Nil

Central downtown with great riverview

Stayed in May 2024

one small window without much of a view and no mini fridge

I loved the location, and that I wasn't charged extra for my pet. I've been to Chicago countless times and never knew the riverfront walk existed.

Stayed in May 2024

My room was not serviced once, I requested additional blankets and they went placed them in and did not clean my room. I was ordering out at night time for my kids and building up the garbage because no one went in to clean and take the trash out and I did not have the privacy sign out. This was very frustrating for me. I left everyone early morning and came back late afternoon to a undone room with garbage. My family and i suffered from allergies and this room gave us all types of it because the carpet was not clean, and we know why now. They do not service the rooms during stay but after the guests leave.

Location was awesome, everything was walking distance. A lot of restaurants around the area and all tourists attractions.

Stayed in May 2024

Location and clean

Stayed in April 2024

They had no gym or pool.

Great spot to be in downtown chicago. It will be convenient for those who are looking for great city view and affordable.

Stayed in April 2024

Bed was small for a Queen size bed.

Location

Stayed in April 2024

Second floor work area is great. Water stations on each floor also helped a lot. Cleaning was everyday. Location is near perfect.

Stayed in April 2024

Be aware that there can be a long wait for the lift if on one of the higher floors. Noise from what was presumably the ventilation system could be quite loud which may be an issue if you are noise sensitive.

Location was excellent, right on the river, close to Michigan Avenue. Very clean, bed was extremely comfortable.

Stayed in April 2024

A bit dated, could use a deep clean.

Nice location, well connected, but felt a bit unsafe at night

Stayed in March 2024

Was on the second floor facing Wacker and one night there was a long, loud gathering across the street late at night for a couple hours, including someone driving a hot rod loudly around 1-2am- so ask for a room up high or facing the back of the building.

Front desk staff is excellent, hotel is clean and I loved having 24/7 access to custom coffee

Stayed in April 2024

Next time when I hear the word that I am upgraded I will know that I should be cautious. That means either the room booked by Booking.com was very bad, or I was downgraded to a room at the back of the hotel, dingy and room service is only available if you request.

Great location.

Stayed in April 2024

Would have preferred option of a kettle in the room rather than go down to 2nd floor. More coffee pods should be provided (3 is not enough)

Very comfortable bed, good work desk area.nice view and full length windows.

Stayed in April 2024

Really good location and lovely hotel with atmosphere.

Stayed in February 2024

The bed and pillows were unconfortable.

Location was excelent! Beautiful view from the room!

Stayed in March 2024

Thin walls, easy to hear neighbouring rooms

Good location with friendly and efficient staff

Stayed in March 2024

Wish we could have had a river view but no room was available.

Perfect River North location. Just across the river from the Wrigley Building, Trump hotel, and the Chicago Tribune building. Near Millennium Park and more restaurants than you can shake a stick at. Room was spacious and modern. The chilled water bottle stations on every floor was an unexpected treat!

Stayed in March 2024

Having only two elevators for floors above the 10th was usually not an issue, but became an annoyance during "rush hours", when it took a solid 10-15 minutes just to go up to my room to drop off my bags.

Comfortable, excellently priced hotel in a historic high-rise right on the Chicago River in the heart of downtown, within easy walking distance of the Art Institute, Cloud Gate, and other tourist attractions as well as the Magnificent Mile and nightlife of River North. The lounge on the second floor offers free coffee, there is a gym and laundry facilities in the basement, and the free wifi worked well during our entire stay. The front desk staff was friendly and efficient, making sure that my invoice would be ready in time for checkout early in the morning. Getting in and out to O'Hare and Chicago neighborhoods is simple, with all El lines within three blocks. I was in town for a conference at a nearby, much pricier hotel, where our colleagues had to pay daily for wifi (and coffee), so this is definitely the place to stay if you're on a budget and still want to treat yourself. Plus if you're lucky enough to get a riverside room, you will not be disappointed by the spectacular skyline views!

Stayed in March 2024

The rooms have a bad noise cancellation so you hear a bit the street.

Location/price were good. The check-in and out are super speedy.

Stayed in March 2024

The room wasnt cleaned daily even after our warnings. Room was old. Lady staff at check out was pretty rude.

Tony at the check in counter was very friendly. Hotel location is very good.

Stayed in March 2024

I liked the location. Perfect one. I walked all the time and it was easy to find it. I love to attitude of the man who agreed to change my room to a better one. Really appreciate it. I stayed for 5 days. And I didn’t want to look at the black wall from my window. So I requested to change a room and man at the front desk agreed to do it a day. Thank you. Also there a coffeee station on the second floor. Which Is very convenient

Stayed in March 2024

There are only two elevators to CQ floors so sometimes have to wait.

Centrally located in th Loop, easy walking distance to main attractions. Got a room with nice river view. Small but clean. Free coffee all day on 2nd floor is a plus. Staff is really helpful and friendly.

Stayed in March 2024

Only 2 lifts. Always a wait and often lift turns up full already, ended up waiting for 20min one day.

Great location, nice rooms, good room service. Great view through the window.

Stayed in March 2024

They indicate that cleaning is done every three days, unless requested by telephone. This already seems wrong to me, but when we phoned and asked for cleaning on the second day, we were told that it was no problem, but no one came to clean. We left on the third day.

It has an excellent location, within walking distance of Chicago's main attractions. It has automated check-out, so it's easy to check out at any time.

Stayed in February 2024

Size of room. No restaurant or lounge

Staff was exceptional. For the price, I would have liked to see a restaurant, lounge, or something other than a small room

Stayed in March 2024