1912 East Kilgore Road, Kalamazoo, MI 49002, United States of America
#24 of 31 hotels in Kalamazoo
Guests' ChoiceBased on 288 hotel reviews
5.8Cleanliness
6.4
Comfort
6.5
Location
7.0
Facilities
6.2
Staff
7.4
Value for money
6.3
Free WiFi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Melinda
United States of AmericaOutdated, somewhat dirty, beds too firm, elevator scary and walls very thin. Could hear everything.
Staff was very nice.
Stayed in April 2024
Reviewed: March 25, 2024
Stephanie
United States of AmericaThe faucet for the bathtub was broken so could only take baths. The pool was freezing.
Breakfast was decent. Close to k-wings. Room service.
Stayed in March 2024
Reviewed: March 15, 2024
Alyssa
United States of Americapool was cold along with the pool room. couldn't even swim
staff was friendly and room was clean
Stayed in February 2024
Reviewed: March 5, 2024
Tyshon
United States of AmericaWi-Fi was weak signaled
Stayed in March 2024
Reviewed: January 27, 2024
Srinivas
IndiaToilet papers were not changed from previous customers visit
The room was fine
Stayed in December 2023
Reviewed: January 6, 2024
Elliott
United States of AmericaThe pool and the room for the pool was so cold my kids couldn't stay in the pool area for more then 10 minutes without running put of the area.
Breakfast was good
Stayed in January 2024
Reviewed: January 2, 2024
Simone
United States of AmericaCleanliness and cooked thoroughly food!
The breakfast was undercooked and the dining area was small and not risyy
Stayed in January 2024
Reviewed: October 20, 2023
Gwendolyn
United States of AmericaThe sheets had stains on them that I didn't notice until it was too late to get them changed. I was put in a handicap room which was not my preference. However I didn't make this known to management.
The location was fine but it was near a bunch of construction which cause some problems. The breakfast was okay but nit as good as others I've had.
Stayed in October 2023
Reviewed: October 9, 2023
Shelly
United States of AmericaThe 1st room wasn't ready to be checked into. The 2nd room was good until we were ready to check out and realized there was food over the floor, the night stand on the bottom was dusty. The need were hard... the hallways need to be edged
The staff was extremely nice. Was very accommodating
Stayed in October 2023
Reviewed: September 11, 2023
Carrie
United States of AmericaCost way too much for the facility. Upkeep could have been cleaner wasn’t as clean as I would’ve liked.
Nice
Stayed in September 2023
Reviewed: August 27, 2023
Constance
United States of AmericaThe bathtub backed up. Did not drain well at all. Bathroom door did not close. Pool average.
Clean. Good location. Fine for an overnight stay.
Stayed in August 2023
Reviewed: August 23, 2023
Christina
United States of Americatypical hotel breakfast. Hot/cold options. Well stocked by the staff
Stayed in August 2023
Reviewed: August 21, 2023
Carol
Canadarenovations are underway
location was excellent - right off the highway
Stayed in August 2023
Reviewed: August 16, 2023
Mary
United States of AmericaThe jacuzzi water was discusting the rusty water to soak in was unappealing! That is the main reason I stayed there I wasn’t pleased! Jets could have been better
Stayed in July 2023
Reviewed: August 2, 2023
Roxanna
United States of AmericaI paid the extra cost for a Whirlpool in my room, but it couldn't be used because the water was a yellowish brown color. No WIFI available and pool was closed.
Nice location, friendly staff, and room was nice size.
Stayed in July 2023
Reviewed: July 24, 2023
Vaughan
United States of AmericaWater came out yellow from faucet! After e ran it for a while it seemed fine but that is unacceptable. We told the front desk and they weren’t concerned.
Stayed in July 2023
Reviewed: July 24, 2023
Dave
United States of AmericaDirty Carpet everywhere stains needs cleaned or replaced. Suppose to be non smoking, someone smoking weed in room close to us. I clean with fabuloso but hotel was strongly used everywhere. The smell stuck on our clothes/person could smell in the car on the trip. Try getting air fresheners you can hang on walls that go off every few minutes. stayed on 1st floor had to lock windows. Screen was torn. Didnt get in to pool. Wasnt sure about it very cloudy.
Stayed in July 2023
Reviewed: July 17, 2023
Christina
United States of AmericaBathroom floors and vents not clean. You can see water damage throughout hotel. The room floors were very dirty and had lots of spots. They didn't have enough staff to turn over rooms each day and I was responsible for taking out my own trash, asking for towels and toilet paper. They said they were under staffed and that was the reason. The breakfast was not good quality and there was just one person cleaning so the trash was over filling and often no napkins or utensils.
The woman at the front desk was really nice and helpful.
Stayed in July 2023
Reviewed: June 26, 2023
Myriam
United States of AmericaAC did not work
Staff
Stayed in June 2023
Reviewed: June 13, 2023
Diane
United States of AmericaMedicine was missing after having them change bedding on one bed, and the use of lavender was way to strong for a person with copd ,the room was ok but the hallways where to strong to breathe
Breakfast was good,
Stayed in June 2023
Reviewed: June 4, 2023
Ronald
United States of AmericaBath rooms. Breakfast not very good
Location
Stayed in June 2023
Reviewed: June 1, 2023
Eric
United States of Americaclose to my customer site
Stayed in May 2023
Reviewed: April 24, 2023
Justin
United States of Americastaff was extremely friendly and helpful
Stayed in April 2023
Reviewed: March 9, 2023
Brittany
United States of AmericaBarely had any towels, no ice machine, front doors to building had to be slid open and close manually.
The beds were comfortable
Stayed in March 2023
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