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  5. Reviews of Courtyard Houston Downtown Convention Center

Reviews of Courtyard Houston Downtown Convention Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

916 Dallas Street, Downtown Houston, Houston, TX 77002, United States of America

#210 of 428 hotels in Houston

Guests' Choice

Review Score

Based on 179 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.3

  • Facilities

    7.8

  • Staff

    8.2

  • Value for money

    7.5

  • Free WiFi

    6.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Adapted Tub - Mobility and Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    The restaurante was expensive and slowly.

    Stayed in March 2024

  • Reviewed: December 14, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room with Adapted Tub - Mobility and Hearing Accessible
    • Stayed 2 nights

    There are a few breakfast options.

    Located at downtown Houston. A few restaurants nearby within 10-15 mins walk. Good thing there is starbucks take out at the corner of the building.

    Stayed in December 2023

  • Reviewed: November 2, 2023

    8.0
    It was ok. Staff was cool, location is great, good to have a starbucks coffee on 1st floor. Needs some updates/remod
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Overnight parking for $50, shower taking soo long to get warm

    Location

    Stayed in October 2023

  • Reviewed: September 6, 2023

    9.0
    Staff was Hospitable.
    • Leisure trip
    • Couple
    • King Room with Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night

    N/A

    I liked that it is very centralized. I have stayed here before and have always enjoyed my stay.

    Stayed in September 2023

  • Reviewed: July 1, 2023

    8.0
    The location is great...but
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The walls were paper thin, and our neighbors were LOUD. The beds were also rock hard, and I have back pain already, so it was hard to sleep. The bathroom was super small and we basically were playing Jenga with the door to get out of it.

    I loved the location, and the staff was fantastic.

    Stayed in June 2023

  • Reviewed: June 27, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Cost, no continental breakfast, only valet parking options

    Location was good, clean and comfot

    Stayed in June 2023

  • Reviewed: June 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Was confused on where to go for a min but was not hard to find

    Comfortable close to the park little bit of a walk

    Stayed in April 2023

  • Reviewed: April 22, 2023

    9.0
    Great stay!
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    At check in clerk unwilling to help find my reservation! After requesting to see the manager the manager resolved the problem!

    Great clean room! Quiet and comfortable!

    Stayed in April 2023

  • Reviewed: March 28, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I did not like the $45 mandatory valet parking per day and also my bathroom tub was clogged so the water king to my angles while taking a shower

    Good location

    Stayed in March 2023

  • Reviewed: October 19, 2022

    7.0
    Centrally located
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Expensive. Hard to get to--traffic backs up. Also, you practically have to get valet parking. Otherwise, you have to park in an open sketchy lot 2 blocks away. No free breakfast

    Clean, friendly staff, close to everything we needed without having to drive. The view was pretty good also.

    Stayed in October 2022

  • Reviewed: September 25, 2022

    8.0
    Good stay, comfortable but pricey. Need updating.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    ice maker on our floor was out. Need updating

    location

    Stayed in September 2022

  • Reviewed: September 7, 2022

    9.0
    comfortable and clean
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    not many places nearby to eat

    everyone was super friendly

    Stayed in September 2022

  • Reviewed: August 17, 2022

    8.0
    Very Good
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    That you have to pay for house keeping for each night you are there and my ceiling lookrd bad in the restroom if you are charging that much you should make the rooms are great room 621.

    I the gym in the pool i asked for a disabled room but it was big so my mom was able to move around .

    Stayed in August 2022

  • Reviewed: June 27, 2022

    9.0
    Amazing stay
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night

    n/a

    Love the location. and place awesome

    Stayed in June 2022

  • Reviewed: May 16, 2022

    8.0
    Great location and great staff!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a used wash cloth hanging on the shower rod when we arrived. Yuck:( The bar had limited choices for alcohol. A housekeeper woke us up two mornings in a row- first day was to ask if we needed anything, second day was to see if we had checked out already. My mom and I could have definitely done without that.

    Great location and great staff!

    Stayed in May 2022

  • Reviewed: March 27, 2022

    8.0
    it was a pretty good weekend
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    not having microwaves in the room. i had to go all the way to the first floor to re heat leftovers.... what n inconvenience

    the location was awesome

    Stayed in March 2022

  • Reviewed: March 21, 2022

    8.0
    It was a fun experience- not sure if we would stay again or not.
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King, Corner room
    • Stayed 2 nights

    Room was smaller than I thought it was going to be. (Corner room). Originally booked a corner room king, but ended up with a queen bed instead- not sure how that happened.

    It was convenient to the MetroRail, which made it easy to get around. Breakfast was ok- very healthy choices, but limited. Was supposed to be included in the cost of the room, but ended up being charged for it. Valet parking was nice, but felt it should have been cheaper, especially when we didn't even take the car back out until we were leaving.

    Stayed in March 2022

  • Reviewed: March 7, 2022

    8.0
    Very friendly and personable staff!!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was awesome room was great and they made my little one feel very comfortable and right at home!

    Stayed in March 2022

  • Reviewed: February 19, 2022

    8.0
    Great downtown location
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights

    The pull out sofa bed was either a twin or full. We were expecting it to be a bit bigger. However, it was comfortable.

    The location was awesome. The facility looked nice. The front desk associates were professional and courteous.

    Stayed in February 2022

  • Reviewed: January 13, 2022

    8.0
    Overall a pretty good stay.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    The valet line was long at check in. The room was very small. Very pricey.

    The location is amazing! Walking distance from several bars and restaurants. The beds were really comfortable. They have a mini convenience store which was helpful.

    Stayed in January 2022

  • Reviewed: December 23, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    Everything far aways

    Building and lights

    Stayed in December 2021

  • Reviewed: December 13, 2021

    8.0
    Overall, pleasant, comfortable and enjoyable
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights

    The overhead light in the bathroom was blown out but it was fine. I let front desk know and and they offered to fix while we were there but that wasn't necessary. The stopper in the tub was loose and came off but I fixed on my own and tightened it. These aren't things that were real bad. It would be nice to see the bathrooms updated to newer type showers with glass doors, a more modern look other than that nothing else bad I can say.

    The breakfast was delicious! Kudos to the chef and the girl working Saturday morning she was awesome! the bed was super comfortable and room size was great but we got lucky and were in a handicap room so they tend to be bigger anyway. The location was awesome so close to where we needed to be. Very clean and so quiet. I am used to hearing all kinds of noise from the hallway or other rooms and I did not hear a peep from anything.

    Stayed in December 2021

  • Reviewed: December 3, 2021

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice staff. Very clean rooms. The convenience to venues. The affordable prices.

    Stayed in November 2021

  • Reviewed: November 15, 2021

    7.0
    Not bad. Great location though.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Parking is valet only and was $38. The room was nice, but the bathroom is very outdated. Looks like a cheap hotel bathroom. I expected more for the price.

    Great location if you don’t want to drive anywhere. Restaurants and entertainment in walking distance.

    Stayed in November 2021

Showing 1 - 25

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