vallet park is expensive. It would be cheaper to make a reservation at other parking lot.

-location. near from ballpark. -breakfast service was so nice! -friendly staff.

Stayed in April 2024

The breakfast attendant was rude and pushy.

Front desk staff and valets were extremely friendly and helpful. Room was very clean and quiet.

Stayed in April 2024

Valet parking is very pricy. Valet staff rude twice. No breakfast. A little tough to get in driveway as Valet staff was behind and cars out to the road waiting to check in.

Great location for walking to/from Little Ceasers Arena. Beautiful facility.

Stayed in March 2024

Part of our room fee was to cover our breakfast but it only paid for 2 of us.

The staff was helpful and the room was comfortable.

Stayed in February 2024

Price

Close to venue

Stayed in February 2024

No disabled parking Very expensive... we stayed in Chicagao for 3 nights for same price

Very good location

Stayed in February 2024

The valet lady (older woman) was very rude no people skills what so ever. Then the older woman at the front counter with the long nails another very rude employee does not need to be at the front counter she had no customer service skills. Too much attitude in her voice very rude all the way around.

Very nice clean and in a great location

Stayed in January 2024

I don’t recall anything about paying extra for parking

Stayed in January 2024

the mattresses need to be replaced asap-they both were sagging towards the middle.

great location to watch the Lions win!

Stayed in January 2024

door on side was locked when we returned from Wing game - also no music on news years eve in bar

Room was clean everthing i needed was there

Stayed in January 2024

Easy access to many venues, excellent front desk staff.

Stayed in November 2023

no full time resturant, breakfast buffet only. 16.99. really? guest staying should only pay 12.99, outsiders 16.99 verify by showing room key. bar wasn’t staffed properly or set up properly. should have small kitchen for lite sandwiches, burgers and fries, small appetizers

convenient for events downtown, the valet parking

Stayed in October 2023

Not enough towels

Location, clean, quiet, comfortable

Stayed in October 2023

The price is much higher then other similar hotels situated in downtown…even in bigger ger USA cities

Very professional person at the reception

Stayed in October 2023

Not criticizing at all but some suggestions. Needs updating and pool. I always choose Hilton Garden Inn in every town if possible. They are always new or flipped with modern furnishings so bathroom is new and clean and appliances are working good, with affordable mid price. -This Hilton needs update, bathroom tubs looked dingy although clean so makes you not notice the other updates, fridge never worked properly so some food was ruined, and tv picture was not looking he. 2nd stay at this site. -Also I always pick Garden Inn becuaee they all have indoor pools, but the pool here was shut down after COVId from some structure issue maybe? It’s my favorite thing about all hotels, swimming.

Location is prime! Favorite hotel here because I come for shows at Filmore and Fox. Staff is always pretty cool, kind, and helpful. This visit, Especially Jedalyn, she was always smiling warm and going above and beyond to make customers feel like it’s home. And the Valet at night, i heard him called Noel? He’s easy to approach and went out of his way to help customers and other staff. Love to hear music all over at night and can walk to everything important downtown. Maintenance and other staff came immediately up if i needed stuff which is probably hard to keep up with so appreciate that.

Stayed in September 2023

The beds are HORRIBLE - hard as a rock - VERY UNCOMFORTABLE

Stayed in August 2023

The elevators were very slow. The doors to the stairs were locked. What if an emergency happened? We were directed to another stairwell when pointed out. The price was stupidly high. The room was not vacuumed prior to our stay.

Location,location, location! Staff was very friendly.

Stayed in August 2023

They advertised that there was a bar/restaurant. But it was closed down. The elevators (2) weren’t working right. They needed to be serviced. They knew it but I don’t know if they had them serviced since our stay.

The location was good for going to games.

Stayed in July 2023

The hotel seems like it could use some updates.

The location is great if you are going to a show at Ford Field. The beds were pretty comfortable. The room was clean.

Stayed in July 2023

The hotel is clean but worn. An upgrade is needed for the whole building. The beds definitely need to be replaced. They made noise when turning over. I had difficulty connecting to the wifi but that could’ve been me. Need more luggage carts.

The location is great. We were able to walk to several destinations. We enjoyed the view from our room. Proximity to sporting venues is excellent.

Stayed in July 2023

The price was insane. They obviously jacked up the price due to knowing there was a concert. If it wasn’t for the location, I would not have stayed here. And the hotel at night is very loud due to the surrounding bars, clubs. So if you are a light sleeper be prepared.

Went to a concert at Ford Field. The location was fantastic, short walk to the stadium.

Stayed in July 2023

No parking except $45 valet, no free breakfast.

Location was great and within walking distance of Ford field and restaurants and bars.

Stayed in June 2023

Location was excellent. Short walk to Ford Field

Stayed in June 2023

Had to pay for parking but that's kinda expected in the city.

Staff very friendly. Always got a "hello how are you / how is your stay" every time you walk by.

Stayed in May 2023