Food selection very limited variety.

great staff in restaurants. Beautiful scenery. Cabin show was excellent. Good transport around park and on tours. Shuttle was very good.

Stayed in September 2023

Security deposit not returned yet

Stayed in September 2023

The cabin was nice. We had a king bedroom. The cabin space was too tight to accommodate the big king bed. The layout of all the cabins was compact too. For what the room cost you would have thought breakfast was included, but no that cost an extra $30 per person.

Views by the river.

Stayed in August 2023

First the staff at front desk was very wishy washy. We felt many times as we were inconveniencing them and the best answer was the bus schedule is over their! Rooms were cabins and had a nice setup around them, but we had no room turnover each day so had to use same towels each morning as well as no coffee nor do they offer complimentary coffee in lobby you have to pay for everything. Garbage can in rooms were overflowing since no turnaround service as well.

Liked the location and the overall property setup. It was nicely put together, and we stayed in cabins near the water.

Stayed in August 2023

Location outside of Denali National park

Stayed in July 2023

Lack of meal options except for the properties restaurant, however, the restaurant was top notch. Lack of breakfast options. expensive buffet breakfast, with no other options. Our cabin was near the river. No problem there, but all of the out door areas along the river next to the cabins were in terrible disrepair. also very dangerous with broken boards, etc. Front desk didn't seem to have any idea about the problem. Transportation was very good, but limited. That is a general problem with the Denali area.

We stayed in a one room cabin with king bed and private bath. Quiet. A little tight with the king bed, but very nice. Restaurant was excellent, good food, excellent service for evening meals. enjoyed the many firepits around the property.

Stayed in July 2023

Great location.

Stayed in July 2023

room needed a table. Not enough room to place items

fire pits, village, river.

Stayed in June 2023

Shuttle hours, it was difficult to get around without a vehicle

Stayed in August 2021

Restaurant not good

Great location very comfy rooms

Stayed in September 2021

Restarant hours. None

Stayed in September 2021

Really needs a refrigerator in the room. We stayed at 4 other hotels during this stay and this was the only place without a refrigerator of some kind. Especially given that the dining was closed and there was not breakfast included. We would have liked to be able to have a cold drink and microwave a breakfast sandwich. The halls were pretty noisy with guests in and out all night long (a Sunday night!) but that's not the fault of the hotel.

Great location in the park, right on the river. Staff went above and beyond to help us with a flat tire.

Stayed in August 2021

Could use a mini fridge in the room.

Clean, quiet, comfortable. Great place to stay.

Stayed in August 2021

I had two reservations at the property. One through booking.com and another done directly. Manager could not find my direct booking! She did find my booking.com reservation but challenged finding the other and did not apologize. Luckily I had a copy

The food at the restaurant for breakfast,packed lunches and dinner was good The setting along the River is lovely. Enjoyed eating and drinking on the large sunny deck by the river Also, there’s a nice sandy beach along the river to enjoy The Tundra Wildlife Tour bus picks you up there It is very close to the park. Able to walk to the park from there

Stayed in July 2021

Minimal amenities in unit

Location

Stayed in August 2021

Location good. Setting beautiful

Stayed in August 2021

The restaurant quality does have a weird selection of dishes on the menu and they were indeed out of some items. Depending on what you order, your quality will also differ but that is definitely reflected in the price. The 15 dollar burger won't look the same as the 30 dollar steak. However the 9 dollar chocolate lava cake will blow your mind! The only thing that does bother me is charging $18 extra to pick people up from the train depot that is literally 10 minutes driving down the road. You are all transported together on a converted school bus which could hold 46 people. And everyone pays that fare. What an insane cash cow that is?! PS: The hot breakfast buffet is $25...

The property is literally located on the border of Denali National Park, next to a river offering some great views and spots to relax. The rooms, buildings, common areas and property in general were kept very clean even though they were at full capacity. The rooms are definitely not overpriced for the type and location they are in compared to other National Parks. Please keep in mind that everywhere in Alaska, places are understaffed. So if you have to wait a bit longer, the kitchen is out of a certain food or a staff member needs to go ask someone the answer to your question, just be understanding. They are trying the best they can.

Stayed in July 2021

Beautiful view and great location!

Stayed in July 2021

Nothing

Location

Stayed in July 2021

Male bartender was not friendly. We sat down prior to 3 other ladies and he served them and never acknowledged us or served us. Credit card only in all places - they do not take cash ...I thought this was strange.

Location, cleanliness. Good food, great waiters!

Stayed in July 2021

The room was okay. I was disappointed that there wasn’t a refrigerator or microwave in the room. I thought that was standard nowadays.

The property is beautiful! There’s a river on property and lots of areas to sit outside and enjoy the outdoors.

Stayed in June 2021

Yes, amenities and services are limited right now due to the short-staffing, and there were at times long waits for food, but none of that impacted my overall opinion of the hotel, given the conditions they're working with this summer. What I would consider for the future, though, is that it's very difficult to get to other restaurants for dinner without a car of your own here, so options are a bit limited if you're relying on the shuttle service to get around (again, perhaps that's better when they're not short staffed). The room didn't feel really "worth" the nightly price here; it was small but clean and decently furnished, just a bit pricey for what you get. All that said, other hotels in the area are about the same, so I was pretty happy with my stay here and don't really have any complaints.

The staff here are truly wonderful -- this place is incredibly short-staffed this summer, like just about everywhere in Alaska at the moment, and the staff that are there this summer are working incredibly hard to deal with the large unexpected crowds flocking to Alaska this summer. Every staff member I interacted with, whether at the front desk, driving the shuttle, or taking your food order, was friendly, professional, and doing everything in their power to be helpful. If you're visiting this summer, please be patient and kind to the staff (I saw many guests take out their frustration on the staff -- it's not their fault that hotel management didn't hire enough staff this summer, and also didn't cap maximum guest capacity at the hotel either). The property around the hotel is beautiful, and a few hikes easily accessible as well. I ate at the restaurant both nights I was here, and food was tasty and reasonably priced (I live in CA, so I perhaps have a different definition of "reasonably" priced compared to other parts of the country). Overall, I was very happy I chose this hotel for my two nights in Denali, and I would happily stay here again.

Stayed in July 2021

Parking

Good location. Clean.

Stayed in June 2021

Loved the location on the Nenana River.

Stayed in June 2021