275 Otrobando Avenue, Norwich, CT 06360, United States of America
#5 of 8 hotels in Norwich
Guests' ChoiceBased on 858 hotel reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
8.1
Facilities
7.4
Staff
8.3
Value for money
7.5
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Chantal
United States of AmericaOur room (and really the entire hotel) really needed to be aired out. The air was very stale and if the windows were able to be opened would have given much needed ventilation.
The morning breakfast was surprisingly very good - loved that they had a waffle maker! The bed and pillows were very comfortable and the room was relatively pretty clean!
Stayed in April 2024
Reviewed: April 4, 2024
Rosalind
United States of AmericaBetter choices for breakfast
Too much noise from A/C.
Stayed in March 2024
Reviewed: March 23, 2024
Madeline
United States of AmericaConfusion with breakfast hours. I think the person was thinking of weekend hours, not weekday hours, so they gave miss information.
Pool was closed for some reason not sure why
Stayed in March 2024
Reviewed: March 21, 2024
Michael
United States of AmericaN/a
I liked that we are right by the highway and can get anywhere, about 15 minutes from mohegan sun casino. The room was just what we expected, spacious,quiet, staff was friendly and helpful. Will definitely stay again.
Stayed in March 2024
Reviewed: March 20, 2024
James
United States of Americasmoking room
Stayed in March 2024
Reviewed: March 14, 2024
Mary
United States of AmericaBuilding was very poorly maintained. Sloppy paint, misaligned tiles, mismatched hardware,
Breakfast was good. Staff was very friend
Stayed in March 2024
Reviewed: February 26, 2024
Tiffany
United States of AmericaThey got rid of shuttle and bar was closed
Spacious room clean breakfast included
Stayed in February 2024
Reviewed: February 14, 2024
Joanna
United States of AmericaThe shuttle service offered on the sitedoes not exist anymore. This was a big reason I booked there.
The price was good.
Stayed in February 2024
Reviewed: December 11, 2023
Mayra
United States of America10 mins away from Mohegan Sun
Stayed in December 2023
Reviewed: November 12, 2023
Beth
United States of AmericaFacility could be updated a bit. Patched ceiling. More lights needed in the bathroom. More insulation or new windows as traffic was a bit loud.
Room was clean and comfortable. Breakfast was great!
Stayed in November 2023
Reviewed: November 9, 2023
Sarah
United States of AmericaThe listing said that it was close to the casino and the reason I chose to book there was because it claimed that it offered a shuttle to and from the casino. I get there and it was not at all close to the casino, they had no shuttle, the man at the check in desk was very rude. And I had to Pay a $100 deposit and nowhere in the description said anything about that. I am actually going to try and get a full refund because they falsely advertised and I chose it based on amenities they did not actually offer. We ended up not going to The casino which was the whole reason I got the room and it ruined my sons birthday. I would have rather have stayed home.
It was clean and there was a nice pool. The room was nice
Stayed in September 2023
Reviewed: November 3, 2023
Sheila
United States of AmericaThe room was often either too hot or too cold. The breakfast was poor.
Convenient to the things I needed to do
Stayed in November 2023
Reviewed: November 2, 2023
Luis
United States of AmericaBathroom was a little rumdown.
Breakfast was very good. Had a lot to chiosw from.
Stayed in October 2023
Reviewed: October 19, 2023
Wendalis
United States of AmericaThe lights kept going out in one of the bedrooms, when calling for the third time staff responded with “again?”
Beds were comfortable, ac worked great, very clean.
Stayed in October 2023
Reviewed: October 16, 2023
Rebecca
United States of AmericaDown stairs showers by the pool were dirty
The pool and breakfast
Stayed in October 2023
Reviewed: October 14, 2023
Tim
United States of AmericaIt cost double what any other comfort suites has ever cost us, yet was really no better or nicer than the others.
It was conveniently located for our needs and was clean, quiet and had a good breakfast.
Stayed in October 2023
Reviewed: September 28, 2023
Raymond
United States of AmericaThe smell of to much air freshener and the carpet in the room.
The Breakfast was excellent!
Stayed in September 2023
Reviewed: September 16, 2023
Angie
United States of AmericaNo longer offered shuttle service to casino Needed to get repeated room keys as stopped working so that was an inconvenience
Breakfast was good
Stayed in August 2023
Reviewed: September 14, 2023
Katherine
United States of AmericaDidn't eat breakfast
Stayed in September 2023
Reviewed: September 7, 2023
Donna
United States of AmericaTv was quite small. Not enough hangers in the closet. Same breakfast offered all week. East- facing Window curtain style didn’t allow it to close, so we woke up with the Sun.
Front desk personnel very helpful, activity brochures good. Regular room cleaning.
Stayed in September 2023
Reviewed: August 31, 2023
Thibault
United States of AmericaPool was way too cold so we couldn't use it
Breakfast was decent
Stayed in August 2023
Reviewed: August 30, 2023
Sherry
United States of AmericaNo restaurant/Bar
Comfortable beds nice pool
Stayed in July 2023
Reviewed: August 23, 2023
Cara
United States of AmericaThe coffee and tea weren’t that great
Didn’t do the free breakfast
Stayed in August 2023
Reviewed: August 20, 2023
Anita
United States of AmericaThe rooms smelt damp and there was a constant buzzing noise in the room, could not turn it off
Close to Foxwoods
Stayed in August 2023
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