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  5. Reviews of Holiday Inn Istanbul City, an IHG Hotel

Reviews of Holiday Inn Istanbul City, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Turgut Ozal Cad. Millet Cad. No: 189, Fatih, 34280 Istanbul, Turkey

#1906 of 2,412 hotels in Istanbul

Guests' Choice

Review Score

Based on 563 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    8.2

  • Facilities

    7.3

  • Staff

    7.5

  • Value for money

    7.1

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    No comment

    Very friendly and helpful staff.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    Wow, all good, reasonable and enjoyed
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Noise, disturbance from outside may be very close to public road.

    Tram stoppage just opposite. They also have us travel card , we uploaded and travelled all through tram except airport transfers. In the same track all the tourist points , Indian restaurants were available. 3 night stay sufficient for Istanbul

    Stayed in February 2024

  • Reviewed: January 11, 2024

    8.0
    Very nice short stay
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No smoking room but smells like one

    Nice location and close to tram station

    Stayed in December 2023

  • Reviewed: January 11, 2024

    7.0
    Good
    • Business trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 1 night

    this time was a bit too busy, we had a business meeting in the Delta meeting room, the guests were just too loud, but it's not about the hotel of course, just a bad coincidence. overall, everything was ok

    location

    Stayed in January 2024

  • Reviewed: January 8, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The wall between the rooms is thin so you could hear the sounds from next room, the texture of beds and pillows is very bad with noisy sounds when you make movement in it, the stand of TV was little oblique and not straight so uou should tilled your head to watch tv.

    Good location infront it tram station, if you like walk the center is not far away. Good cooperation staff.

    Stayed in January 2024

  • Reviewed: December 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room service is not that good..

    Stayed in December 2023

  • Reviewed: December 22, 2023

    8.0
    A good one
    • Business trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Staffs are very helpful. Tq

    Stayed in December 2023

  • Reviewed: December 19, 2023

    8.0
    Satisfied
    • Leisure trip
    • Solo traveler
    • Double Room - Smoking
    • Stayed 1 night

    drilling and some work was performed during afternoon

    location beyond excellent

    Stayed in December 2023

  • Reviewed: November 19, 2023

    6.0
    Good hotel if you are lucky to get a good room!
    • Leisure trip
    • Solo traveler
    • Double Room - Non-Smoking
    • Stayed 5 nights

    - I mentioned that I needed a quiet room, but what I got first was a room on the street and it was noisy, so I complained and I got a room on the poolside which is supposed to be quiet, but guess what, it was a connected room and I was bitterly hearing what is happening on the other room even the night activities and some times the fight between a man and his wife, which was super annoying and I did not complain because I do not want to spend my holiday changing the rooms. - I got some water and some nuts which were outside the bar and I thought they were free to be surprised I have been charged a lot for them :) so be careful.

    - The location is so great and handy on the main street close to the tram. - The room is so big and comfortable and has good facilities. - The staff are nice.

    Stayed in September 2023

  • Reviewed: November 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The guests were a nightmare and very poorly controlled and managed, a bit crowded and messy, especially around the pool after midnight, we were offered to stay at the premises waiting for an airport cab, yet they opened sprinkles on us at dawn to push us out!!!! It was unacceptable since we offered to pay to stay for a few hours but they said no need! Won't affect my room review and my overall experience, P.S. Two bottles of water 330ml each were 100 tl 😅 at the bar

    Its nice location, nice facilities, nice reception, good overall experience apart from the last minutes.

    Stayed in August 2023

  • Reviewed: October 30, 2023

    8.0
    Would recommend someone and would like to revist
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights

    Breakfast and less English speaking staff.

    it went well but breakfast should have more options and more vegan rest it was good

    Stayed in October 2023

  • Reviewed: October 24, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The prices of the food and drink were very high.

    Facilities were very good and location was also good.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 5 nights

    Just disappointed that we had to pay for mineral water! I've traveled so much all my life to many countries and have stayed at various hotels, yet this was the first time I had to pay for water! All other hotels provided bottled water as compliments, which got refilled/replaced on a daily basis.

    Great location, with tram station just across the street as well as easy access to bus stops, a nice big park just around the corner to run/walk in the morning. Clean room, clean bathroom, and comfortable bed.

    Stayed in September 2023

  • Reviewed: October 16, 2023

    6.0
    Good location but nit value for money
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No complimentry water in the room even low grade hotels offer it Jacuzzi was faulty stream and shower rooms were filthy and smelly

    Ut is in good location

    Stayed in October 2023

  • Reviewed: October 5, 2023

    6.0
    Did not meet my expectations
    • Business trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom, location and breakfast

    The room but not the bathroom

    Stayed in October 2023

  • Reviewed: October 4, 2023

    6.0
    Staff is very pleasant
    • Leisure trip
    • Solo traveler
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The gym was closed, swimming pool also, restaurant meals didn’t match the recipes in the menu

    fitness area

    Stayed in October 2023

  • Reviewed: August 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 6 nights

    The wife sometimes got interrupted. the attitude of 1 or two of the staff, but the majority of the staff were cooperative and professional, and kind. and I didn't like mainly the rules of holiday inn to keep alcohol drinks in the minibar of every room, and the guest has no choice to ask to remove it from his room!!!

    The location was excellent, the room was comfortable with moderate size, the beds were very comfortable, the bathroom good, I didn't try the breakfast, the service and menu at the lobby very good.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    7.0
    It was good and satisfying yet not perfect
    • Leisure trip
    • Family with young children
    • Double Room - Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    Small rooms, relatively costly , away from centre , laundry

    Clean, customer service, swimming pool

    Stayed in July 2023

  • Reviewed: July 15, 2023

    8.0
    nice hotel and location
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 3 nights

    bedroom size and bed comfort

    location is good but rooms are very small and bed is not comfortable as well other wise the facilities and staff is good

    Stayed in July 2023

  • Reviewed: June 26, 2023

    6.0
    Great place to stay
    • Business trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 4 nights

    The pool is always cold!

    We travel through Istanbul and this hotel is always the one we choose.

    Stayed in June 2023

  • Reviewed: June 16, 2023

    6.0
    everything was good. food quality was not good.
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    food was below average.

    nice views. well built.

    Stayed in May 2023

  • Reviewed: June 12, 2023

    8.0
    Recent family trip
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Not very responsive. Swimming pool closed

    Location was amazing.

    Stayed in May 2023

  • Reviewed: May 17, 2023

    6.0
    good stay in an average property with a good stuff
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    the room was so small and the bathroom was not prepared enough because of the plumbing and we can here a lot of noise even if we close the window the last thing room serves wasn’t good and you should serve water every day without asking

    the location ,housekeeping and the reception were amazing specially Ail is a good person and his Arabic is wonderful and it was very helpful with us

    Stayed in May 2023

  • Reviewed: May 6, 2023

    6.0
    Pleasant
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Airconditioning is stopped in all rooms and you have to open the windows and get the street noise

    good location

    Stayed in May 2023

Showing 1 - 25

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