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  5. Reviews of Amanzi Hotel, Ascend Hotel Collection

Reviews of Amanzi Hotel, Ascend Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

298 South Chestnut Street, Ventura, CA 93001, United States of America

#4 of 26 hotels in Ventura

Guests' Choice

Review Score

Based on 1337 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 4, 2024

    8.0
    It used to be better . The bed quality and furniture was poor.
    • Couple
    • King Room with Roll-In Shower - Accessible/Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was uncomfortable. The bed sunk in. I ended up sore . The mattress sunk in.

    Location!

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    It was very nice and the closeness to the vibrant Ventura Main Street action was a surprise bonus.
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 2 nights

    I knew there was construction, but didn't expect the entire hotel wrapped in scaffolding etc. Didn't create any problems with our stay, just was a shock to see when driving up to the hotel.

    A comfortable bed, easy card access and that breakfast, wow. Well done. A special shout out to Gabriel who helped me at the hotel and was a very friendly front desk guy. The others were friendly as well, but Gabriel helped me get settled.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non Smoking
    • Stayed 1 night

    The whole hotel is in renovation. After I booked, I realized many comments about the complaint of their renovation noise in the morning 8:00am. But I cannot cancel my booking.

    The location is the best. Just 2-3 minutes off from 101 highway. It is very convinient.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard King Room - Non Smoking
    • Stayed 1 night

    The Staff were very helpful.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room with Roll-In Shower - Accessible/Non Smoking
    • Stayed 1 night

    construction and limited parking in front

    Clean, quiet, comfortable

    Stayed in March 2024

  • Reviewed: April 15, 2024

    7.0
    Was a good birthday weekend
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Accessible/Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was under construction and the sink wasn’t working

    Near ojai and water Comp breakfast and snacks

    Stayed in April 2024

  • Reviewed: March 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Accessible Tub - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress

    Location

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard King Room - Non Smoking
    • Stayed 3 nights

    Only thing that is kind of not fun is if you are on the first floor you hear everyone coming in and out of the garage. The walls aren't the thickest but all in all if the place isn't busy it isn't a big problem

    Breakfast was simple but worked, and it was nice to get something aside from just the room. WIFI was strong, the place is clean throughout. The staff was friendly I would definitely stay again. Parking is also a breeze.

    Stayed in February 2024

  • Reviewed: March 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Construction was a bit inconvenient but not terrible. No construction on the weekend. They did say it started at 9 on weekdays, but the crew started around 8. Front of the hotel is a better location to stay away from highway noise.

    Clean spacious rooms. Great location and friendly staff.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    9.0
    Great staff!!
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No soundproofing! The neighbouring room had an alarm go off every morning at 6:15 and this person did not turn it off for at least 15 minutes, and because the walls were so thin, the sound woke us up unfortunately

    The guy at the breakfast station was sooo nice! And breakfast was great as well - lots to choose between. The staff was in general really nice - we requested a room with view of the courtyard due to the construction, which a male receptionist noticed and thoroughly took care of! Room was classical american beige design, which was fine! Cheap as well

    Stayed in March 2024

  • Reviewed: January 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The construction outside. We were told on check in it would start @9am but it started @7

    This is a great hotel. Super clean, friendly staff. Amazing value for money and so convenient to everything.

    Stayed in January 2024

  • Reviewed: January 29, 2024

    8.0
    we will be happy to use your services next time.
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 11 nights

    all services makes our satisfied. friendly staff, room cleaning and breakfast service. parking place.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    7.0
    Very pleasant stay; comfortable furnishings; sincere attempt to create an upscale hotel experience.
    • Leisure trip
    • Couple
    • Standard King Room with Balcony - Non Smoking
    • Stayed 6 nights

