500 Commonwealth Avenue, Fenway Kenmore, Boston, MA 02215, United States of America
#17 of 92 hotels in Boston
Guests' ChoiceBased on 1100 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
8.8
Staff
9.2
Value for money
7.8
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Colin
United States of AmericaThe gentleman that helped me with our bags went above and beyond during our stay. Unfortunately I forget his name, but he was very helpful and genuine.
Stayed in April 2024
Reviewed: April 18, 2024
Heather
United States of AmericaPrice is expensive but for the area was competitive. Of course everyone would always like it to be cheaper!
Staff was very welcoming, we felt safe coming back to the hotel late at night and had no trouble with the valet!
Stayed in March 2024
Reviewed: April 18, 2024
Darlene
United States of AmericaI can’t change the trends of society but the cost of accommodations is getting ridiculous. Unaffordable for middle class normal people. Everyone from Airbnbs to chain hotels …. Gouging people for the simple necessity of laying your head on a pillow. Fancy bathroom hardware … so much so we had to call to ask how to turn on the water to the bathtub. And never could get cold water. Appropriate for Boston as we felt like boiled lobster by the end of that experience!
Location. Very close to public transport and within walking distance to shops and restaurants …and Fenway Park if you like the Red Sox.
Stayed in April 2024
Reviewed: April 17, 2024
Natashanb
HungaryWifi is not the best when hotel is full.
Excellent location and super nice staff. The rooms are huge and comfortable. Walking distance to everything and next to the T
Stayed in April 2024
Reviewed: April 15, 2024
Matthew
United States of AmericaValet parking is required and they charged $70 a night! I messaged on the app before asking about parking and they didn't let me know about this cost. :/
Nice clean and classy hotel! Quick service and prompt. :)
Stayed in April 2024
Reviewed: April 14, 2024
Brian
United States of AmericaNothing!
The staff treated us like VIPs! Very attentive, polite, professional, but also downright friendly and helpful beyond expectations.
Stayed in April 2024
Reviewed: April 13, 2024
Jhan
PhilippinesNothing
It was very clean, so nice, and the staff are very helpful. It’s near the transport system too.
Stayed in April 2024
Reviewed: April 12, 2024
Lockey
United States of AmericaEverything was great.
Everything was great. The staff were very friendly and the property was well kept.
Stayed in April 2024
Reviewed: April 7, 2024
Karissa
United States of AmericaThe staff at the hotel was incredible. We were there for my boyfriend’s 30th birthday and they set up a sweet display for him that was very thoughtful.
Stayed in March 2024
Reviewed: April 6, 2024
Makfin
IrelandThere was nothing to complain about - except that the bathtub could have been more comfortable
The room was comfortable and the staff were exceptionally friendly and helpful
Stayed in April 2024
Reviewed: April 4, 2024
Elena
United States of AmericaJeff, the front door guy was the best!! He made the experience even better! So helpful, greeted us with a warm smile every day, gave great recommendations, and all of the staff was warm and friendly! Can't wait to return to this hotel!
Stayed in April 2024
Reviewed: March 23, 2024
Josh
United States of AmericaParking
Everything but parking
Stayed in March 2024
Reviewed: March 20, 2024
Lola
United States of AmericaNo breakfast
Close to schools , sushi restaurant
Stayed in March 2024
Reviewed: March 4, 2024
Kristin
United States of AmericaClean, friendly
Stayed in February 2024
Reviewed: March 3, 2024
Gal
IsraelBreakfast is served only through room service and room service is limited in hours. Gym very small and basic.
Friendly staff, large clean room
Stayed in February 2024
Reviewed: March 1, 2024
Cindy
United States of AmericaThe staff was very friendly & helpful!! The rooms were very large & clean.
Stayed in February 2024
Reviewed: February 29, 2024
Kimberly
United States of AmericaEvery time we came in the door, the kids from the valet parking helped us. However, it was the older, head doorman who took the tips but appeared too busy talking every time we entered to offer help. We didn’t care for that dynamic.
We had a Junior suite which was great for two people who had to work from the room. As the extra area faced the street, night noise was at minimum and our sleep was fantastic! Very clean and spacious.
Stayed in February 2024
Reviewed: February 29, 2024
Ilia
United States of AmericaThe only "con" is the arrival, the parking was crazy. Seems there were issues with buses so getting to the valet parking at night was total chaos. Cars parked on the second lane, the buses couldn't move, there are traffic lights on that street but there is congestion - probably because of all the buses / hotel / restaurants so it was difficult to leave the car at the valet. Either way it all worked out, just need to be patient.
The Hotel was excellent is in a perfect location. Staff very professional and helpful. Restaurants right there were excellent very nice and delicious food. We loved the Blue Ribbon Brasserie. We were visiting college so it was a convenient location.
Stayed in February 2024
Reviewed: February 28, 2024
Nicholas
United States of AmericaExpectations for a sofa bed are low, but even with the low expectations replacing the mattress is a good idea, it was very worn and thin. We did not have enough blankets.
Room was nice. Clean, good for a family.
Stayed in February 2024
Reviewed: February 27, 2024
Charles
United KingdomParking is either valet $70..or self park, not easy.
Facilities, quality room, good location, helpful staff
Stayed in February 2024
Reviewed: February 26, 2024
Tara
United States of AmericaNick was awesome!! Customer service!!
Stayed in February 2024
Reviewed: February 23, 2024
Irsha
United States of AmericaThe hotel location was very convenient with good options of restaurants in the area. The room was clean and spacious. The staff was very helpful and polite.
Stayed in February 2024
Reviewed: February 22, 2024
Bronwyn
United States of AmericaWe were most appreciative of Nick at the front desk who helped make dinner reservations for us on two nights. And my kids immediately commented on how funny and personable the staff were! Its a great location, very walkable, lots of great restaurants on the block. We hope to return
Stayed in February 2024
Reviewed: February 14, 2024
Mark
United States of AmericaScarce food options
Close to venue, but scarce food options.
Stayed in January 2024
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