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  5. Reviews of Four Points by Sheraton Los Angeles International Airport

Reviews of Four Points by Sheraton Los Angeles International Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9750 Airport Boulevard, Los Angeles, CA 90045, United States of America

#338 of 384 hotels in Los Angeles

Guests' Choice

Review Score

Based on 2221 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.8

  • Location

    7.9

  • Facilities

    6.2

  • Staff

    7.3

  • Value for money

    6.2

  • Free WiFi

    7.4

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: December 4, 2023

    6.0
    Not value for money
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Dated, the bath tub didn’t work, the water pressure was extremely low and no hot water. Had to request for another room.

    Conveniently located and with a shuttle service

    Stayed in December 2023

  • Reviewed: December 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Larger Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Staff seemed ill trained; noisy for sleeping.

    Clean, affordable, convenient

    Stayed in December 2023

  • Reviewed: December 4, 2023

    6.0
    Pleasant
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was rough. The walls were very dirty, rusty fixtures, tub drained too slow, hairs coming up from the drain, bad repair job on the toilet paper fixture and the towels were so old they didn't look clean

    The lobby was nice

    Stayed in December 2023

  • Reviewed: December 3, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is very run down, and there is no free WiFi available.

    The staff were friendly and helpful, and the location is easy to get to with the airport shuttle.

    Stayed in November 2023

  • Reviewed: December 2, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Larger King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient location

    Stayed in December 2023

  • Reviewed: November 29, 2023

    5.0
    You have Roos that's out dated any old and charge $150 .00 deposit for what it didn't even have a mini refrigera
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Out dated old room set up like a motel yet over priced

    Location

    Stayed in November 2023

  • Reviewed: November 28, 2023

    5.0
    Don’t expect free parking
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I didnt enjoy the fact that after putting a 135$ down for deposit that i would also have to pay a daily parking rate of 50$! I think that if you come to a hotel parking should always be included for anyone as long as they have a room. Ridiculous amount of daily rates for people who have a room. We had to park across the street at anotber hotel lot fot 30$ and i thought that was even more ridiculous that people actually pay for these nice hotels and cant even get the reasonable price for parking at their location.

    I enjoyed the beds, got the best sleep.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    6.0
    Good
    • Leisure trip
    • Family with young children
    • Larger Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Outside noise level

    Convenient

    Stayed in October 2023

  • Reviewed: November 24, 2023

    6.0
    The stay was OK, not BAD, but not great either
    • Business trip
    • Group
    • Larger Queen Room with Two Queen Beds
    • Stayed 4 nights

    One of the employees was very rude to me (didn't get his name). During our stay the hotel cards kept on de-magnetizing, whereby we had to go down to the front counter to have them fixed. One night both cards de-magnetized, and naturally we made sure they didn't come close to our wallets or cellphones. We immediately put both of them in the room on the TV stand far from any wallets or cellphones, yet they still de-magnetized and didn't work. I had to go out to run an errand, and after I returned I went to the front counter to have them fixed, however there was an extremely long queue (seemed like a lot of people arrived from the airport) and I assumed already checked-in guests would get preference. Oh not, this little prick very arrogantly told me I need to fall to the back of the queue and wait until it is my turn. So a guest whom already checked in now needs to wait for 40+ minutes just to get back into their room? This seems ridiculous, especially since it takes them less then 30 seconds to fix the card. I was very upset about this decision and also his arrogant response. He clearly had a bad day and made sure I suffered with him. In addition to this, the rooms were not bad, but also were not great. The carpets seemed like they hadn't been cleaned for a very long time!

    Edgar's service was nothing short of STELLAR!! He was extremely friendly, very helpful, and he even gave us reduced parking fees as was noted on our booking. He was just such an amazing person to deal with, kudos to him!

    Stayed in November 2023

  • Reviewed: November 24, 2023

    7.0
    Nice and shuttle to the airport.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    The bar was still closed at 2pm.

    The room was small but the bed was very comfortable. The shower was good. It is really close to the airport.

