Ebusuut Cad. No:18 Eminonu, Fatih, 34112 Istanbul, Turkey
#251 of 2,439 hotels in Istanbul
Guests' ChoiceBased on 876 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.7
Facilities
9.0
Staff
9.4
Value for money
9.0
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 10, 2024
Gary
United States of AmericaLocation and staff. Breakfast was decent.
Stayed in May 2024
Reviewed: May 8, 2024
Gary
United KingdomGood location, helpful staff, Istanbul good for 3-4 trip.
Stayed in April 2024
Reviewed: May 6, 2024
Kim
NetherlandsThe family room was perfect for us and personnel is very nice and helpful. We also liked the location. Busy loacation but at night quiet in the rooms to sleep well. We loved the accomodation!
Stayed in May 2024
Reviewed: May 5, 2024
Andrzej
LuxembourgFirstly location. This is my second time in Istanbul and that time my hotel was in this general area but I thought at first better located. After my stay, I realised this location was perfect for me. And very close to the old Grand Bazar. Breakfast was amazingly good - I generally am not a breakfast eater but always pop down for a coffee and light bite when breakfast is included anyway. I was very pleasantly surprised by the selection and variety. And it's the first time I've ever seen a genuine full fresh honeycomb slab that you can cut a piece off. Staff were helpful, informative, friendly and efficient - couldn't be better.
Stayed in April 2024
Reviewed: May 5, 2024
Nedzad
Bosnia and HerzegovinaSmall rooms, average breakfast, view from hotel rooms into firestairs
Location of hotel and cleanliness
Stayed in May 2024
Reviewed: May 3, 2024
Shobith
GermanyThe only thing I would like to point out here is that there aren’t many vegetarian options for breakfast.
The property is amazing. It’s very centrally located and closer to all must see sites in Istanbul :)
Stayed in April 2024
Reviewed: April 29, 2024
Carol
AustraliaBreakfast was not that inspiring, though museli was provided.
Location better than the popular Sultanamet and very convenient for the T1 tram that I used a lot. Very professional and personable staff and the best hotel greeting I have ever had. Rooms, though on the small side, have good facilities eg hooks for clothes, space to put luggage. Onsite restaurant was very handy
Stayed in April 2024
Reviewed: April 28, 2024
Khattri
SwitzerlandGreat location - right in the middle of the old town. One could just walk to all the nearby places. Several shops and restaurants closeby. Very helpful and friendly staff.
Stayed in April 2024
Reviewed: April 27, 2024
Mohd
MalaysiaSmell from toilet. I think this smell from drain system. The king size bed is combine bed so in the middle not feel comfortable.
The location is great and very clean hotel. Staff is kind and helpful breatfast is good. The house keepong is good they clean room and change towel daily. They even provide 2 complimentary mineral water daily.
Stayed in April 2024
Reviewed: April 24, 2024
Egle
LithuaniaThe hotel's location is perfect for visiting all the main attractions just around the corner. The room was modern, spacious, very clean, and comfortable. A bonus was the nice breakfast and soundproof rooms. The staff was super welcoming and helpful, going the extra mile for your pleasant stay. Lots of cosy restaurants and shops are just around. Great experience!
Stayed in April 2024
Reviewed: April 22, 2024
Andrzej
LuxembourgMy friend has booked the same ton tour as me and got a much smaller room.
Location, staff, breakfast
Stayed in April 2024
Reviewed: April 20, 2024
Shiraz
United Arab EmiratesNothing to dislike
It is a very good hotel in a perfect location. We liked everything about the hotel including service, staff, cleanliness etc. staff are very professional and super helpful. They were nice enough to have checked in early based on our request.
Stayed in April 2024
Reviewed: April 19, 2024
Jiang
Canadabreakfast is ok, but not as good as what we saw on the pics.
great location to quickly access most of famous old city tour sites in walking distance. Noise level is low during the night. so, we had good rest.
Stayed in April 2024
Reviewed: April 16, 2024
Bozyigit
IrelandI liked everything
Every was amazing location is great staff are lovely
Stayed in April 2024
Reviewed: April 16, 2024
Aj
United KingdomStaff were friendly and informative. Location was amazing! Clean and comfortable.
Stayed in April 2024
Reviewed: April 12, 2024
Mateusz
PolandSmall bathroom
Friendy Staff, cleanness
Stayed in April 2024
Reviewed: April 8, 2024
Madalina
United KingdomWe had a very lovely staying at the Erboy Hotel. Everything was great and we enjoyed it a lot. EROL was very helpful and kind. Thank you
Stayed in March 2024
Reviewed: April 8, 2024
Igor
BrazilBathroom could be a bit bigger. The breakfast could be greatly improved. It’s definitely not good
Very good location in the old town (walking distance to several attractions like the blue mosque) and close to a tram station. Staff was super friendly!! The rooms were very good and had great comfort and space. Restaurant in the Hotel is very good!
Stayed in April 2024
Reviewed: April 8, 2024
Andrew
United KingdomCleaners started a little early. Shame the terrace on the 7th floor was closed.
The location especially is excellent, right near lots of restaurants and the tram service to the main attractions
Stayed in April 2024
Reviewed: April 8, 2024
Hf791
SwedenAll very nice.
I really think that the hotel is in one of the best locations of the main tourist attractions of the district. It was a very comfortable walking distance pretty much to most of them. We could easily walk over the Galata Bridge after the dinner on that side. My booking offers breakfast but we didn't come down for breakfast in the first 3 days (cuz I remembered previous reviews have pointed out that breakfast was very minimal...) however, we went there on Day 4, and it was GOOD! The hotel must have significantly improved the breakfast quality or some people are being extremely picky ...
Stayed in April 2024
Reviewed: April 6, 2024
Sergei
SwedenCould be more options of the warm meal and juice for the breakfast.
Outstanding hospitality! Very friendly staff at all services: the reception, the restaurant etc. Very clean. Comfortable rooms. Accessible for a wheelchair. Great location. Quiet during the night.
Stayed in April 2024
Reviewed: April 6, 2024
Richard
United KingdomNot much really, maybe a water cooler in reception so we can refill bottles and not use as much plastic to buy every day.
Great location and friendly welcome. Very clean and functioned very well for what we needed. So close to all the main sites and comfortable rooms and beds, Clean bathrooms
Stayed in April 2024
Reviewed: April 6, 2024
Sandra
United KingdomStaff are friendly, approachable and can’t do enough to help. Breakfast is varied and delicious. I would be very surprised if anybody could find nothing they liked. The hotel is minutes walk from main attractions.
Stayed in April 2024
Reviewed: March 31, 2024
Zuzana
SlovakiaVery nice and helpful staff. Pleasant and modern lobby area. Family connection room for 5 people was spacious, clean and quiet. Bottles of water delivered to room everyday. Breakfast - not a great choice, but everything was tasty. Do not hesitate to book.
Stayed in March 2024
Duszniki Zdrój, Poland
Pai, Thailand
Southaven, USA
Altea, Spain
Santiago, Chile
Lisbon, Portugal
Yufu, Japan
Sveti Lovreč Pazenatički, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content