470 Gold Star Highway, Groton, CT 06340, United States of America
#15 of 15 hotels in Groton
Guests' ChoiceBased on 307 hotel reviews
3.6Cleanliness
4.7
Comfort
4.8
Location
6.1
Facilities
4.3
Staff
5.3
Value for money
4.9
Free WiFi
5.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 28, 2023
Rebecca
United States of AmericaAbsolutely filthy. We had to go to walmart and buy a new bedset just to sleep there. The bedd was covered in stains and cigarette burns. Floors were dirty. Shower was dirty and had a hole in the wall like someone punched it. Chairs in the room were covered in stains. Absolutely the grossest room we’ve ever stayed in.
Stayed in August 2023
Reviewed: August 24, 2023
Jmart422
United States of AmericaNo bed was gross and broken. The walls were full of holes and were disgusting. Beyond gross. The rug was wet and stunk real bad. The room had a dead mouse inside and full of flies. No exaggeration.
Honestly I didn't like anything.
Stayed in August 2023
Reviewed: August 21, 2023
Kristain
United States of AmericaWas worst experience I have ever had renting a hotel room ever. Cockroaches everywhere, green fur and black spore mold on the wall, ceiling, and furniture. Even the bed skirting had green mold on it. Manager did nothing at all to remedy this, was told to come back in the morning for a refund and then in the morning was told "nothing we can do". Wasn't even given an apology when I explained the conditions! None of the photos listed online look even remotely like anything there on site. This place should be shut down by health inspector. Any booking site should take this location off there list.. I'm still trying for a refund considering I ended up sleeping in my car as it was too late to travel. And wasn't even able to use the shower.
Nothing
Stayed in August 2023
Reviewed: August 21, 2023
Abbey
United States of AmericaFront desk was rude. Sketchy people just sitting around outside smoking butts.
No breakfast like advertised. No table to put anything on. No stopper in shower. Electrical outlet beside the night stand was dangling from the wall. Asked 3 times for extra pillows and never received it. Will not stay again. Do not recommend this place:,
Stayed in August 2023
Reviewed: August 14, 2023
Luis
United States of AmericaThis place was dirty and disgusting. The rug was filthy the sheets were dirty and the bathroom was nasty. The front desk isnt there past 12 and in the morning they arent there till past 11
There is no breakfast.
Stayed in August 2023
Reviewed: August 11, 2023
Charlene
United States of AmericaPlease thank entire staff for their professionalism, efficient check -in as I traveled a long distance and arrived later than expected, and for exceptionally clean accommodations. I was so pleased with tv reception, ice machine accessibility, and mini fridge and microwave in room!!!😀
Stayed in August 2023
Reviewed: August 5, 2023
Joseph
United States of AmericaThe place is a dump and that’s putting it nicely!!! Not clean, furniture broken, paint peeling off the walls, BUGS, not friendly or helpful staff and the icing on the cake the shower from upstairs poured into our room and we slipped on the soaking wet bathroom floor. I can’t even begin to tell you how bad the first room they tried to give us was….. OH and the bathtub was so disgusting I wouldn’t even shower there. SAVE YOUR MONEY, GO SOMEWHERE ELSE. I have a video of the water pouring into the room.
I didn’t like ANYTHING!!!!
Stayed in August 2023
Reviewed: July 31, 2023
Arialdys
United States of AmericaIs worst hotel I see in my live
Stayed in July 2023
Reviewed: July 29, 2023
Donald
United States of AmericaExtremely poor condition of the room. Cabinets stayed open, peeling paint, holes in walls.
Location was fine
Stayed in June 2023
Reviewed: July 22, 2023
Bruce
United States of AmericaThe blankets were very inadequate and made of very inferior quality plastic. Very few soap and cosmetic amenities. No maid service was offered. The plastic lampshades were cracked and looked like they were produced badly in the 20 Century. The TV could not be properly manipulated. All the lights were not plugged into the the wall sockets but when plugged in they worked and lit up. The microwave was filthy and I was fearful of its safety. The refrigerator likewise was filthy. All in all a very unsatisfactory experience.
Stayed in July 2023
Reviewed: July 20, 2023
Collette
United States of AmericaI had asked for a sofa or roll away bed so we would each have our own beds. Nothing was available once we got there. The first bed was unmade and had cigarette burns on the sheets and bed cover. The toilet was running and could be heard as you came into the room. The tub had a ring around it. We left the room and asked for our money back. He stated booking.com would have to as we made reservations through them.
