Amazing view, comfortable room, friendly, helpful staff, complimentary afternoon tea and evening drinks/snacks.

Stayed in June 2024

My favourite accomodation on our whole trip to Japan. Most stunning views, the hotel staff were wonderful. We both have tattoos so booked the room with private bath but were also able to book the private onsen. We hired bikes to ride around and were able to leave them at the hotel.

Stayed in June 2024

Fantastic view from traditional room.

Stayed in May 2024

the hotel is up on a hill that provides great views but the only negative was getting up and down the hill. We saw this in other reviews but went into it anyway. The hotel will provide transportation up and down the hill if requested. there is a road/path that goes along in front of the hotel that will take you to another part of fujikawaguchiko. it means walking further if you just want to get down the hill but it is a better walk. the inconvenience of the hill is worth the stay.

The room was absolutely gorgeous with a view of the lake and tatami style beds on the floor. this included an open-air tub and shower. breakfast, tea and happy hour were also included and were all superb. we stayed in Japan for a month and this was by far the best place that we stayed. we had some rainy periods but also had a beautiful day that the sky cleared and all of mt. fuji was visible.

Stayed in April 2024

The futon beds weren't that comfortable, especially the pillows

The bath in the terrace, the traditional Japanese rooms including yukatas. The food given with the afternoon tea the cocktails in the evening and for breakfast was great.

Stayed in May 2024

Everything at Rakuyu was fantastic. The staff was very accommodating and friendly. The whole place is beautiful... from the rooms to the hot springs. The food is also delicious.

Stayed in May 2024

The way to the hotel is indeed very steep. RECOMMENDATION: Take the way that passes Tenjoyamogokoku Shrine from the station to the hotel (this way will also be suggested by Google maps). It is walkable with suitcases, less steep and does not take longer.

Perfect stay.

Stayed in June 2024

Everything was perfect!

The room has breathtaking views of Lake Kawaguchiko and the private onsen was amazing! We only stayed one night but wish we had booked a longer stay as everything was perfect!

Stayed in May 2024

Nothing.

Spacious and beautifully decorated Japanese style room with any amenities you could think of. Very quiet, comfy beds. We had a private Onsen in our room which we didn’t use as the public one was great. There was tea time in the afternoon and cocktails in the evening all free of charge. Breakfast had a variety of Asian and Western choices. The staff were very attentive and helpful. It’s a bit up the hill - however if you don’t like to walk there is a free shuttle from the train station and back.

Stayed in May 2024

Only downsize, if any, is steep approach to ryokan but they have organized transfer from and to bus/train station.

Spotlessly clean big room with perfect view on Kawaguchiko lake. Nice and very hepfull staff. Delicius food with few options for vegans which is rare in ryokans.

Stayed in May 2024

Everything was amazing! The staff were super welcoming.

Stayed in May 2024

Breakfast time is too short

Fine view of the lake from the hotel window. Near by station and bus stop.

Stayed in May 2024

Everything!

Stayed in May 2024

shuttle pick up and drop off from Fujikawaguchiko station, the onsen, the room and the view from the room

Stayed in May 2024

If you dont like walking it is bit hard to climb to where the hotel is. But they offer a shuttle I believe, I found the walk relaxing despite the steepness.

Professional, beautiful and tranquil. Would recommend to anyone traveling in the area.

Stayed in May 2024

Awesome place to stay around Fuji!

Stayed in May 2024

I saw a big spider in my room but he seemed nice

It was beautiful

Stayed in May 2024

Loved everything.

Amazing hotel, we were greeted by lovely staff who held our baggage before the check in time. Hotel had private and public baths (men and women’s) that over looked the lake. Such a wonderful experience to have after our busy week in Tokyo. Room was very big with an incredible view of the lake. It was spotless and modern.

Stayed in May 2024

Breakfast

Rooms were comfy

Stayed in May 2024

The additions of breakfast, afternoon tea and cocktail hour was a nice added bonus as we were staying on a Monday and Tuesday night where a lot in the area was closed.

Stayed in May 2024

This hotel is one of the most beautiful hotels I've stayed in Japan. It over looks Lake Kawaguchiko and the view is magnificent. The rooms are clean. The staff is so welcoming and helpful. Walking distance to good restaurants and activities. Lovely stay, 10/10 recommend.

Stayed in April 2024

Nothing

Big space room, fantastic view, spotlessly clean hotel. Staffs were all very friendly and efficient. Food was amazing. Everything was perfect.

Stayed in May 2024

Breakfast is OK, nothing more. At eight o'clock the bread was already over. A bit strange for such a hotel. If you arrive by bus, there is a steep ascent on foot. But the hotel has a shuttle to and from the train station, which is convenient.

Great hotel. A huge room, with a Japanese sitting area in front of the lake view. A calm atmosphere. There are public and private hot tubs, in the open air facing the landscape. Located right next to the cable car that goes up to the view of Mount Fuji.

Stayed in May 2024

check out is a bit early, at 10am

Such a lovely stay. Beautiful comfortable rooms with lovely yukatas and a private bathtub overlooking Lake Kawaguchiko. You can book a private onsen or use the public ones (they were happy for my to use it despite tattoos after 10pm and before 8am). They provide a free shuttle to the station from 2pm to 11am which is very convenient. Breakfast, tea and dinner is served with unlimited cocktail/alcohol served with an early dinner. And the spread was great too. The staff are also amazingggg It’s a small splurge but I would recommend it

Stayed in May 2024