    While the furnishings inside the rooms were comfortable, clean and well-furnished, the glass sliding door hardware was past its prime mechanically, esthetically, and quality. There was every indication that the previous hotel brand's quality has not been upgraded and modernized since the property assumed the name of the Amanzi Hotel. All of the glass door coverings and drapery were shabby and nearly inoperable. One of the most unpleasant characteristics of the otherwise clean bathroom was the presence of black mildew along the caulked seams in the shower. This was truly the most unappealing feature of our stay at the Amanzi Hotel. In addition and like the exterior sliding door to the balcony, the hardware was worn, aged, and the glass shower door itself was thin and an obvious safety hazard. It appeared that "some" upgrades had been made recently, i.e. the sink and countertop, toilet, wall art. Overall there were signs of "good faith" upgrades parallel and in contrast to dated, inferior, lack-luster remnants of another hotel chain's retro glory days. There is true potential! We will certainly and highly recommend the Amanzi Hotel to friends in the future--after the advertised upgrades have been completed.

    Proximity to beach, Promenade, downtown Ventura, and family. Even though the hotel is undergoing exterior renovations the rooms, hallways, reception area were well-appointed. The presence and convenience of a breakfast room with a morning meal, plus late afternoon/early evening snacks and beverages, were very appreciated perks. Ninety percent of the reception staff was truly welcoming and willing to accommodate us throughout our stay. The housekeeping staff was efficient, friendly, and professional.

    Stayed in December 2023

  • Reviewed: January 21, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Roll-In Shower - Accessible/Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Next to freeway and train track. A bit noisy. If booking ahead request a room on the opposite side of the building.

    Clean, comfy bed, had a laundry, 24 hour desk, great breakfast.

    Stayed in January 2024

  • Reviewed: January 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They were doing construction

    Close to nice places to eat

    Stayed in January 2024

  • Reviewed: December 30, 2023

    8.0
    Comfortable stay and adequate breakfast; parking was easy
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night

    Strong smell of bleach in the room. No extra toilet paper.

    The room was clean; breakfast was fine

    Stayed in December 2023

  • Reviewed: December 7, 2023

    9.0
    We’ll be back for another stay!
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room with Two Queen Beds with Balcony - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Comfy bed and pillows, spacious and clean room and walking distance to downtown.

    Stayed in December 2023

  • Reviewed: December 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds with Balcony - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds could have been a little more comfy. But all in all it was a great experience.

    Very staff friendly, clean, and perfect location.

    Stayed in December 2023

  • Reviewed: November 26, 2023

    9.0
    Nice staff, clean, comfortable, well located. The hotel is becoming rundown outside, but we’d stay there again.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Outside appearance is getting rundown. If you look above the main entrance, the huge window above is crowded with shipping boxes and other junk … right at the front of the building, makes it look like an abandoned warehouse above. The car port over-hang has been damaged where a too-tall vehicle hit it and it’s been that way for over a year … it’s right at the main entrance.

    Clean and updated. Beds were comfortable, AC worked well, close to Main Street festivities.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    7.0
    Convenient location, Clean and comfortable
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could be better. Right next to railroad tracks, was not a problem when we were there but could be.

    Room is clean and comfortable location right off of 101 was very convenient. Walking distance to the beach.

    Stayed in November 2023

  • Reviewed: November 17, 2023

    9.0
    We relaxed and reconnected
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds with Balcony - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not a big issue but ice machine not working for us it was somewhat inconvenient as my daughter needs to hydrate more then most people staff got ice for her the were great

    Room was well stocked and very clean. Staff very friendly and helpful

    Stayed in November 2023

  • Reviewed: November 9, 2023

    9.0
    Overall Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Loud noises in the morning and night. Little options for breakfast, cold eggs, non dairy options are needed too.

    Clean, good location

    Stayed in November 2023

  • Reviewed: November 9, 2023

    7.0
    Just ok
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Beds

    Stayed in October 2023

  • Reviewed: November 8, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 2 nights

    Bed and pillows were terrible. Front desk staff wasn't welcoming or friendly.

    Good size room. Breakfast food was good.

    Stayed in November 2023

Showing 1 - 25

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