100 Sandoval Street, Santa Fe, NM 87501, United States of America
#31 of 43 hotels in Santa Fe
Guests' ChoiceBased on 199 hotel reviews
7.7Cleanliness
8.4
Comfort
8.4
Location
9.3
Facilities
7.8
Staff
8.1
Value for money
7.2
Free WiFi
6.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Thomas
United States of AmericaNo on-site laundry or laundry/dry cleaning service.
Beautiful, spacious rooms nicely decorated. Excellent location within walking distance of all museums, the train station and many restaurants.
Stayed in April 2024
Reviewed: April 24, 2024
Roxana
United States of AmericaThe air conditioning was too loud, we had to request 3 times for someone to come to check, but there was no solution
Position, very nice lobby
Stayed in April 2024
Reviewed: March 22, 2024
Isaac
United States of AmericaWe booked a “pool view” room. Got a parking lot view. Cleanliness was less than par for a “hypoallergenic space”.
Good location, neat historic spot.
Stayed in March 2024
Reviewed: March 12, 2024
Sarah
United States of AmericaTemperature was not well controlled. Elevators were refrigerators - waiting areas were very chilly.
Restaurant was excellent - staff and food. Main desk staff was courteous and very helpful
Stayed in March 2024
Reviewed: March 1, 2024
Margie
UzbekistanBeing charged extra for breakfast when I thought I purchased with the over night stay.
Close to plaza area and walking distance to places
Stayed in February 2024
Reviewed: December 27, 2023
Berenice
United States of Americathe floor mat is dirty in the shower it had black fungus
Stayed in November 2023
Reviewed: December 25, 2023
Susan
United States of AmericaLocation
Stayed in December 2023
Reviewed: November 4, 2023
Reba
United States of America1st level had very wonky wi-if access.
Location close to shops and some museums
Stayed in October 2023
Reviewed: October 20, 2023
Edward
ThailandPaying for parking
Bed
Stayed in October 2023
Reviewed: August 8, 2023
Tinet
United States of AmericaThere was a good selection.
Stayed in August 2023
Reviewed: May 3, 2023
Tulu
United States of AmericaConstruction noise, lack of wifi in the rooms, hotel restaurant and bar have erratic, not reliable hours.
Stayed in April 2023
Reviewed: February 28, 2023
Mrandmrshernandez
United States of AmericaLOCATION!! The fireplace and decor was gorgeous
Stayed in January 2023
Reviewed: December 5, 2022
Kathy
United States of AmericaYou need to have 4 bath towels. Three towels for two people is too few. luggage carts are made wrong. You can't see where you are going if you have hanging bags. trashcans in room should be round not oblong. Too hard to get stuff in it which is the point. Need to have a soap dish. cookies in the lobby were over cooked.
Hotel is in a great location. nice size bathroom. Well lit. liked the plugs on the clock. Also clock time was not too bright at night for sleeping.
Stayed in December 2022
Reviewed: September 17, 2022
Barry
United States of Americacharge for ice???
pool needs work
Stayed in September 2022
Reviewed: September 9, 2022
Angie
United States of AmericaNothing
room was good and location was too.
Stayed in September 2022
Reviewed: September 5, 2022
Michael
United States of Americaair conditioning was loud
location, clean, architecture, decor
Stayed in August 2022
Reviewed: September 4, 2022
H
United States of American/a
location
Stayed in August 2022
Reviewed: September 2, 2022
Ellen
United States of Americapaying $22 for parking is high
good location!
Stayed in August 2022
Reviewed: August 29, 2022
Donna
United States of AmericaWhen I tried to check out, I was told there was no receipt because I did not owe anything. It was confusing. No one contacted me to clear up the misunderstanding. I called back and checkout person still was unable to talk to me about the confusion. She did send me my charges by email. I also had two pending charges.
Beds were very comfortable.
Stayed in August 2022
Reviewed: July 22, 2022
Clara
United States of AmericaBreakfast was OK. A little expensive for cold buffet
Stayed in July 2022
Reviewed: July 5, 2022
Cecelia
United States of AmericaCost
Liked the location
Stayed in July 2022
Reviewed: June 22, 2022
Victoria
United States of Americathe pool was closed during my stay, you had to pay for parking, there were no complimentary meals or snacks.
great location! very helpful staff!!
Stayed in June 2022
Reviewed: May 20, 2022
Deborah
United States of AmericaOur promised and paid for view was of the swimming pool, but the pool was empty and filled with patio furniture.
The bedding and mattress was wonderfully comfortable. We slept like rocks from a long day driving to get there. They did not have room service which was disappointing...we put an order in and went to pick it up. We understand there are limitations due to short staff.
Stayed in May 2022
Reviewed: April 16, 2022
Kenneth
United States of AmericaThere was no business center.
.
Stayed in April 2022
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