2440 West Cypress Creek Road, Fort Lauderdale, FL 33309, United States of America
#56 of 148 hotels in Fort Lauderdale
Guests' ChoiceBased on 513 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.3
Facilities
8.3
Staff
8.7
Value for money
8.0
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 20, 2024
James
United States of AmericaPaying for parking and the lack of free breakfast. If there was free breakfast, I didn’t know
I didn’t know there was breakfast
Stayed in April 2024
Reviewed: April 17, 2024
Susan
United States of American/a
Stayed in March 2024
Reviewed: April 5, 2024
Harry
United States of AmericaVery clean hotel, excellent location. Very nice staff.
Stayed in April 2024
Reviewed: March 31, 2024
Marsha
United States of AmericaYou have a laundry facility that only takes up to $5 in the change machine and no one on the property has any cash or coins at the front desk. Very frustrating as I only had $20 bills
The staff
Stayed in March 2024
Reviewed: March 22, 2024
Blink
United States of AmericaToilet didn't work and required a maintenance person to get it fixed.
Stayed in February 2024
Reviewed: March 16, 2024
Cartwright
United States of AmericaThe bathroom was dirty.
Stayed in March 2024
Reviewed: March 3, 2024
Kathy
United States of AmericaI didn't like that it was not near any other restaurants or anything really to do and no information about any other places to go. I wish it had a Jacuzzi. I also think they should have a shuttle from the airport to the hotel.
I think that was the most comfortable bed I've ever slept in in my entire life.
Stayed in March 2024
Reviewed: February 9, 2024
Holmes
United States of AmericaThe first room offered was musky smelling i had to ask to have room changed
Stayed in January 2024
Reviewed: February 4, 2024
Amber
United States of AmericaWonderful stay. Perfect for a quick stay before a cruise! We will definitely be back. Very clean, staff was wonderful!
Stayed in February 2024
Reviewed: February 1, 2024
Oleine
United States of AmericaI don’t like staying in place that I have to pay to park my car it’ doesn’t make sense that you stay in a house and can’t park your car
Location wasn’t excellent
Stayed in January 2024
Reviewed: January 30, 2024
Gordon
United States of AmericaWe should have been notified ahead of time of extra charges added to our bill. Stay was very expensive for a one night stay.
There was much confusion and embarrasment when they had to call the desk to assure we had breakfast included. We were given no type of voucher for breakfast when checking in , only verbal mention breakfast was included.
Stayed in January 2024
Reviewed: January 18, 2024
Shelley
United States of AmericaVery enjoyable stay
Stayed in November 2023
Reviewed: January 11, 2024
Amy
United States of AmericaThis website said the hotel provided transportation from the airport and to the port. It does not. Again this is a booking.com error not the property.
Stayed in January 2024
Reviewed: December 17, 2023
Johan
CanadaToo far from airport
Quiet
Stayed in November 2023
Reviewed: December 15, 2023
Jeff
United States of AmericaWe just stopped for an overnight before our cruise the next day. Staff was friendly and helpful.
Stayed in November 2023
Reviewed: December 12, 2023
Robert
United States of AmericaThe night shift restaurant manager. The weekend front desk staff. None of the cleaning staff spoke any English. We watched in shock as the Sunday night manager explained/interpreted it to a staff person what a "a bar of soap" was! The pevelance of pot smoking, in violation of the hotels no smoking policy. The front desk said they had no idea of the problem, even after reporting it ourselves. The bathroom cleanliness.
The day shift restaurant manager.
Stayed in December 2023
Reviewed: December 5, 2023
Paul
ParaguayNo room cleaning service
Location
Stayed in November 2023
Reviewed: December 2, 2023
Artur
Dominican RepublicFrozen avocado for breakfast
Stayed in November 2023
Reviewed: November 24, 2023
Jasmine
United States of AmericaNo free breakfast
The front desk staff customer service was amazing. I also liked the on site laundry room.
Stayed in November 2023
Reviewed: October 30, 2023
Edwin
United States of AmericaThe shower space was tiny n the AC wasn’t at its best behavior through out my stay
The front desk staff were amazing, very comfortable beds and clean room
Stayed in October 2023
Reviewed: October 23, 2023
Lou
United States of AmericaWon’t stay again. Didn’t like the room. The smell. The lobby. Or the parking
Property had a conversation going on. Front desk was slow. And seemed out of it. Forgot to give up our keys. He was distracted by the phone constantly ringing and didn’t tell us anything about the hotel
Stayed in October 2023
Reviewed: October 17, 2023
Lillian
Puerto RicoNo room service for food
Was not included
Stayed in September 2023
Reviewed: September 18, 2023
Suzi
United States of AmericaIt was very clean, easy to get to and very bright. I hate dark dingy hotels!
Stayed in September 2023
Reviewed: September 12, 2023
Luiz
BrazilRoom was smelling “wet dog” I mean the room was smelling humidity very strong. Besides…I asked pillows and sheets for the sofa bed…the hotel only delivered sheets…I could complain about it…but we were so tired and we accept it…
The counter person…he was simpantic and made check in before the defined time
Stayed in September 2023
Cartagena de Indias, Colombia
Rotorua, New Zealand
Agios Nikolaos, Greece
Hangzhou, China
Potosí, Bolivia
Ban Bang Po, Thailand
Lisse, Netherlands
Baie-Saint-Paul, Canada
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content