Its a bit off the beaten track hence you would only use the hotel facilities. We used public transport to see the area and there is work going on nearby which affected our plans.

Had everything we needed. The room was comfy and well stocked. Food on offer was good. Breakfast was amazing. Theres a gym and pool too.

Stayed in April 2024

Road closures leading to the hotel and very poor signs to indicate where to go. Spent ages going a short distance. We could see the hotel but couldn't get to it

Staff very helpful. Hotel very clean. Breakfast was excellent.

Stayed in April 2024

Hotel lobby support was not around to ask questions.. Bike rentals offer 24 hour rentals but then if bike at property the app/system is programmed to END the trip.. when in fact we wanted it for 24 hours to be able to come and go.. we had to 'lock' the bike at the road and hand carry bike to hotel to fake out the app. Cost was extremely expensive for what it was..

Had free parking, Had on site bike rentals, Was close to Flower parade locations

Stayed in April 2024

Nothing

Good decision for car Traveller’s 🧳. Safe, good value for money, very simple decoration and service, same time personal is qualified and we had all what we needed and expected.

Stayed in April 2024

We wanted a coffee in the morning, but the only alternative is to buy a breakfast ,so that make a coffee much expensive ( you have sticks with coffee in the room,if you can drink the soluble coffee) Because of the road works, we are deviated by the GPS on the narrow road, it was so stressful to cross a van . The hotel made signal deviation but we didn't find them.

The hotel is so spacious, it has a large pool, the food in lunch was delicious, also the ginger tea and the fresh mint tea. Very tasty the free beverages in the lobby It was a very good idea to have a little food shop in the lobby but like all the hotels is so expensive. The shop market in vicinity is a good alternative.

Stayed in April 2024

Nothing

Breakfast was great, bath was great, room was fine for three people. Location next to tulip field was great.

Stayed in April 2024

Its a little bit out of the way, but we visited for the tulips so its perfectly located for tulip season

Lovely hotel with friendly helpful staff and great facilities. The bed was very comfortable and the bath in the room was greatly appreciated after lots of walking but there is also a shower for anyone who prefers that option.

Stayed in April 2024

Expensive breakfast selection, restaurant menu was quite short on options

We liked view from the room to tulips fields, comfy beds, quite nice spa area, welcome snacks were a pleasant surprise.

Stayed in April 2024

Quiet and peaceful place to stay Buffet breakfast and plenty of choices Not far from keukenhof

Stayed in April 2024

The facility is huge and despite the signs it was difficult to find my way to the room from the lobby. The room was perfectly clean but the staff forgot all towels. I had to order them though room service which was very reactive and brought an awful lot despite only asking for 1 of each as I was alone (I ended up with 3 to 4 of each size)

The location was great and allowed to go see some flower fields right by the hotel complex and on the road leading to it. The room was big and the bed was comfortable but I didn't get the chance to get a field view through the window. The staff was very helpful and lovely. The room service was very efficient even at night, and I got all my requests answered within minutes! All wellness facilities were free to use with my booking (swimming pool, spa, fitness room).

Stayed in April 2024

No heat control in the room but we could open the window. Bathroom a little short of shelf space. Only one tiny bin in the bathroom. None in the main room. Not a lot really.

Location was great for Keukenhof and the surrounding fields were wonderful, full of tulips. Free parking although the spaces were tight. There was always a space available though. Good sized room and good bathroom.

Stayed in April 2024

I thought the bowling alley could be updated. A limited number of balls with only the 10s having bigger finger holes so my son struggled with the tiny finger holes on the lighter balls. Also the breakfast was crazily expensive, over 21€ per person, so not worth it in any way with my daughter probably only wanting a couple of slices of toast. Food available in the lobby was very overpriced too, comparable to airport catering. Given the cost of the rooms it seemed excessive.

Nice location near tulip fields and plenty of facilities with table tennis, table football, air hockey, pool table, swimming pool, gym

Stayed in April 2024

The beds and pillows are like sleeping in a camping sleep bag, really uncomfortable. The building is visually tired (windows, air con system, bathrooms, etc), but still functional to some extent. The 4 star rating seemed a bit of a stretch…

Location is good, surrounded by tulip farms and woods in a small town. Restaurant is ok if you want to dine in the hotel (but portions are small and a bit overpriced). Parking in the hotel is handy.

Stayed in April 2024

A bit old. Breakfast was so so. Lots of people on a Sunday morning.

The hotel is next to tulip farm land. I enjoyed looking out from my room as well as taking a walk to see the flowers the next morning.

Stayed in April 2024

the bar was closed on a Saturday at about 9pm…

Stuff was amazing

Stayed in April 2024

Room noise insulation not nice. I could hear it very loudly when the upstairs room flushed. Any conversation of guests in the hallway and a very squaky hinge of some close room could also be heard. All this in the middle of the night.

Very nice location, close to Keukenhof, to the flower crops, and to the beach. Free parking area with covered option, and e-bike rental facilities. Nice swimming pool. Value for money.

Stayed in April 2024

The room was clean in general but the toilet wasn't flushing all the way. It wasn't flushing from the front. I think it was set like that to save water which is fine. But it wasn't very convenient. We didn't complain to the staff otherwise maybe they would have done something about it.

Location: Excellent. Tulip fields across the street from the hotel. Keukenhof is around 10km from the hotel. Staff: Polite and hospitable Room: had all basic amenities

Stayed in April 2024

The indoor pool was cold. And the hotel it’s kind of old, needs a fresh renovation.

Very good breakfast!!!!!

Stayed in March 2024

Sadly the roads were under construction so we had to go around it. But they cant help that :)

The comfyness of the beds, the staff was super friendly.

Stayed in March 2024

Facilities and pool was amazing

Stayed in February 2024

The hotel looks like it has been updated, and is pretty beautiful. However, I think the rooms need a bit of a make-over. Ours was quite old fashioned and had a fair bit of mold in the windows. It wasn't awful, and we spent a lot of time in the room, but it was the one thing we identified as needing a little improvement.

We really liked the entertainment facilities on site. This included a bouncy castle, lots of wooden games and a kids room. There was also bowling, pinball, table tennis and air hockey on site. The breakfast was also excellent and had a huge variety of foods available. My son was also given a kids box when he arrived, with snacks and an activity book.

Stayed in February 2024

Nothing

Service, restaurant, location far away from everything (I looked for a quiet place)

Stayed in January 2024

Superior Plus room is not available just when you want to book online, just if the hotline is calling the reception an they manage for you. Dinner options need more improvement, the waitress was not able to clarify what kind of soup do we eat, moreover we have ordered the same soup like previous day. Vegetarian and vegan options are poor, and side dish is only french fries.

So many things have happened with us, but just to leave some good remarks here: Superior Plus room is perfect, the normal superior is really small (mainly for more than 5 days), perfect view to the tulip fields. Beds are comfortable, room was clean. Breakfast options are really wide ranged, gm free, LM free and vegan options are available. Spa/Wellness: mainly sauna and relax area is well equipped and modern, clean. Fitness has most of all what you need for a proper day start. Helpful stuff, but I think due to New Years they were under pressure, might be more employees are needed for the high peak of the season.

Stayed in January 2024

The room wasn't so clean. First time it happened in few times we've been there. Lots of dust.

Great staff in the hotel as well as the restaurant Kids corner and bouncy castle were the cherry on the cake

Stayed in December 2023