15555 John F Kennedy Boulevard, Houston, TX 77032, United States of America
#371 of 428 hotels in Houston
Guests' ChoiceBased on 236 hotel reviews
6.2Cleanliness
6.8
Comfort
6.9
Location
7.9
Facilities
6.3
Staff
7.6
Value for money
7.0
Free WiFi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 23, 2024
Pamela
United States of AmericaNo drain stopper for bathtub. Old facility.
Comfortable bed and pillows
Stayed in March 2024
Reviewed: March 1, 2024
Roger
AustraliaIt’s very dated, especially the rooms. It needs a serious upgrade, my room had numerous issues and looked very tired and dated. It needs new everything, falling apart. The bathroom is functional, but the shower didn’t work properly so the water was lukewarm at best. Didn’t worry me too much, but others wouldn’t be happy. Limited tv channels and volume couldn’t be adjusted.
Convenient to the airport, nice breakfast and lobby area was tidy. Bed was super comfy and the rooms are a generous size. Super close to the best Mexican food I have ever eaten!
Stayed in February 2024
Reviewed: January 20, 2024
Linda
CanadaRooms were in need of a lot of repairs. Top level of the hotel was under renovations so hopefully the hotel will renovate the main level rooms afterwards.
Staff was very pleasant and helpful. Hotel was clean and rooms were clean. Our shower in the room was not working and the staff allowed us access to another room to shower since it was a hassle to switch rooms.
Stayed in January 2024
Reviewed: January 17, 2024
Kendra
United States of AmericaCouldve been a tad bit cleaner
Location and shuttle to the airport, very helpful
Stayed in January 2024
Reviewed: November 22, 2023
Andrew
GermanyThe breakfast in a bag because of the lobby construction was terrible. As a vegetarian, I had to remove a meat-like patty which was inside the breakfast sandwich. The artificial drink was terrible too. Very sad as we were really looking forward to an American breakfast experience while overnighting in the USA.
Nice clean firm beds. We did not appreciate the front desk using our credit card for a $100 security on the room at check-in. Rather than check the room at check-out and release the funds, we were to "trust" the motel staff and have our funds released some days later. Place that in your hotel room booking description, no one likes this kind of shady surprise at check-in.
Stayed in October 2023
Reviewed: October 14, 2023
Katy
United States of AmericaHad grab and go breakfast. Adequate. Fritos and sugary juice not breakfast items. Jope next visit kitchen will be completed. I booked because of the continental breakfast.
Stayed in October 2023
Reviewed: October 5, 2023
John
United States of AmericaTV reception & early check-in charge.
Everything
Stayed in October 2023
Reviewed: August 27, 2023
Curtis
United States of Americathe room had a odor to it that smacks you in face as soon as you walk into room. the rugs are very out dated, tv channels didn't work, and the toilet ran water all day and night.
bed was comfortable, the breakfast was good, not much noise at night so got good rest.
Stayed in August 2023
Reviewed: August 23, 2023
Jeanne
United States of AmericaThe breakfast. The eggs were awful. There was no real creamer for coffee.. it was that dry powder stuff. Coffee was not fresh and not really hot.The oatmeal was good. We could here the people in the next room talking . The pool was closed.
The property was clean and bright. The room was clean. Bed was very comfortable.
Stayed in August 2023
Reviewed: July 20, 2023
Patricia
United States of AmericaNo hot breakfast,
Convenient to my church
Stayed in July 2023
Reviewed: July 20, 2023
Chung
ChinaBreakfast is sucked.
Stayed in July 2023
Reviewed: July 3, 2023
Daniel
United States of AmericaPlace is under construction without much construction seeming to be going on...could definitely use an update.
Near the airport and quick Uber pickups. Friendly staff. Quickly helped me after our flight was canceled at 2:00 AM with an elderly mother-in-law needing a place to sleep.
Stayed in June 2023
Reviewed: June 29, 2023
Marcatoma
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: June 22, 2023
Marsha
United States of AmericaTattered looking no breakfast on site
Convenience with shuttle!
Stayed in June 2023
Reviewed: June 18, 2023
Charles
United States of AmericaNight staff not friendly
Price was good. Room was spacious
Stayed in June 2023
Reviewed: May 14, 2023
Natalie
United States of Americathe bathroom. the bathroom was filling up while taking a shower and I didn’t feel comfortable giving my toddler a bath in the tub because it looked like it was peeling.
the great parts was that the room was spacious, the breakfast was great, and having wifi.
Stayed in May 2023
Reviewed: April 8, 2023
Dominic
CanadaI booked a king bed online with booking.com and was given a double queen room.
Breakfast was a regular hotel style.
Stayed in April 2023
Reviewed: March 10, 2023
Kathy
CanadaBreakfast
Stayed in March 2023
Reviewed: February 28, 2023
Walter
GuatemalaTo be served breakfast in another building of another hotel is not good
Stayed in February 2023
Reviewed: January 9, 2023
Teresa
BrazilI called the hotel from the airport and asked to be picked up by the complementary shuttle. The receptionist forgot to pass on my request. I waited for more than an hour.
The bed was very comfortable, the room was nice.
Stayed in November 2022
Reviewed: October 3, 2022
Tammy
United States of AmericaBreakfast wasn’t good. Sausage wasn’t done eggs was watery
Stayed in October 2022
Reviewed: September 15, 2022
Alexis
United States of AmericaWhen it was check in time there was a lot of confusion between Comfort Inn and Coutry Inn and the manager was helping the clerk with much information so I had to wait an extra 30mins until she finally got him to realize what was going on and for him to give her the proper information. Only had 2 handicap spots available for parking and no security available. Plus the cleaning lady came and took my dirty towels but forgot to bring me fresh ones so that was disappointing.
Stayed in September 2022
Reviewed: September 13, 2022
Chantal
MexicoIt has been closed for the past two months! They send you to the Country Inn, which is next door. I don't think is fair to accept bookings when you're gonna place people in another hotel they never have seen! It feels like a scam.
free shuttle to the airport. The breakfast is pretty decent, too.
Stayed in September 2022
Reviewed: March 30, 2022
Deirdre
IrelandRooms were reasonable for price but hotel under extensive renovation which we didnt realise, foyer like an open building site.
Proximity to airport
Stayed in March 2022
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