Heerassagala 20000 Kandy, 20000 Kandy, Sri Lanka
#109 of 216 hotels in Kandy
Guests' ChoiceBased on 434 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.3
Staff
8.7
Value for money
8.1
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Ceann
United KingdomPool side service
Amazing green views!
Stayed in April 2024
Reviewed: April 18, 2024
Gali
IsraelThe thing i didnt like was that the hotel and the room decor is dated and the room has an old smell to it.
The hotel is situated in an amazing location with breath taking view. The breakfast and dinner were great with plenty of option to choose from. The pool is amazing with staning view.
Stayed in April 2024
Reviewed: April 14, 2024
Lisa
United Arab EmiratesIt was a strange experience. We arrived and the many staff on reception seemed confused and took time to attend to us. We were given the room key, then when we got down to the room, someone came to the door and asked us to go back up to reception and pay for the stay as we hadn't paid (no-one asked us to when we checked in so we assumed we would pay at checkout). It seemed the staff were not clear on their own procedures. They were quite robotic and not the usual Sri Lankan happy personalities. Also there were many, many guests over 70 ish, this gave the hotel a very serious atmosphere, which might appeal to some people, just not us.
The view from the hotel is outstanding and the surroundings are beautiful.
Stayed in January 2024
Reviewed: April 14, 2024
Niraj
United KingdomSize of the room and toilet were quite small in comparison to other hotels.
Everything in the hotel was as expected. Though property is a little old, it's maintained quite well. View from the room was quite stunning.
Stayed in April 2024
Reviewed: April 7, 2024
Tehani
Hong KongFor the elderly, it would be a challenge to get to higher floors as there is no lift facility.
The hotel has a stunning view, overlooking the Kandy hills. The rooms were spacious and clean. The staff were lovely, excellent services, accommodating and professional. Good food and a variety of dishes to choose from.
Stayed in March 2024
Reviewed: April 6, 2024
Tamara
CanadaIt's a bit outside of town which meant we had to wait for TukTuk each time. Soundproofing between the rooms could be better.
The room was spacious and clean with a beautiful view. The food we had was always fresh and tasty. The pool was really nice, especially with the view over Kandy.
Stayed in March 2024
Reviewed: April 4, 2024
Jenny
United KingdomThe room was a little dated but still clean and spacious. We were placed in the wrong room when we arrived, which meant we had to pack up our belongings and move to another room on the second night, which was disruptive.
The hotel is set in a beautiful location with stunning views overlooking the hills. The facilities are well maintained with the pool in particular being a highlight of the hotel. The staff are friendly and accommodating, for example, providing a birthday cake for one of our party as it was his birthday. The breakfast buffet is extensive and there is a good a la carte menu as well.
Stayed in March 2024
Reviewed: April 4, 2024
Rajeev
United Arab EmiratesExcellent place to unwind. Very scenic..
Stayed in April 2024
Reviewed: April 2, 2024
Kevin
United KingdomThe price
The pool
Stayed in March 2024
Reviewed: April 1, 2024
Dayampathy
United KingdomNothing.
The amazing and imaginatively built Reception area and Superb mountain views. Staff were lovely, excellent service all round.
Stayed in March 2024
Reviewed: March 18, 2024
Golan
IsraelThe beautiful view, good food
Stayed in March 2024
Reviewed: March 13, 2024
Michelle
AustraliaThe downside of this hotel is that it's not in the heart of Kandy. It's situated on a hill and there's a long road to get up to it. We weren't aware of it when we booked, and to be honest because of the trek I was not fussed to be in the town, however if we were staying longer it would have been an issue to take a tuk tuk up and back every day.
Amaya Hills is a fantastic hotel. The staff were friendly and accommodating and even organised a take away breakfast for me at 6am because I was doing a trek.
Stayed in March 2024
Reviewed: March 5, 2024
Jennifer
United KingdomWe had a good 1-night stay but were slightly disappointed, only because the hotel was one of the most expensive we booked in Sri Lanka and not sure it was quite value for money. The bathroom was very small and dated. In the evening the restaurant felt a bit cafeteria-like, very brightly lit and busy, and the few tables on the terrace had been reserved, including by visiting guests (totally fair enough but if we'd known we'd have tried to reserve one ourselves) It was a Saturday night so expect it would be quieter on other nights. Overall a good stay 😌
The views were stunning over the city. Staff were very welcoming and hospitable. The buffet spread was impressive especially at breakfast! Room was very comfortable. Staff kindly arranged a tuk tuk into the centre for us. We were only there 1 night but managed to enjoy the pool for a couple hours, although you can't order drinks poolside.
Stayed in January 2024
Reviewed: February 25, 2024
Hiran
AustraliaThe Food was not good
The Location was superb .
Stayed in January 2024
Reviewed: January 27, 2024
Anesh
South AfricaBeautiful location
Stayed in December 2023
Reviewed: January 26, 2024
Michelle
United KingdomToo large and touristy
Clean and comfortable. Good view from room
Stayed in January 2024
Reviewed: January 16, 2024
Dammika
United Kingdomslightly dated. need some upgrades in terms of standards.
courteous and friendly staff.
Stayed in January 2024
Reviewed: January 13, 2024
Thushari
AustraliaBuffet dinner was not value for money. On the day there were mainly Indian food (8th January)and not at a standard palatable for us. we didn't think the buffet was value for money
beds were very comfortable
Stayed in January 2024
Reviewed: January 1, 2024
Julie
United KingdomThe drinks service both a breakfast and dinner - it was very slow
A nice setting, good rooms, a nice swimming pool.
Stayed in December 2023
Reviewed: December 27, 2023
Lutharsan
United KingdomThey ware slow when we ordered from the pool.
Views are great. Good breakfast.
Stayed in December 2023
Reviewed: December 23, 2023
M
IndiaView is gorgeous. The rates are on the higher side. Only the biew is super
Stayed in December 2023
Reviewed: December 21, 2023
Thavacilan
SingaporeNothing
Great place to stay
Stayed in December 2023
Reviewed: December 18, 2023
Kruti
IndiaThe bathroom had a pungent smell and the wash basin kept clogging up, we complained but to no avail
The property, food, staff were great
Stayed in December 2023
Reviewed: December 17, 2023
Rani
United KingdomSteam room wasn't available. Contrary to the listing also no sauna
Stayed in December 2023
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