Quite loud (next to street, thin windows), a Lot of light comes in at night.

Very clean, nice shower, friendly stuff, close to convention Center and City (Garden/CBD/arts)

Stayed in March 2024

My main priority when booking was 24 hr front desk - travelling alone from UK. Mistakenly, I assumed that this meant a receptionist on site at all times. This is not the case. There was a telephone number that you could call at any time - but travelling from UK, using my phone to make calls was problematic.

Room was nice. Clean. Everything worked. Communal areas were very nice. Access to tea and coffee at all times.

Stayed in March 2024

The hallway light was able to shine right through the window above the door allowing a good amount of light in while trying to sleep. Also adding a security charge of over $200 after the room was booked months in advance.

The room was very quiet and the ac unit worked well to keep the room comfortable.

Stayed in February 2024

inside quality of the air, could have used a plug in to help with the old wood smell that is all over New Orleans

comfort, and quality of the room and entire facility

Stayed in November 2023

The toilet didn't flush when we got there but was quickly resolved so no issues.

It was a beautiful building located right on the streetcar line, which was only a ten minute ride into the quarter. Very nice area with bars and restaurants within walking distance. We never felt unsafe walking late at night, so that's always a plus.

Stayed in October 2023

Coffee was not good.

Room was very clean and charming.

Stayed in October 2023

Remote batteries were dead, the floor was dirty. My wife's feet were almost black after walking around after a shower.

The bed, the pillows, the look of the hotel. Jasmine was amazing.

Stayed in September 2023

Beautiful place with historic charm and character. Safe and walkable area

Stayed in September 2023

no check in agent. A pleasant but anonymous, convenient hotel,

Room. however i was first assigned a smoking room!

Stayed in May 2023

I would have liked for there to be hot coffee, I am not a fan of the small brewing in the room style.

Location was good, staff was friendly, room was clean. Parking on the street was not overly difficult and we didn't have to pay for parking.

Stayed in April 2023

The raise in price for Mardi Gras

Clean rooms Friendly staff

Stayed in February 2023

The room was much smaller than the average hotel room with the bed occupying the majority of floor space. There were only a couple of maintenance issues. One night we came back and there was a large puddle of water on the floor. We had to take our towels to clean it up. The main light switch next to the door was also leaking water and the wall surrounding it was soft and wet.. the staff were informed and stated they would take care of it..

The staff was very friendly. And the Room comfortable. The location was terrific.

Stayed in February 2023

The signage could be improved. I went to the wrong door when I first arrived. Some guests on the stoop directed me to the right door.

The room was beautifully decorated. The location was on the street car line. This made it convenient without having to drive everywhere.

Stayed in December 2022

The first room was very noisy as we were on the roadside and people had to walk past our room all night.

The staff were helpful for certain issues with changing the rooms at a request and checking out/looking after bags.

Stayed in May 2024

Needed in room icebox an microwave. Need heat in room.it was cool

It was ok

Stayed in March 2024

The electronic key is very unstable. It takes sometimes too long to connect to the hotels internet, so it takes long time to connect to the key. Many times we had to wait very long to be able to access the room. The toilet was not flushing properly and it became very disgusting for our five day stay. It was not possible to fix it. I would have expected to get at least an extra cleaning.

Diane is a sweetheart!

Stayed in February 2024

One of the lamps near the heat didn’t work. The toilet backed up for no reason. I got to the hotel after midnight. Housekeeping came around at 11 to ask me to depart. I had received a text that check out was 12 noon not 11. And you would think being I arrived so late they would be more courteous anyway.

I liked the technology and digital locks.

Stayed in March 2024

I have yet to receive the return of my deposit and it has been over a month since I left.

The location was very central and easy to get to key locations from by foot.

Stayed in February 2024

On my arrival, I was advised that I should have been notified before my arrival, that because it was Mardi Gras they needed to take a $200 security deposit from my credit card, but they could see I hadn’t received it. A security deposit to me means a refundable payment in case of any damage so I didn’t t question it and paid. I was advised after my stay that it was actually non-refundable and was a fee due to higher demand during Mardi Gras and their location. They refused to refund me. I was misled and having disputed it, lied to as they claimed that I’d had the message before my arrival even though they acknowledged when I checked in that I hadn’t. I sent a screen shot of the messages exchange we’d had before and during my stay as proof I’d not received it. They supplied no evidence of any message that I supposedly received. The term of ‘Security deposit’ was a clear ploy to mislead as it’s obviously a surcharge, and this despite me already having paid nearly double the rate they charge for the same length of stay when it isn’t Mardi Gras. They also charged me for housekeeping . The only housekeeping visit I had was as I checked out to clean for the next arrivals. Having disputed the security deposit with Booking.com and given them all the evidence of the lies and misleading language, the Inn still refused to acknowledge they were in the wrong and refund me. Booking.com have now credited the amount to me so I’m grateful for that at least. I very rarely lead a negative review, but I want others not to fall foul of the greed and lies that I was.

Location was good

Stayed in February 2024

Have coffee in your room. The bed and pillows were very uncomfortable. Toilet was very low to the floor.

room location was fine. We had no breakfast. We had coffee. We had to go down the hall for that.

Stayed in February 2024

I wish there was breakfast, even if it was just coffee already made and serve yourself fruit/granola/etc. It can be a bit noisy - to be expected in an old repurposed home imo. Don't stay here if you need lots of quiet to sleep. For me it wasn't an issue but I think it's fair to note.

Great value for the price. My room was little but cute and my bathroom was nice! There was a little courtyard we could relax in. The trolley stops right out front and there are a couple places you can walk to from the hotel for food or a drink.

Stayed in February 2024

see above

The location was great, for our needs.......Enough food choices near.... those we tried were excellent. Trolley right out front.....The only staff we ever saw was the lady who checked us in and she was very friendly and helpful. Never saw.....and did not get "daily" room care as mentioned in the amenities section. Rooms, generally quite small........comfy bed.....but that's not all one expects at this price range....Refrig. in room broken.........no room phones (as mentioned in amenities list)....Generally room was fairly clean (did find a small clump of hair in shower stall tho, after check-in(..not too great to find.rather late check-in times ...4 p.m. Tho, we were able to leave our luggage there upon our 11:30 a.m. flight. No space in room for any seating, other than on the bed......Luckily, the weather was nice, so we could use the patio to gather. My room was on 1st floor, right across from the 'desk area' and near the 'supply' space and therefore, quite noisy as people came and went. I know this seems very negative...........but, for the room rate (and why is there a room cleaning fee?) it was not worth a return stay from myself and the other 2 folks in our party. Best part..the lady who checked us in (sorry, I forgot her name) was very helpful....

Stayed in February 2024

I stayed during a cold snap. The room was very cold indeed. The heating could not keep up. The hall lights are on and leak into the room. Room cleaning costs extra. Most of the time there is no staff at the hotel.

Very cosy bed, free coffee. Any issues I had were very efficiently addressed.

Stayed in January 2024

Front entrance should remain locked and porch lights should be on at night. But the place is beautiful! I will be returning very soon!

I love The hotel and the location! Great restaurants within walking distance and a pizza restaurant right next door, the pizza was delicious! The staff responded quickly to any concerns and they work fast! I never verbally spoke to anyone. Everything was through text. However they got the job done! I have already recommended this place to five people.

Stayed in January 2024