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  5. Reviews of Embassy Suites by Hilton Portland Downtown

Reviews of Embassy Suites by Hilton Portland Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

319 South West Pine Street, Portland, OR 97204, United States of America

#66 of 139 hotels in Portland

Guests' Choice

Review Score

Based on 584 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    7.9

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night

    Breakfast selection was fantastic. We had the King suite, and it worked wonderfully for our toddler being in the other room!

    Stayed in May 2024

  • Reviewed: May 2, 2024

    7.0
    Fun place to stay with kids
    • Leisure trip
    • Family with young children
    • Premium King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Mattress in the sofa bed was dreadful Unable to check in early so we had to pay more for a room upgrade

    Free snacks and drinks, breakfast was good Pool is fun

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Very nice ! Gorgeous
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The tub was not draining properly . The restaurant was closed on the Sunday we were there.

    Breakfast was amazing ! The pool and hot tub was great

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    No comments

    No comments

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    Good room and location - in general needs an upgrade
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Pool area in BAD shape

    The communication about the breakfast, resulted in us showing up 10 min before closing. Staff was friendly but the remainings of the breakfast buffet was not impressive.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Loved our stay
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Our first room had an ant problem. We reported the issue and moved to another room with no issues.

    Very beautiful hotel in Downtown Portland. Clean and secure. Walking distance to waterfront and pioneer place. Loved to pool, hot tub and sauna! Gym was pretty spacious and well maintained equipment. Hot breakfast in the morning with made to order omelets!!!! Evening happy hour reception too! Would definitely stay again.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    7.0
    OK, but should have taken up their upgrade offer.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 3 nights

    The room was much smaller than we expected. The main light switch did not turn on the bedside lamps (the only lights in the room) and the USB ports in the bedside lamps failed to charge the phones. There was no chair in the room.

    The hotel was convenient to the train ($10 taxi fare) but the neighbourhood was, I felt, run down. It was convenient to Portland's public transport system (Trams, trollies and busses)

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    It was comfortable
    • Business trip
    • Solo traveler
    • Premium King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The area on the restaurant side did not appear safe.

    It was comfortable.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Comfortable Stay with Excellent staff and customer service.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - High Floor
    • Stayed 1 night

    There was nothing I needed changed. We had an excellent, large room with comfortable beds. I would recommend getting a room that is not on the interior if you don't want to have a view of just the other building wings. We had a top floor end unit, so we had a view of the city.

    Very Cool Old-School Hotel with new hotel Amentities. The Beds were Very Comfortable. The evening reception was a nice way to end the day, and the on-site restaurant was quite good. The morning breakfast had lots of good options, and made-to-order omelettes available.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds
    • Stayed 3 nights

    Air quality in the room (carpet was humid and needed more than a dry vacuming). Price of valet parking.

    Location, Lobby. Great breakfast and happy hour. Service.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    9.0
    Choose a different hotel with free parking.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like that. It cost $60 per day to park because the hotel doesn’t have their own parking.

    The rooms were clean and comfortable.

    Stayed in February 2024

  • Reviewed: March 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was not clean

    The breakfast and happy hour Nice spacious rooms Comfortable beds/clean

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Enjoyed ou stay and was very conveniently located
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Valet Parking very expensive

    Lots of amenities and complimentary food and drink

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Couch bed was awful the room had little things I didn't like about it like no fan in the bathroom . Was not informed about snack time in cafeteria at 5 hated delegating key cards to get on and off of elevators and cost to much for my dog and parking.

    Very great location all my kids had a blast loved the pool area with arcade

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We were a family of 5 and the sofa bed didn't have blankets or extra pillows.

    The rooms were clean.

    Stayed in March 2024

  • Reviewed: February 18, 2024

    7.0
    Good for families.
    • Leisure trip
    • Couple
    • King Suite - High Floor
    • Stayed 1 night

    A little cleaner and of course more staff would have been great, but understandably short staffed due to blizzard.

    Great breakfast. Unfortunately, short staffed due to the major blizzard, but all guests were understanding. Nice place.

    Stayed in January 2024

  • Reviewed: January 29, 2024

    8.0
    • Travelers with friends
    • One-Bedroom Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: January 13, 2024

    8.0
    Good hotel stay
    • Leisure trip
    • Couple
    • Corner Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The heating was very temperamental, I kept having to restart it to keep it going.

    Place was a nice and clean hotel. Security was a good addition with where it is in town.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    8.0
    Very Good
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    What I don’t like from the property and the room I was staying it was bad because when I was taking a shower, it was a lot of water outside of the shower and to the floor and we had to use the towels of the water not go around at the bathroom that was one of the main issues they told me because is all property of floor 80 years old that’s what they saying. I don’t know if it’s true or not. Also, they laughed the soap setting and the chair and the tattoo the manager about these and they told me they were going to take care and they never did it they left it again, somebody laughed it before me arriving to the room there was somebody soap with the hair and that was disgusting for me

    The property it was a good location good place and it was so beautiful inside my family and my kids like a lot

    Stayed in January 2024

  • Reviewed: January 7, 2024

    9.0
    Room was so cozy, very spacious and we were so close to clubs, bars and the mall. Walked almost everywhere.
    • Travelers with friends
    • One-Bedroom Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everything ! Complimentary drinks were a plus !

    Stayed in December 2023

  • Reviewed: January 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect

    Clean and very friendly staff

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable bed, clean room Mothers Bistro was excellent Staff very friendly and professional

    Stayed in January 2024

  • Reviewed: December 26, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Happy hour was incredibly sub par as was breakfast. Excepted much more out of such a spendy hotel

    Stayed for a night. Room was very nice and clean though a bit outdated.

    Stayed in October 2023

  • Reviewed: December 18, 2023

    8.0
    The hotel was great, happy hour and breakfast were good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The valet service almost broke the ignition in our car by trying jam the wrong key in the ignition, we waited 30 mins for the car to be returned The valet didn’t have the common sense to talk to his colleagues about the keys until we asked what was going on. The fob is not complicated. We were told that he was new and they would “talk to him” We were late for our appointment

    Well maintained

    Stayed in December 2023

Showing 1 - 25

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