    Stayed in October 2023

  • Reviewed: November 22, 2023

    7.0
    Alright stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Quieter room location

    Bad pillows, noisy street outside

    Stayed in November 2023

  • Reviewed: November 22, 2023

    6.0
    Overall the stay was reasonable.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    Lack of cafeteria during the day. Pretty poor for such a large hotel.

    Proximity to airport.

    Stayed in November 2023

  • Reviewed: November 22, 2023

    6.0
    Overall the stay was reasonable.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    Lack of cafeteria during the day. Hopeless hot water system.

    Proximity to airport.

    Stayed in October 2023

  • Reviewed: November 21, 2023

    7.0
    Good
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Non weed smoking and cigarettes all over

    Pool

    Stayed in October 2023

  • Reviewed: November 21, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night

    Cleaning leaves something to be desired. I found strands of men's hair in the bathroom sink, as well as the quality of the towels was terrible, extremely old

    For me the most important thing was the location, as I needed a place to spend the night close to the airport.

    Stayed in November 2023

  • Reviewed: November 19, 2023

    6.0
    Pleasant
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    For the price it wasn’t very nice. Too expensive for what it is.

    Close to airport

    Stayed in November 2023

  • Reviewed: November 17, 2023

    6.0
    Expected better from a Sheraton company
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was not very clean.

    Proximity to LAX

    Stayed in November 2023

  • Reviewed: November 15, 2023

    5.0
    Good price when you need sleep but not ideal for a vacation
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The ice machine was broken there was water all over the floor literally your walking and it’s water coming out the carpet the tv kept shutting off after I spent money on movies and I had to get a room change because the initial room was dirty that they checked me in

    It’s quiet so that was a good thing

    Stayed in November 2023

  • Reviewed: November 14, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t like the fact that it was $50 per to park you would think when your giving business to the hotel and spending money in the facilities they would give you free parking or some kind of discount .. stayed there many years ago and the rooms could do with a makeover it’s very dated

    Very close to the airport

    Stayed in November 2023

  • Reviewed: November 13, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Free parking

    Stayed in November 2023

  • Reviewed: November 8, 2023

    5.0
    Unpleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Upon checking in, we were given a room, which had to go through a very narrow hall way, making it very difficult with our luggage. The room has a window, facing the hall way, so we have to close the curtail at all time for privacy. It reminded us to a motel, yet, this is a proper hotel. The room was noisy from an unknown source. This was a second room we were given, as the first one, the door could not be closed, and the a/c was very noisy. We could also hear the noise from the adjacent room, making it very uncomfortable to us. Upon checking out, which was at 11am, we asked for one hour extension, and were told the cost was $25 for the extension, which was most of the time complimentary at other hotels. Also during lunch time on Sunday, there was no restaurant at the hotel. Had to go the another hotel for lunch.

    Only the location as we were bound to leave from the airport

    Stayed in November 2023

  • Reviewed: November 7, 2023

    5.0
    $50 parking is insane
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    $50 for overnight parking. Rooms were very small. 2nd floor gave ambiance of a cheap motel, especially the hallway. Bathroom sink water was running low and slow. Shower was stopped up.

    Great location to the airport

    Stayed in November 2023

  • Reviewed: November 5, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Protests in front of the hotel didn't allow us to have a proper sleep and was very disturbing

    Stayed in October 2023

  • Reviewed: November 3, 2023

    5.0
    Cheapest hotel near LAX, and it shows. Worth it for one night's sleep.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    Thermostat did not show temperature or settings (dead batteries?), sink did not hold water for shaving. Lights could not be turned off without getting out of bed. Check-in could not be done on-line. General lack of basic maintenance.

    Free airport shuttle, comfortable beds,

    Stayed in November 2023

  • Reviewed: November 1, 2023

    5.0
    It was good but expected better cleanliness
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night

    Bath room had lot of hairs on the walls

    I liked the spacious room, good interiors and courteous staff.

    Stayed in October 2023

Showing 76 - 100

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