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  5. Reviews of Grand Star Hotel Bosphorus & Spa

Reviews of Grand Star Hotel Bosphorus & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Siraselviler Cad. No:45 Taksim, Beyoglu, 34437 Istanbul, Turkey

#2048 of 2,412 hotels in Istanbul

Guests' Choice

Review Score

Based on 104 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    8.7

  • Facilities

    6.8

  • Staff

    7.5

  • Value for money

    7.2

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Food is not good

    Stayed in April 2024

  • Reviewed: April 3, 2024

    6.0
    It wasn't a very good choice οκ
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the negatives are that we booked it through booking and chose to pay cash. when we arrived at the hotel luckily we were served quickly although we knew that check-in is at 14:00. but when we went to pay the person in charge told us that he didn't have change to give us and he kept it. the room was relatively good. quite clean. the beds were good a bit uncomfortable and hard. it had a view of the open air of course. the big problem is that there were only two outlets to charge our mobiles one of which was not working.for breakfast we went down at 8:45. but it was very bad, the buffet was almost empty.

    we chose this particular hotel to stay in istanbul. the positives are that it is close to the center within 5 minutes from the metro station and the center of Taksim. there you can find many nice shops for food and coffee. The room was clean and comfortable. We had warm water.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Liten Kakerlache på frykost bord

    Facility .near of all

    Stayed in March 2024

  • Reviewed: February 18, 2024

    8.0
    relaxation trip
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    poor breakfast the same every day and sometimes nuisance neighbors

    perfect staff beautiful location amazing see view

    Stayed in February 2024

  • Reviewed: February 10, 2024

    8.0
    Good value for money
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing actually for this rate things where just fine

    Good location decent staff room was clean and bed is comfortable breakfast was okay

    Stayed in December 2023

  • Reviewed: January 1, 2024

    6.0
    Great location, average hotel
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    We booked 3 beds for 5 nights, we got 1 med bed with 1 small bed all 5 nights. Also, we had to change our room 3 times! The breakfast wasn't that good

    Zaki was a big help, location was superb

    Stayed in January 2024

  • Reviewed: November 22, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Lobby

    Stayed in November 2023

  • Reviewed: November 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Connection Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    poor breakfast

    Stayed in November 2023

  • Reviewed: November 7, 2023

    6.0
    Was alright place was clean and facilities were good just they need to work on the breakfast as Iam very disappointed wi
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The thing that Iam very upset about is the breakfast!! There wasn’t that much of options in the breakfast and it was just some cereal and boiled eggs and some other stuff but there was no cooked eggs for example omelet or any beans or even fruits to offer at the breakfast which was very upsetting to me because breakfast costed me approximately around 40$ for 2 guests and it’s not what I expected from this hotel and I’m very disappointed in the breakfast compared to other hotels in the area the breakfast is lacking many things and it needs the management attention immediately. Also to add there was no napkins on the table to clean ur hands or anything if needed !!!

    Everything about the property was good and it was very clean and the service was okay and the location is also very good

    Stayed in November 2023

  • Reviewed: November 5, 2023

    6.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Although I deal with this hotel since 2013, I choose it every time I visit Istanbul, but this time I found it less satisfying. We had cockroach in the bathroom, also Breakfast options very very limited and cold.

    Staff are very kind, they are ready to help with anything quickly, location very near to Taksim square, and Busphorus view is amazing

    Stayed in November 2023

  • Reviewed: October 10, 2023

    8.0
    Great location, easy walks to lots of transportation options and eateries. Great views from my room of the Bosporus.
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    For the price you can’t complain, it is what it is.

    Front desk was great, Meysam Hawrahi was very helpful and accommodating getting me into the hotel smoothly and efficiently, I have nothing but praise for his efforts after a long flight.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Sea View with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Location! View from the balcony

    Stayed in October 2023

  • Reviewed: September 25, 2023

    8.0
    Love Istanbul & Besiktas área in particular.
    • Leisure trip
    • Couple
    • Superior Sea View with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was below our expectation and only used once of of four opportunities as a consequence.

    Great view from the room, comfortable bed & nice bathroom with large shower.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The A c was not that good thus is second tine I used the hotel with sane problem. Breakfast fair for the money you paid

    Location cental 3 minutes walk to iskkal Road everything around you

    Stayed in September 2023

  • Reviewed: April 16, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Cleaning is not good Service is very bad

    Nothing

    Stayed in April 2024

  • Reviewed: April 14, 2024

    5.0
    Good location room is very small for two
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Very small rooms although I upgraded my room to superior. Breakfast was very bad

    Location

    Stayed in April 2024

  • Reviewed: April 3, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The management is taking care now much better of customer satisfaction and that makes the stay much better.

    Stayed in January 2024

  • Reviewed: April 2, 2024

    1.0
    not to go again to this hotel
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night

    airconditioner could have been working, hot water could have been available, the payment recieving person could have handed over the extra cash, the reception person/ payment receiving person could have been more considerate to the problems stated above.

    nothing -- only thing is that I came alive and did not suffer any health issues.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Istanbul is the best city ever
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing actually

    Since 10 years I’m a regular guest in this hotel The location is amazing better than Marriott and the 5 stars hotel in that area I will never choose different hotel

    Stayed in March 2024

  • Reviewed: March 10, 2024

    1.0
    Not good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed not comfortable, toilet also not good and all rime we heard toilet sound from cabinet from rooms upstairs and beside us, neighbor voices all time is high and w can’t sleep at all

    Location

    Stayed in March 2024

  • Reviewed: March 9, 2024

    1.0
    VEERRRRYYY BAAAADDDD
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Don’t stay in this hotel its very very bad hotel the staff and the rooms , the rooms is very tiny and the stuff is very aggressive the manger of the hotel is aggressive and the front desk they refused to let our friend to visit us with out pay 30 dollars , and we only been late for 1:30 hours they shot to us and entered the room when i was changing my clothes to kick us out of the hotel all of this and they will not offer you any thing water or tea or room service or any thing !!!!

    No thing is good its a catastroph

    Stayed in March 2024

  • Reviewed: February 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Every thing was fine

    Stayed in December 2023

  • Reviewed: February 6, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No

    Stayed in February 2024

  • Reviewed: January 11, 2024

    1.0
    Now really bad
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing ! They cheat us

    Really bad now

    Stayed in January 2024

Showing 1 - 25

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