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  5. Reviews of Columbus Grand Hotel & Banquet Center

Reviews of Columbus Grand Hotel & Banquet Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1212 East Dublin Granville Road, Columbus, OH 43229, United States of America

#144 of 150 hotels in Columbus

Guests' Choice

Review Score

Based on 324 hotel reviews

4.4

Score breakdown

  • Cleanliness

    5.1

  • Comfort

    5.0

  • Location

    5.8

  • Facilities

    4.7

  • Staff

    6.4

  • Value for money

    5.3

  • Free WiFi

    5.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 29, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a party there with about 100 people they were letting the kids run up and down the hall way banging on people's doors, pressing their faces on the windows from the outside of rooms. Check in staff was friendly the staff the next day was rude as could be.

    Stayed in September 2023

  • Reviewed: August 14, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Loud music from the banquet room right down from my room could not sleep at 11 pm

    Stayed in August 2023

  • Reviewed: July 6, 2023

    5.0
    It was ok
    • Business trip
    • Family with young children
    • Deluxe Double Room - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Área it was in

    It was ok

    Stayed in June 2023

  • Reviewed: June 13, 2023

    5.0
    Never again hopefully.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Original room was really nice but was given it without housekeeping not had cleaned the room. Was moved to smaller room with lamp fixtures didn’t work, toilet stopped up, coffee maker leaked all over the cabinet, no condiments for coffee & cost of valet parking is ridiculous. $30/night & across the street is $12!! I visit Columbus frequently but I doubt if I ever stay there again. Should have gotten a discount!!! NOT!!!

    The girls at the front desk & the valet’s.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    4.0
    Disappointing
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Towels was dirty no Towlet paper

    Vending machines didn't work

    Stayed in June 2023

  • Reviewed: June 2, 2023

    3.0
    No breakfast as listed on website. No blow dryer. Several members of staff were abrasive.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    It had almost none of the amenities listed.

    It was a place to sleep

    Stayed in May 2023

  • Reviewed: May 9, 2023

    3.0
    Disapointed.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights

    No coffee in room. No continental breakfast. An event was going on with loud music until 4 in the morning. I have been coming here for years and it keeps going downhill.

    Jonathan was nice. Room was clean.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    I felt it should of had more accommodation

    The privacy

    Stayed in April 2023

  • Reviewed: April 17, 2023

    5.0
    Cheap, basic hotel, adequate for a one-night stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Disability Access/Non-Smoking
    • Stayed 1 night

    ***THIS HOTEL IS FALSELY MISREPRESENTED ON THE BOOKING SITE*** First, it is shown as a 3-star hotel. This is laughably ridiculous. It is a basic hotel with few amenities. Second, the description says free breakfast is provided, and it simply is not. These false claims are unacceptable and need to be changed ASAP. While the room was clean enough where it needed to be, the overall cleanliness and atmosphere are marginal. There was a noticeable pot smell in the lobby when first entering. Other parts of the room had some missed trash, and there was a powdery substance in one of the corners, most likely bug poison.

    The beds and bathroom were adequately clean and comfortable--this is what counts the most if all one needs is somewhere to sleep for a night.

    Stayed in April 2023

  • Reviewed: January 16, 2023

    3.0
    Last-minute decision to take the room if I would’ve known the conditions in advance I would’ve picked somewhere else
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness and the rooms had roaches

    had a room on the last minute

    Stayed in January 2023

  • Reviewed: September 20, 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Standard King Room - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The property didn’t have a elevator. Had to walk Exit stairs. They definitely needs a REMODEL on everything.

    it was peaceful

    Stayed in September 2022

  • Reviewed: September 20, 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The remote didn't work didn't know about security deposit Saturday couldn't find parking for over an hour so to an event they held

    Stayed in September 2022

  • Reviewed: August 28, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was not very clean. The carpet was cleaner than the bathroom.

    This room was more fair than poor.

    Stayed in August 2022

  • Reviewed: August 19, 2022

    5.0
    checked out early and went someplace else
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    it was a bit unnerving. location was confusing to find, tucked in on back of dead end. could use some deep cleaning for sure. if you’re looking for a cheap place and aren’t concerned with run down to for it.

    the bed was comfortable and staff was nice.

    Stayed in August 2022

  • Reviewed: August 14, 2022

    3.0
    might stay again but will not pay for a spa tub room.
    • Business trip
    • Family with young children
    • Deluxe Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    we got the spa bedroom, and when we filled it up and turned it on…mold came out of the jets. there was also no shampoo or conditioners. just 2 bars of soap and what seemed to be an already used body wash. there was also dead bugs in the toilet paper holder.

    the receptionist was very sweet and kind!

    Stayed in August 2022

  • Reviewed: August 1, 2022

    4.0
    Convenient location.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I had reserved two rooms they were not next to each other which was not a big problem but when I went into one of the rooms I had no TV I have three children with me to work with me and one was with my other party so we needed TVs in both rooms so then my room got moved clear down around the hall to far away from my other room and the second room there was moths in it there was two cockroaches found in a dead one was behind the desk that fell from the wall and the other one ran across the floor. I do this trip every year for the last five or six years I believe this will be my last year at this hotel I know someone who gets the hotel on the other side of the highway it’s like $30 more a night but it’s a lot cleaner they said and it has a pool.

    it was close to the highway making it easy to get on and off highway for traveling to Columbus xoom busy bay.

    Stayed in July 2022

  • Reviewed: July 25, 2022

    4.0
    would not recommend and would like a refund
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    they had roaches , they were a little dirty and jacuzzi actually needs updated .

    I liked the jacuzzi in the room

    Stayed in July 2022

  • Reviewed: July 25, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in July 2022

  • Reviewed: July 24, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was a party going on in the parking lot. I didn’t feel 100% safe. They used a rock to keep the door open which isn’t secure.

    Comfortable room

    Stayed in July 2022

  • Reviewed: June 12, 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty rooms

    The hot shower

    Stayed in June 2022

  • Reviewed: May 31, 2022

    4.0
    Eh the price was not to pricey but not the greatest place
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Odd set up. Sheets had burn marks in them. Some of the towels were stained. Pillow cases had a few stains. Smoke detector kept saying low battery all night.

    Room was kinda big. I see people complain about not being able to get water out of hottub however on the side of the tub inside is a part to turn to let the water out.

    Stayed in May 2022

  • Reviewed: May 29, 2022

    4.0
    not a good stay, I don’t recommend
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    toilet not working , hairdryer was broke, no iron in the room, garbage on the floor. grad party played music until 2AM

    price

    Stayed in May 2022

  • Reviewed: May 6, 2022

    4.0
    Won't go back
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    There were roaches, lots of damage in the property. Was worried about the area.

    It was quiet

    Stayed in May 2022

  • Reviewed: April 7, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no door to the bathroom.. didnt smell good

    Comfy

    Stayed in April 2022

Showing 1 - 25

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