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  5. Reviews of HI New York City Hostel

Reviews of HI New York City Hostel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

891 Amsterdam Avenue, Upper West Side, New York, NY 10025, United States of America

#151 of 410 hotels in New York

Guests' Choice

Review Score

Based on 6534 hostel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.5

  • Value for money

    8.3

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 27, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in Men's 12-Bed Dormitory
    • Stayed 1 night

    Excellent location 5 mins from subway station

    Stayed in February 2024

  • Reviewed: April 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in Men's 12-Bed Dormitory
    • Stayed 2 nights

    Beds weren't the most comfortable and were very squeaky, still was able to get a good sleep. It is a hostel so definitely bring ear plugs and sleep mask, people are coming in very late. Still, great accommodation especially for the money.

    Great value for the money, with a great location just a few minutes from subway and Central Park. Stayed in the 12-person room, everything was clean including the shared bathrooms and showers. Friendly and helpful staff!

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Good location and clean
    • Leisure trip
    • Solo traveler
    • Bed in Men's 10-Bed Dormitory
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t see more activities to integrate the people and more recharge spots, nowadays is necessary.

    The property is in one wonderful location, three blocks of the Central Park , one block to a subway and all staff is very polite e helpful

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in Women's 10-Bed Dormitory
    • Stayed 2 nights
    • Submitted from a mobile device

    The place is huuuugeee. I had a room very far from the toilet and was not very comfortable walking in the freezing corridor in the night. Showers are crowded in the morning. And in the night the water is not hot enough. The kitchen is ok for cooking but also crowded at peak times. The mattress was not very comfortable, not enough blankets (the room was chilly in October!)

    Good location close to subway 1, with many shops and restaurants around , and close to central park Friendly staff. But do not expect personal treatment, too many people are there and the staff changes every day. So it's more "impersonal" than other hotels . They have luggage storage for the day (5 USD) which is very convenient. And you can use toilets and common areas even after check out. Very helpful if you spend the last day in NY and then have to fly.

    Stayed in March 2024

  • Reviewed: April 24, 2024

    8.0
    Overall good
    • Leisure trip
    • Solo traveler
    • Bed in Women's 10-Bed Dormitory
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Cheap stay

    Stayed in March 2024

  • Reviewed: April 24, 2024

    9.0
    A memorable stay
    • Leisure trip
    • Solo traveler
    • Bed in Men's 12-Bed Dormitory
    • Stayed 4 nights
    • Submitted from a mobile device

    Good staffs. Very welcoming atmosphere. Volunteer was super helpful in providing directions and metro details

    Stayed in April 2024

  • Reviewed: April 23, 2024

    7.0
    Clean and a ventilated room with a nice garden
    • Leisure trip
    • Solo traveler
    • Bed in Men's 8-Bed Dormitory
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and a ventilated room with a nice garden

    The garden 😍

    Stayed in April 2024

  • Reviewed: April 21, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in Men's 12-Bed Dormitory
    • Stayed 1 night

    The dorm was a bit stinky.

    Location was nice and easy to find. Its closer to central park and metro stations. It has several food spots nearby. The hostel itself was very clean. Loved the restrooms as they were equipped with hot water and soap. Towels and linens were also clean. They offered my early check-in since a bed was available

    Stayed in April 2024

  • Reviewed: April 20, 2024

    7.0
    Value for money but booking.com charged more
    • Leisure trip
    • Solo traveler
    • Bed in Men's 10-Bed Dormitory
    • Stayed 2 nights
    • Submitted from a mobile device

    Most the times their elevator is out of order, people have their baggage they had to drag thru the stairs of 4 floor Booking.com prices for 2 days are 190% more than what hostel is charging, I stayed additional 2 days for 48$ each, whereas booking.com charged 184.50 for two days,

    Location, value for money

    Stayed in March 2024

  • Reviewed: April 18, 2024

    9.0
    Overall great location, clean, convenient facilities nearby, close to subway & free activities incl.
    • Leisure trip
    • Solo traveler
    • Bed in Men's 10-Bed Dormitory
    • Stayed 2 nights

    Perhaps the insuficient number of MALE facilities in the 2nd floor compared to FEMALE and ALL GENDER. I think the 1st floor of the building might have had more additional male facilities.

    The hostel was at a walk-able distance from the Line 1 Subway, Easy to get in and out. Clean facilities and a huge kitchen facilities. The idea of breaking the ice and talk to other users. Planned activities, like the tour with Phil to Tribeca. Other similar activities were included. Convenient corner-shops on Amsterdam Av to get food. Big individual LOCKERS in the dormitory. Clean areas and bilingual staff.