It was on the first floor
Stayed in July 2023
Reviewed: June 27, 2023
Martin
United States of AmericaIt was dirty had electrical wires hanging out of the wall. No coffee or alarm clock. No hot water. Was the type of place you would go to get drugs or a prostitute
Nothing
Stayed in June 2023
Reviewed: June 26, 2023
Romildo
United States of AmericaEverything is the worst Hotel ever..
Unfortunately this place was like the D day worst nightmare ever, , the facilities were like a abandoned hotel, big bugs walking around, no lights working, the carpet was so filter and dirty that we couldn't walk bear foot, and the bathroom we didn't take shower, no way no how our could even bear to shower in the disgusting bathroom, listen most of times we don't follow reviews, but listen to me, if you see 2 + 3 just check out and judge yourself, I hope this helps out yu Thinn‽
Stayed in June 2023
Reviewed: June 25, 2023
Richard
United States of Americadirty people living there horrible
nothing
Stayed in June 2023
Reviewed: June 4, 2023
Gervais
United States of Americaderty room .site said breakfast included no breakfast want a refund.
Stayed in May 2023
Reviewed: June 3, 2023
Stephen
United States of AmericaTV was acting up,and staff right away gave us a better room
Stayed in May 2023
Reviewed: May 29, 2023
Peggy
United States of AmericaOur room #104 was disgusting!! Walked into a bad smelling rm. Stains on the walls. Mold on the ceiling in bathroom broken wall mirror, box spring had mold, stained sheets on the bed, burn holes on the furniture, broken tiling on the floor refrigerator desperately needed defrosted. Went and complained nothing was done. We left came back to the rm later that evening then saw many little flies flying around in the rm. Went and complained again so they gave us another rm..they called it the Managers rm. It was a little cleaner bed was very uncomfortable. I will NEVER stay at this hotel again I wished I could get my money back for that stay.
Location
Stayed in May 2023
Reviewed: May 23, 2023
John
United States of AmericaEverything
There was a bed in the room. A TV that had no way to switch channels without going through them all. I wasn't very clean. I was to meet a woman there. She had something come up. I'm glad she didn't see the room. In the room there was a bed . Two end tables. Not much else.. I had to stay there that night. I wouldn't recommend it to anyone.
Stayed in May 2023
Reviewed: May 18, 2023
Stephen
United States of AmericaBedspread had burn holes in several places
Staff was friendly
Stayed in May 2023
Reviewed: May 13, 2023
Chantelle
United States of AmericaEverything
Nothing
Stayed in April 2023
Reviewed: May 1, 2023
Charlene
United States of AmericaExceptionally clean and amenities in room superb: microwave, refrigerator and freezer. Front desk gentleman at check-in was professional, efficient, and polite. Housekeeping went above and beyond to make stay pleasant and stress-free!!
Stayed in April 2023
Reviewed: May 1, 2023
Jacobs
United States of AmericaNothing. The room was disgusting. Floor was dirty, dust everywhere, the towels were dirty. Stains on stuff. Burnt holes. TV stand broke. Lights were broke. Broken cars in the parking lot, diapers on the ground dirty.
The location.
Stayed in April 2023
Reviewed: April 30, 2023
Zameica
United States of AmericaThe room was absolutely disgusting there was blood on the tv stand, hair hanging from the towels, a bone a juice box and tissues on the floor, giant brown stain in tub, the tv didn’t work and only got 1 channel.
Nothing is was really gross
Stayed in April 2023
Reviewed: April 25, 2023
Blanco
United States of AmericaPicture on booking.com are not from this hotel unless they are from when the hotel first opened Your website said continental breakfast there was no breakfast and we did not get $2 off by paying online the shower was to hot the walls were too thin you could hear someone snoring in the next room as if they were in the room with us we want a full refund no smoke detector tv only had a couple of channels the room was filthy microwave burnt inside no coffee maker toilet paper holder and towel rack were broken the hair drier did not work sheets had cigarette burns and it was a nonsmoking room and smells like smoking room only had the end of a roll of toilet paper on the toilet tank the vent in the bathroom did not work walls and ceiling were peeling paint rug in the room looks and feels like it had never been clean I could meet going but I just want a full refund
The bed was ok the ice machine worked
Stayed in April 2023
Reviewed: April 22, 2023
Ashley
United States of Americathey never let us check in. The office was closed upon arrival and no one responded to either of the doorbells. I drove from Florida to Connecticut, and I am booked in advance to ensure no hassle of upon arrival. I ended up having to go down the street to get a room elsewhere.
Stayed in April 2023
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