Facility is really old. Room is large enough. I brought two 28” suitcases and one cabin suitcase, suits well in the room. But the furniture in the room are really not well maintained. Drawer under coffee machine slides out gradually everytime after I push it in. At first I thought it a prank from my daughter. Sofa seems also has some ages. And when I need to call front desk, I found out one phone in the room does not work. From my point of view, some facility shall be refurbished.

Location is super. Directly on the Nankai Railway. 5min walking distance to Dotonbori, Nippon Bashi. Downstairs on the street, there are enormous choices of restaurants, shopping center and bars.

Stayed in May 2024

Nothing in particular although the breakfast room could be chaotic sometimes due to the big crowd.

we like the location, the convenience by train to and from the airport, the very friendly and helpful staff, the excellent breakfasts, and the comfort and cleanliness of the room.

Stayed in April 2024

It has one of the best locations on osaka. The metro network and train are directly below you

Stayed in April 2024

Shower room instead of bath tub for older folks. Upon check-in inform the guest to pay for extra services.

convenient, location and good food

Stayed in April 2024

Bar has an amazing view of Osaka below but provided short-pours :( and was expensive

Located just outside Namba station which made it very convenient for us to do our sight-seeing. Concierge services helped us with making reservations for Kobe Steak and a sushimi tasting restaurant. You're in the heart of Osaka and walkable to most things you'd want to see. Adjacent Sky 360 mall gives you access to supermarket and 7-11. Very handy for when you wanted to pick up things to bring back to the room.

Stayed in April 2024

Location. Very comfortable beds. Big rooms for Japan.

Stayed in April 2024

I think for the price of room, at least complimentary breakfast will have perfected the experience.

Perfect location for train/subway connection ! Well connected to dining spots within walking distance.

Stayed in April 2024

For me personally, I think it would have been great if the bar closed later than at 23:00. We were having a great time there, and it's a shame that we were forced to go to find drinks somewhere else below, when we were at such an amazing spot.

It was a great stay. For me personally, a highlight was going to the rooftop bar and chatting with Brent (sorry if I made a mistake writing the name, he was an U.S.A citizen from Las Vegas, ex-military-stationed at Okinawa). We had a great conversation and he shared very interesting insights about the Japanese culture.

Stayed in April 2024

The service from concierge

The location and the excellent service from Ms. Matsumoto, it just exceed my expectations.

Stayed in April 2024

Breakfast was awesome, they serve different varieties for breakfast everyday.

Stayed in March 2024

No breakfast even at that high price

Excellent location !

Stayed in April 2024

Nothing.

The location of the hotel is most accessible being right there in the Namba station and the Japanese buffet breakfast was also very good.

Stayed in March 2024

Didn't know you don't change sheets daily

Staff are very kind

Stayed in March 2024

We like it all

Great location very helpful staff

Stayed in April 2024

Didn't like the shower in the tub.

Great location to shopping and eating places.

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

The hotel is very conveniently located in Namba station. Our twin room was very comfortable and clean. We didn't eat at the restaurant however it looked very nice.

Stayed in April 2024

Noisy air con / heating system in the room.

Most convenient location.

Stayed in April 2024

Best buffet breakfast and location makes it easy to navigate Osaka.

Stayed in April 2024

Property was clean. Staff were friendly Location was great. Close to trains and dontonburi . The rooms are nice. Great view. We based ourselves here and took train to Kyoto daily. Only 30 min.

Stayed in April 2024

Feel a little bit itchy when lying on the bed.

Above Namba station. Middle of Osaka city. Staff at receptionist was great, Adhi explained everything to us. Breakfast was good and on 36th floor.

Stayed in April 2024

check in process is kind of slow, also breakfast area is kind of chaotic

location is great, near famous Dotonbori and has many other shopping nearby

Stayed in April 2024

It would have been nice to go to the signature restaurant without having to get the Prix Fixe menu. If that was available, it was not obvious to me when checking the menu.

Liked the view from our room and the bar. Location was perfect.I

Stayed in April 2024

Top notch service and very friendly and helpful staff! Location is superb - right at the center (and above!) of everything. We were traveling with a 6 year old kid, and had a very pleasant stay!

Stayed in April 2024