table to enjoy the view of port. Besides Mosiac dining area, there was a mall with big Muji store n Aeon style supermarket opposite Mosiac.
Stayed in March 2024
Reviewed: March 24, 2024
Ramusat
SwitzerlandRestaurants/breakfast expensive Location not practical for people in public transports
Great view Great service
Stayed in March 2024
Reviewed: March 22, 2024
Poh
SingaporeNothing. Suggestions - photos on website didn't do justice, could be improved to show the place better.
Very convenient location (close to shopping mall and eateries) and great view of Kobe Port. Room and bathtub was spacious.
Stayed in March 2024
Reviewed: March 21, 2024
Motoko
CanadaThe bed wasn't firm and was bumpy.
View and convenient location. Night view of the harbour. Generous supply of good quality toiletries. The umbrella is a good idea. The room was spacious.
Stayed in March 2024
Reviewed: March 18, 2024
Ruthai
ThailandNothing
The staff are very helpful I like the view from the window and location is near shopping mall and the hotel bus is very convenient
Stayed in March 2024
Reviewed: March 17, 2024
Cecilia
United States of AmericaThis hotel is not that close to the shopping area.
The hotel is very clean and the services are very good. Staff are friendly.
Stayed in March 2024
Reviewed: March 16, 2024
Yoko
FranceNothing.
It was an excellent location to explore Kobe and was within 10 minutes walking distance of Motomachi and Chinatown. We had dinner at a Teppanyaki restaurant in the hotel, staff are very friendly, the service was excellent, and of course Japanese beef was delicious :)
Stayed in January 2024
Reviewed: March 16, 2024
Wing
Hong KongNone
Hotel is nice though the design and facilities seems a bit out-of-dated.
Stayed in February 2024
Reviewed: March 13, 2024
Gabriela
MexicoThe closest metro station is about 15 minutes away walking, which can be too much with suitcases or if it rains. There is not enough room for putting clothes away in drawers.
The room was comfortable and well appointed, the bathroom was large enough. Beds and pillows were very good, so we got a good night's rest. The hotel is by the marina, so it is possible to go for a very pleasant stroll close by. The breakfast was very well appointed, with loads of options and a very good view over the marina.
Stayed in March 2024
Reviewed: March 9, 2024
Howard
Hong KongIf the shuttle service can extend an hour longer is better at night time is better.
The magnificent Kobe port view in the room especially at night. Very good breakfast but a bit busy after 8;30am
Stayed in February 2024
Reviewed: March 7, 2024
Thoai
United States of AmericaBed was very traditional Japanese (hard) for my liking but my wife and kids liked it so it is just a preference thing. Bar was closed for renovations :(
Grandeur of the hotel and while it was a bit hard to get to due to the GPS getting confused, the location gave great views and the facilities worked well (water pressure and bath was excellent).
Stayed in March 2024
Reviewed: March 4, 2024
Hiroyuki
United States of AmericaThe location is a bit far.
Breakfast was good. The service was good.
Stayed in February 2024
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