555 West Ash Street, Downtown San Diego, San Diego, CA 92101, United States of America
#72 of 237 hotels in San Diego
Guests' ChoiceBased on 765 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.3
Facilities
8.3
Staff
9.0
Value for money
8.2
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Arlyn
CanadaBring back the hot breakfast
Very good location
Stayed in April 2024
Reviewed: April 23, 2024
Adem
CanadaTo go breakfast given every morning to guests. Staff were very friendly and helpful. Location is great. Near a trolley station and multiple bus stops. You just cross the street to get into Little Italy. You can go down to the bay in under five minutes.
Stayed in April 2024
Reviewed: April 23, 2024
Ann
United States of AmericaPaying for to park car in the hotel.
The question if paid extra for service. It was not service it to park the car in the parking garage that was the extra charge.
Stayed in March 2024
Reviewed: April 20, 2024
Pamela
United States of AmericaHelpful and caring staff. Location of the hotel.
Stayed in March 2024
Reviewed: April 19, 2024
Dave
CanadaPerhaps an airport shuttle to the hotel may have been nice. I really have no complaints.
Close to all amenities. Little Italy and the Harbor walkway were close. Also it was not a far walk to the Gaslamp area. I would definitely want to stay there again on my next trip to San Diego. Front desk staff was very kind and helpful.
Stayed in March 2024
Reviewed: April 10, 2024
Kathryn
United States of AmericaConvenient
Stayed in April 2024
Reviewed: April 4, 2024
Ron&
CanadaClose to little Italy
Close to the cruise ship
Stayed in February 2024
Reviewed: March 25, 2024
Deborah
CanadaVery helpful & accommodating staff.
Stayed in March 2024
Reviewed: March 15, 2024
Patricia
United States of AmericaAll was good
Had to check out later than 11am due to transportation issue and they accommodated us at no extra charge
Stayed in March 2024
Reviewed: March 7, 2024
Kim
CanadaThe breakfast was better than I thought it would be. The location was much better than I thought it would be. The noise was not that bad!
Stayed in March 2024
Reviewed: March 5, 2024
Crystal
United States of AmericaBeing charged extra
Everything went well just hated being charged for extra guests when my room sleeps 4
Stayed in March 2024
Reviewed: February 27, 2024
Peter
NetherlandsThe system with bags for the breakfast, it looked at first glance reasonable, but appeared rather poor in quality.
The beds were of good quality.
Stayed in February 2024
Reviewed: February 23, 2024
Patricia
United KingdomIt was a bit noisy the first night from outside. The nearby train sounded its alarm but I think this was a temporary situation and may no longer be the case.
All good - pleasant service, comfortable room and bed. Nice view of the Star of India ship. Breakfast take-out bags were well stocked.
Stayed in January 2024
Reviewed: February 23, 2024
Richard
United KingdomOnly a simple bagged breakfast, still quite expensive given relatively limited facilites
Good location, friendly staff, clean
Stayed in February 2024
Reviewed: February 13, 2024
Alex
United States of AmericaShower didn't produce hot water..barley warm. Toilet flushing was real minimal & took a while.
Location of the hotel & comfortable bed with microwave & mini fridge in the room.
Stayed in February 2024
Reviewed: February 5, 2024
Ricardo
BrazilThey need to improve soundproof in the bedrooms, also the balcony lock was a piece o metal that wasn't actually locking the balcony door, so a small kid could potentially go there if nobody was watching and open, a huge huge security concern. The parking is very expensive for so many parking spots. They should give it free if you stay more than X days.
Very nice hotel, polite staff, the grab and go breakfast is good enough, comfy beds, the location is great.
Stayed in February 2024
Reviewed: January 30, 2024
James
United States of America...Spa smelled and looked like it need cleaning both days... Halls smelled musty... Maybe due to massive historic rain days before... Late and Early Loud Trains... Pool could have been warmer...
Close to Music Box.... Bay View... Little Italy... Pool Open 7 - 11... No TV Glitches No Direct TV that is... Close Ice Machine... At least not bad Bag to Go Breakfast... Music Box had good show with good food and VIP service better than expected...
Stayed in January 2024
Reviewed: January 27, 2024
Cathy
United States of AmericaThe room wasn't serviced on the 3rd day as communicated and the lobby coffee machine was constantly broken. Paying $22 a day for parking was a bit much.
The staff was friendly and the complementary breakfast was nice. Vending machines were available.
Stayed in December 2023
Reviewed: January 20, 2024
Evelyn
MalaysiaNone
Great Location.
Stayed in December 2023
Reviewed: January 8, 2024
Brian
CanadaNot supplying tea bags and fresh milk and having to use those pods was disgusting. They may be ok for coffee drinker but definitely not for tea drinker. Thankfully there was a Starbucks across the street.
Check-in and Check-out using gift cards was seamless
Stayed in December 2023
Reviewed: January 1, 2024
Amelia
United KingdomTook two payments for room - one with security deposit and still not refunded into my account. Poor service.
Room comfortable and good view of bay. Close to Little Italy and bayside activities. Cheap parking for car.
Stayed in December 2023
Reviewed: January 1, 2024
Irene
CanadaConstruction
Close to Little Italy and Cruise Ship boarding
Stayed in December 2023
Reviewed: December 28, 2023
Karen
MexicoThere was a coffe machine that didn´t work must of the days, and the rate of the parking lot, you are already paying your reservation
The Location was great, and the staff was very gentle.
Stayed in December 2023
Reviewed: December 2, 2023
Lucie
CanadaStaff need to be more informed about local transportation
Easy access to San Diego main areas. Nice to have good coffee in lobby & brown bag breakfast. Nice staff
Stayed in November 2023
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