    Stayed in March 2024

  • Reviewed: April 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in Women's 6-Bed Dormitory
    • Stayed 1 night
    • Submitted from a mobile device

    Close to the subway

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Nice place to stay
    • Leisure trip
    • Solo traveler
    • Bed in Men's 4-Bed Dormitory
    • Stayed 1 night

    Nice place to say. Bed was comfortable. There is kitchen in the hostel where you can prepare meal, tea etc. Staff is friendly and offered leaving bags before check-in time.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in All-Gender 10-Bed Dormitory
    • Stayed 3 nights

    Just the price, but it's one of the cheapest options in NYC anyway.

    Nice and helpful staff, close to 103rd stations and Central Park. Beds, room and bathrooms ok. Well equipped kitchen, pool table. Nice cafe with sandwiches, coffee and hot meals available.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in Men's 12-Bed Dormitory
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in January 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in All-Gender 12-Bed Dormitory
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Easy check in

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in Women's 6-Bed Dormitory
    • Stayed 1 night
    • Submitted from a mobile device

    I wish it was more of a social hostel, most of people there were teenagers in a group trip

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    It was perfect and peaceful stay
    • Business trip
    • Solo traveler
    • Bed in Women's 6-Bed Dormitory
    • Stayed 2 nights
    • Submitted from a mobile device

    At one point there was no hot water in the entire 3 floor and it was so uncomfortable. Just imagine the weather in New York in cold weather and cold water.

    The security is good and our room was peaceful.

    Stayed in March 2024

  • Reviewed: April 12, 2024

    7.0
    Hi Hostels good quality
    • Leisure trip
    • Solo traveler
    • Bed in Men's 12-Bed Dormitory
    • Stayed 2 nights

    I'm not sure if this happens often or if it was an exception, but on the first night, there was a guest sleeping in the bed assigned to me, and on the second night, when I arrived, I noticed that my locker had been opened and my belongings taken out. I had to go to the reception to claim them, and they apologized, saying that it wasn't common for this to happen and that they had accidentally changed my bed/locker.

    It's easy and flexible to check in, the facilities look clean, it's well-maintained, there are ample and spacious showers and toilets. There's a cafeteria on the ground floor with snacks and sandwiches available.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Bed in Women's 8-Bed Dormitory
    • Stayed 4 nights

    Receptionist Joanna is so friendly. When I checked in, she gave me lots of information.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Bed in Women's 10-Bed Dormitory
    • Stayed 2 nights
    • Submitted from a mobile device

    We went on winter and shower was pretty cold for a cold weather

    Stayed in March 2024

  • Reviewed: April 9, 2024

    7.0
    Very nice hostel, and well located. I will return for sure!
    • Leisure trip
    • Solo traveler
    • Bed in Women's 8-Bed Dormitory
    • Stayed 3 nights
    • Submitted from a mobile device

    The dormitory did not smell very good. The 2nd night, some other folks in the room opened the window, the door and the window in the corridor to create a draft and change the air. I think it would be good for rooms to be ventilated on a frequent basis. I know it was winter not long ago, but that would improve air quality.

    Nice common spaces, lots of plugs to charge electric devices, friendly staff, it feels safe in the hostel. Neighbourhood offers many food options and more.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bed in Women's 10-Bed Dormitory
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast option, no Lounge accessible without keycard.

    Good equipments

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in Men's 10-Bed Dormitory
    • Stayed 4 nights

    The location is great for visiting Manhattan. The subway station is a 1-minute walk away, and Central Park is a 10-minute walk away. The check-in and check-out were super easy. The staff were friendly, and I could leave my luggage in the morning and explore the city before the room was available. I had a room on the fourth floor close to the restroom and shower, but I couldn't hear any noise from outside the room.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Very nice place for a solo female traveller!
    • Leisure trip
    • Solo traveler
    • Bed in Women's 10-Bed Dormitory
    • Stayed 5 nights
    • Submitted from a mobile device

    Common spaces are quite noisy but you don’t really expect a very calm place in a hostel. However the dorm was quiet excepted from the air cond sound.

    Very safe atmosphere in the hostel, it is very convenient to go to downtown with the metro, the kitchen is well equiped and clean, sandwiches sold near the reception are really good (but around 10$ each) and beds are very comfortable! This place is a good choice especially when you are travelling alone and want a safe and cosy place.

    Stayed in April 2024

Showing 1 - 25

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