Our bed, please replace it!! It was so hard and was making creaking noises with every inch of movement.

Amazing resort, staff so hospitable! Great pools, breakfast and restaurants. Shuttle vans service run very often.

Stayed in April 2024

To go anywhere you need to take a shuttle bus and there is no easily available map of the object. Breakfast is poor especially for a westerner. Everything is sweet. Sweet bread, sweet garlic aioli, sweet carbonara. I quite liked that there was quite a large variety to choose from and if you made an effort you could build up a breakfast that you could enjoy. Restaurant food was expensive and only ‘ok’ but it varied a lot depending on a day, some dishes that were great on the first day were horrible on a different day. Staff was super friendly and they try really hard to make you happy. For the price of 50$ for double room it’s a great stay. You can tell that the hotel is getting a bit old and some facilities were not available but overall you won’t be disappointed.

Clean spacious rooms. Air con, fridge etc. Lots of pools, private beach. Few restaurants but with very similar foods. Bars were great, variety of drinks. Friendly staff, v polite. Complimentary water.

Stayed in April 2024

It is 8 minutes tricycle ride to White Beach, but it is easily accessible

The private beach is beautiful. The staff are warm and sweet.Breakfast is very good. Rooms are large. Shuttle service is good.

Stayed in May 2024

Golf crs could have been better maintained. Dead grass is hard to hit off

Stayed in April 2024

I just don't like that they didn't give me the room that I booked.

I love my stay here and I think I will come back.

Stayed in April 2024

The bars and restaurants are close at 10pm and location is a bit far.

It’s own beach, quite and peaceful which good for families

Stayed in April 2024

No hot water. The faucet in the sink was very loose.

Beach, Pool, Restaurant.

Stayed in April 2024

How far it seemed from everywhere else. Like dmall, the beaches there and restaurants but at the same time liked how quiet our resort was and away from people who stayed outside of the resort.

How many options there was at the resort in terms of the pools, beach, dining options. Also, constant shuttle buses to and from main lobby to other areas of the resort.

Stayed in April 2024

Having to take shuttle buses to breakfast and reception due to the sheer size of the grounds.

Room size and quality of fixtures and fittings.

Stayed in April 2024

After a full day of travel, we found it really annoying to get to the front of the resort to then have to get on a resort shuttle to get all the way into the resort to check in. And then, after checking in to get another shuttle to get to our room. And then doing the same process to check out. Then, every day to get anywhere, we had to wait for a shuttle to pick us up. I honestly was so over it and wished we hadn't booked here for only staying a few days. If you are staying for a long time im sure it would be better It would be so much easier having reception by the front gate to easily check in and out. Our building was also quite outdated and didn't have any amenities close.

We liked that there were different pool options and that there was a private beach. We also really enjoyed the foam party

Stayed in April 2024

Breakfast arrangements need improving. Too many people and not enough room to obtain the food. The beach area was nice but needs more shade.

It was all good. Staff were great, breakfast was a little chaotic and could be improved. The shuttle service was on the whole good, but could be overwhelmed sometimes.

Stayed in April 2024

It's a little annoying having to get a shuttle bus every time you want to leave the hotel, but the shuttle service is well ran. Wi-fi is quite slow, but probably can't expect much better on an island.

Great staff, good rooms, good breakfast, and plenty to do on the resort. Price was very good. After staying in an AirBNB for the first part of our stay on the island, it was nice to enjoy the comforts of a hotel.

Stayed in April 2024

Great resort. Friendly and helpful staff

Stayed in April 2024

Breakfast could be improved.

Having a private beach during peak season is the reason why we stay here. Hotel staff are always friendly and accommodating.

Stayed in March 2024

Maintenance of facilities. Travel to & from Boracay Mall.

Private beach, shuttle within.

Stayed in March 2024

- the transportation inside the resort is absolutly Horrible: instead of golf cars, they use some vans packed with people (some came wet from beach or pool, while others were dressed for dinner, 10-14 people like sardines in that car) I hated it every time, unconfortable ride. And walking to main gate was not an option, because it is a very large property: we walked from main building to beach 15 min, from infinity pool to hotel around 20 min. A bit noisy at night and early morning since our room was on main building facing reception area

-Great location, facing the beach and wakling distance to Key Hole. You can enjoy sunrise. Only 5-7 min from Main gate to Station 1 by Tricycle/tuk tuk or to Puka Beach where you can see sunset. - large rooms, clean - one lobby for check in and another for check out, which makes it very fast - the food was ok for breakfast or a la carte, you have what to choose from - large gardens and golf field. -infinity pool with foam party overlooking the ocean - good value for money - they take good care of the resort facilities.

Stayed in February 2024

Staff at reception that tell you that everything is fine and it is not. I wanted to extend my stay and made another booking at the reception online and the receptionist did it for me and took photos of the confirmation and she confirmed that all is fine. When the final date arrived I went out and couldn't go back in my room. Went down to ask why and they told me that I had a day missing on the reservation (the reservation the staff at reception did it). Anyway I booked that day immediately and after it was confirmed they said that I have to go to another block. Obviously I didn't want since I paid for a superior room. Long story short they sent me to pack my things because that room was already booked (most probably it was my booking). I went down with all the baggage and things and I asked the lady where are you going to send us now? She told me one moment. And she talked to a guy that was in the reception. He made a phone call and told me that I can stay in the same room. So I don't know why I had to pack everything, hassle to get down, another hassle to get up again. Well this issue was a total mess which for sure if I go back I won't extend anymore with them.

Room was very nice. Cleaned everyday (although 1 day it wasn't cleaned good) A lot of pools were to go and a private beach. And also shuttle service was very good.

Stayed in April 2024

We had issues with the rooms when we first arrived. We were upgraded to new rooms but the number of beds were not complete and additional beds were not prepared in advance.

We were upgraded to a one-bedroom suite. Very spacious room. There’s always security outside tge villa and we’re able to go around the resort through roaming vans. The Ventana Pool foam party in the evening was our favorite last activity after going to the beach. Their private beach is very nice — clean and not crowded unlike the public beach in station 1 and 2.

Stayed in April 2024

I wish you could open swimming pools til midnight for those who wanted to spend an extra hour at the pool and your private beach til there was light. 6pm is still early, we can still enjoy the sea til the sun sets in.

Facilities of the hotel are well maintained and cleanliness is observed at all times. It is so nice that you have a private beach for those who wants to keep out of the crowd. Breakfast buffet is such a feast and taste good. Personnel are courteous and helpful. Special mention and thanks to Ms. Leth Catibog from your F&B department for making the simple birthday celebration of my kid special and memorable.

Stayed in April 2024

Waiting to transportatio.

Quite and nice people

Stayed in April 2024

N/a

So many amenities

Stayed in March 2024

I stayed in building nine and in my opinion it was way too noisy for a resort. From 8am to 10pm there was always something. The main source was definitely the pool with all the people and the permanent music. So just be careful in which building you stay in. Just let them know what you prefer and they make it happen.

It is very secluded. It is very lovely. It’s like a dream. The staff is super friendly.

Stayed in April 2024

None

The ambience and workers.

Stayed in March 2024

The lighting in the room was a bit dull and possibly need some bulb changes. The other bit that came as a surprise was when the net went down although it only took about 15 minutes, it would have been nice to have be told about it.

It started off indifferent however, once we checked in and got comfortable, I realised its actually a very nice place. Unfortunately I don't give 10s other than for location even if this place is a 10.

Stayed in April 2024