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  5. Reviews of Grand Hotel Excelsior

Reviews of Grand Hotel Excelsior This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Great Siege Road, FRN 1810 Valletta, Malta

#28 of 34 hotels in Valletta

Guests' Choice

Review Score

Based on 1832 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 1 - 25

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Needs refurbishing in quite a lot of places, it's getting old. Breakfast staff not enough to handle the alound of guests and struggling to keep up

    Comfortable room, outdoor pool, tiny beach with access to the sea, some very friendly staff especially at the reception

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Only draw back was location. Although not far from city centre it did require walking up hill for some distance. Not easy when one has a medical condition. However, I believe there was a shuttle bus but this had to be booked in advance.

    All the staff where helpful and very friendly. Food in the hotel was very good with plenty of variety.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    Good location
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Unfortunately the airco in low season is turned off during the night. I woke up at 1am of the warmth… open the window.. mosquitos in.. and night gone with out sleep. Hotel gave me another room but it didn’t improve as it was an internal policy to turn airco out rather then a room problem.

    Good location Friendly employees

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Pool Area
    • Stayed 7 nights
    • Submitted from a mobile device

    Breakfasts were quite busy at times, still managable.

    Very friendly staff, clean rooms, perfect location near old town.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 5 nights
    • Submitted from a mobile device

    Location and the friendly staff

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    Great value! Would go again!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Partial Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    The jacuzzi was cold

    Gorgeous hotel and location

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    Enjoyed our stay.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Partial Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    Lobby bar was busy and reasonably priced, the wait staff were ok but the bar staff were hopeless. No sense of customer service we were left waiting for ages for our order, on one instance we were waiting 20 mins for our drinks to advise the wait staff that we gave up and left. The lady I spoke to understood as she had been trying to get the bar staff to work quicker. The hotel is looking tired, the bathrooms need attention and the balconies with the wrought iron in between give no privacy from the rooms on either side. Privacy screens would not hinder the view if installed. The hotel is situated at the bottom of the cliff so a lot of stairs or a steep hill to walk up to get into Valletta, ok for us but not conducive to elderly, for those who have mobility issues or even parents with prams. A regular shuttle bus for the less than 2 minute drive to the top of the hill would alleviate this.

    The location was close proximity to Valletta town. Located on the water, views were amazing. Breakfast was excellent and the staff were very efficient with the amount of people they served every day. Couldn't fault.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    Enjoyable stay.
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Partial Sea View
    • Stayed 8 nights
    • Submitted from a mobile device

    There wasn't anything i didn't like. There is a bit of sense that the hotel seen better times, and (this is my personal sense) is cutting corners a little bit. Some of the products used weren't best quality (instant nescafe in the rooms, no fresh juice at breakfast etc) and facilities in places seemed a bit run down. It isn't a spectacular and luxurious hotel but it is very nice.

    There are beautiful views from hotel over one of the harbours. Hotel's beach and pool area, are a great escape from often crowded Valetta. Room we had was specious, with comfortable bed and plenty of storage. Room service visited twice a day to tidy, and replenish water. Hotel's staff was very attentive and helpful. I ejoyed the variety of food at the breakfast buffet.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night

    The bathroom is dated needs upgrade, shower curtain in a five star hotel! Not given choice of bed requested, given two beds pushed together which were made up separate. Given another room with a good view but two separate beds again. Gave up.

    The location was good and staff helpful.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Toilet seat was loose on arrival. Cleaning staff should have informed maintenance.

    Room Service breakfast exceptional

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    Need to be updated

    Location, room size and facilities

    Stayed in March 2024

  • Reviewed: May 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    The private beach of the hotel was closed during my visit, so only the pool was available.

    Hotel is perfectly located nearby the historical center of Valetta, very nice view from the room.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Perfect hotel to relax in
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Partial Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing we didn’t like

    Very good breakfast with good selection location perfect

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Very convinient stay to walk through La Valetta and nice and calm rooms.
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 5 nights

    Breakfast was really not good, massive amount of food but very poor quality.

    Nice location and superb views. Good swimming pool (both indoor and outdoor).

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Partial Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel is a bit old, especially the toilet flushing bump is not operating well, have to wait a long time for another flush.

    Very good location with good view. Breakfast is good & in good value €16.5/day if buy 4 breakfast tickets)

    Stayed in April 2024

  • Reviewed: April 23, 2024

    7.0
    Nice hotel, well placed
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    Not enough variety of wine by the glass in the bar

    Good location, helpful staff, nice size of room, pool

    Stayed in February 2024

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Nothing really

    Great location, only a short walk to town centre. Great free parking Friendly staff Great pools Great breakfast

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Great service, Great location, Great facilities
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    It does feel a bit dated in places and could do with a freshen up

    Great location, good facilities, pool, spa etc..

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Wonderful location and extremely helpful Staff
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Partial Sea View
    • Stayed 4 nights

    The location of the Hotel couldn't be better, with the Bus Station just up the road plus you are with in a stones throw of the City Centre from the Bus Station. The Room was good with a Bath and Shower plus the views from our Balcony were beautiful, looking over the Harbour. The Room we had booked was a Room with a Partial Seaview and it was situated on Floor 7. The Breakfast was excellent with lots of different choices, from a Good Fry up to Cereals and Croissants.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    We enjoyed our stay but the steps going up to the city were more than we expected
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 13 nights
    • Submitted from a mobile device

    Breakfast was excellent & all staff were extremely helpful

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room with Garden View
    • Stayed 5 nights
    • Submitted from a mobile device

    Bug room, swimming pool

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Valletta 0
    • Leisure trip
    • Couple
    • Deluxe Double Room with Full Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    Lots and lots of brown furniture!!!!!!!

    Location brilliant ,good sea views, breakfast excellent plenty of choice , themed meals very good, staff helpful, found the actual hotel dated needs a bit of a revamp, but very handy for all of the sights in Valletta

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Very well looked after by fromt staff after I took ill. I cant thank them enough for looking after m
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Noisy tree cuttling from 7am. Cleaner arrived to clean room a 745am woke me up.

    Breakfast is excellent if not a little busy at the counters. Facilities are excellent.

    Stayed in March 2024

  • Reviewed: April 11, 2024

    9.0
    Excellent resort hotel
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Partial Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    Not applicable

    Excellent facilities, large breakfast buffet selection, courteous and very helpful staff, ideal location for Valletta and transport yet away from the crowds, great views across the harbour.

    Stayed in April 2024

Showing 1 - 25

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