1811 East Holt Boulevard, Ontario, CA 91761, United States of America
#14 of 37 hotels in Ontario
Guests' ChoiceBased on 682 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.3
Staff
8.4
Value for money
8.1
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Penny
United States of AmericaRoom was very warm. Air conditioning didn't seem to be working
Very clean and site was good location
Stayed in April 2024
Reviewed: April 4, 2024
Nicole
United States of AmericaI felt targeted and OFFENDED . The bathroom sink was clogged. They insisted that one room smelled like smoke but no one in my family smokes except my husband and he did so outside. Also the hallways reeked of Marijuana odor. They refunded my deposit and said we could NEVER stay there again.
The room and breakfast
Stayed in April 2024
Reviewed: March 19, 2024
Nikki
United States of AmericaYour concierge during the evening was not as helpful as the person in the morning. There was no hot water in the morning for our showers.
The room was clean. Breakfast was perfect. The concierge in the morning was helpful getting a lift to the airport. check in and check out or quick and easy.
Stayed in March 2024
Reviewed: March 17, 2024
Young
United States of AmericaMore variety breakfast
Close to airport
Stayed in March 2024
Reviewed: February 17, 2024
Marie
United States of AmericaHotel needs a remodel upgrade
Location good. Never ate there
Stayed in January 2024
Reviewed: January 29, 2024
Roselyn
United States of AmericaThe tub was dirty. The water dispenser in the lobby had black mold.
Spacious room
Stayed in January 2024
Reviewed: January 26, 2024
Sharron
United States of AmericaThe bathroom was tight and the toilet seat was the same height as the very low tub sides. There was a grab bar inside the tub but none near that low toilet. Extremely difficult for me. Even the family complained about how low it was. there are regular height ones downstairs!
The hotel was clean! Our room was ready when we got there. It was a brief wait to check in as there was only one person working then. We had some issues with things working in the room, but when I told the desk the maintenance man came right up. He took time to check it all out and explain everything to us. He got things fixed up and came back to double check on one item. The location is great if you are heading to the convention center or airport. Beds were comfortable and there was enough room for us all plus my mobility scooter.
Stayed in January 2024
Reviewed: January 25, 2024
Sherry
United States of AmericaThe shower water wasn’t hot the first night. Improved the second night
Great location with the airport shuttle. Plus a shuttle to the convention center. Breakfast was good. They stored our bags until checking
Stayed in January 2024
Reviewed: January 23, 2024
Cheryl
United States of AmericaRoom was dark, could use more lighting
Pick up and drop off to airport. Front desk was very friendly.
Stayed in January 2024
Reviewed: December 28, 2023
Ronald
United States of AmericaFacility is kind of old.
Breakfast was good.
Stayed in December 2023
Reviewed: December 7, 2023
Dinah
United States of AmericaThe carpet is a bit worn and dirty, and it would be nice to have cups for water in the rooms. But no serious complaints.
Breakfast was fine--a standard choice. The area is not very good for walking and next to a highway, but it is easy to reach and parking was not a problem. The beds are grrreat!
Stayed in December 2023
Reviewed: November 13, 2023
Alan
United States of AmericaNothing
Absolute value. Great location. Helpful staff.
Stayed in November 2023
Reviewed: October 26, 2023
Gina
United States of AmericaLarge sized room. Easy access to parking lot because of many exit options. Nice breakfast. Quiet area.
Stayed in October 2023
Reviewed: October 10, 2023
Laszlo
United States of AmericaNO EV CHARGER
Stayed in September 2023
Reviewed: October 10, 2023
Gina
United States of AmericaNo sink near microwave kitchenette area. Darn room key demagnetized daily a real nuisance Many homeless people nearby and drug users no security
Beds comfortable
Stayed in October 2023
Reviewed: October 7, 2023
Harper
United States of AmericaThe breakfast room could have been larger.
Good location - quick access to freeways, restaurants and shopping
Stayed in September 2023
Reviewed: October 7, 2023
Rosany
United States of AmericaNoticed the sink was a little clogged it took a while for the water to go down, but with running hot water whatever it was stuck went down.
The room was comfy size, clean, updated the service there was awesome front desk ladies very helpful!
Stayed in September 2023
Reviewed: September 21, 2023
Tracy
United States of AmericaAnother meat instead of sausage Also, the hot tub was lukewarm and the "heated" pool was cold. Very disappointing for the kids
Good
Stayed in September 2023
Reviewed: July 28, 2023
Thomas
United States of AmericaNone
Close to the airport.
Stayed in June 2023
Reviewed: July 25, 2023
Bryan
United States of AmericaNot enough luggage carts
Close to airport
Stayed in July 2023
Reviewed: July 22, 2023
Zachary
United States of AmericaBreakfast could have more options and stay out longer.
Facilities
Stayed in June 2023
Reviewed: July 17, 2023
Banahene
United States of Americathe location and the facilities.
The location, close Ontario Mills and many locations of our interest.
Stayed in July 2023
Reviewed: July 17, 2023
Violeta
United States of AmericaNone
Well located and well maintained.
Stayed in July 2023
Reviewed: July 11, 2023
Sierra
United States of AmericaThe temperature of the shower and the water pressure.
Super friendly staff very helpful. The bed was very comfortable.
Stayed in July 2023
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