346 Kelly Road, Vernon, CT 06066, United States of America
#1 of 2 hotels in Vernon
Guests' ChoiceBased on 313 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.1
Staff
8.7
Value for money
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 12, 2024
Scott
United States of AmericaWe had reserved two rooms and requested that they be near one another. However, I got one room on the first floor and the other on the third floor. The third floor room was quiet but the first floor room had a party going on next door till past two in the morning.
The breakfast was very good. Large selection of breakfast items. The bed was very comfortable.
Stayed in May 2024
Reviewed: May 1, 2024
Russell
United States of AmericaPool was dirty
Great breakfast!
Stayed in April 2024
Reviewed: April 11, 2024
Jennifer
CanadaNot well insulated against sound. We could hear people talking outside. Very SMALL TV. Not USB charging ports within easy reach of the bed.
The location was great. We like to come off the highway, get gas, then go straight to our hotel. We also like to have a place to eat within easy walking distance. This hotel met all these criteria. Also, the hotel used Dove toiletries, which I like.
Stayed in April 2024
Reviewed: March 18, 2024
Michelle
United States of AmericaThe carpet in our unit should be replaced.
Stayed in March 2024
Reviewed: March 17, 2024
Woodworth
United States of AmericaEverything was great this trip. I have no complaints.
We needed a place to stay overnight, and it met our expectations and serve his purpose. I like how there are so many stores and restaurants within a few miles drive.
Stayed in March 2024
Reviewed: March 3, 2024
Tomoko
United States of AmericaThe bathtub didn’t hold water so I missed having hot bath my first night. They didn’t have fresh fruit, real yogurt, and nuts.
They let me use a bathroom in an other room when I complained about the bathtub in my room. It was smooth. They had a pancake maker.
Stayed in February 2024
Reviewed: February 8, 2024
Andrefortier747
CanadaPlace looks dated on inside and we constantly required maintenance to fix our toilet
Rooms were clean and breakfast was good
Stayed in February 2024
Reviewed: January 2, 2024
Haisan
United States of AmericaThe extra $150 fee
Pool & location
Stayed in January 2024
Reviewed: December 18, 2023
Denise
United States of AmericaThe carpet
Breakfast was great and ready ahead of time
Stayed in December 2023
Reviewed: November 15, 2023
Rhonda
United States of AmericaThe breakfast area was a bit cramped.
The property was clean and comfortable. The lady working in the breakfast area was singing as she worked. How great is that!
Stayed in November 2023
Reviewed: September 4, 2023
Anuli
United KingdomThroughout my stay at the hotel, all staff were brilliant except one front desk staff who never smiled. Each time I stood waiting to ask a question, she'd look away, pretend not to see me and when she did look up, she wouldn't say anything or even respond when I said hi. Just started at me in disgust like I was a bother. Her face literally screamed, "go away". Again, would be nice to have some shower gel at the pool shower area and have the pool done slightly warmer.
The kitchen staff were friendly and polite. The rooms were nice, spacious and clean. The pool is also clean even though felt slightly colder than should be. Breakfast was delicious and being able to pack and go to the room comes in handy with kids who struggle to wake early. I thoroughly enjoyed my stay. Thank you.
Stayed in August 2023
Reviewed: August 27, 2023
Kellie
United States of AmericaNothing
All
Stayed in August 2023
Reviewed: August 6, 2023
Michael
United States of AmericaBreakfast
Convenient
Stayed in August 2023
Reviewed: July 16, 2023
Lizbeth
United States of AmericaWish services like change of towels bedding etc were available
Clean - accessible - good value
Stayed in July 2023
Reviewed: July 11, 2023
Susan
United States of AmericaThey didn’t have my reservation through Booking.com
Convenience
Stayed in July 2023
Reviewed: July 9, 2023
Muhammad
United States of AmericaThe hallways smelled funky
Breakfast was excellent
Stayed in July 2023
Reviewed: June 25, 2023
Robert
United States of AmericaThe room was clean and the bed was comfortable. The location was fantastic.
Stayed in June 2023
Reviewed: June 14, 2023
Emily
United States of AmericaSome of the other guests were listening to music pretty loud across the hall. It was tough focusing on getting my work done in the evenings but that’s my only complaint. Besides that the stay was great for the price!
Stayed in June 2023
Reviewed: June 13, 2023
Stephanie
United States of AmericaEverything was great
Great location and comfortable
Stayed in April 2023
Reviewed: June 13, 2023
Harry
United States of AmericaBreakfast was good nice variety of food.
Stayed in June 2023
Reviewed: April 29, 2023
Matt
South AfricaAccessable from major routes, friendly and efficient staff, A+ staff. Room was clean and well equiped.
Stayed in April 2023
Reviewed: April 28, 2023
Donna
United States of AmericaLess door slams, but how can that be improved?
Close to highway but didn't sound too loud. Breakfast good!
Stayed in April 2023
Reviewed: March 26, 2023
Katherine
United States of AmericaThe pending deposit for damages took 5 days to clear.
Breakfast provided varied menu, Coffee was good. Staff handled room snafu appropriately, Pool was delightful, towels adequate.
Stayed in March 2023
Reviewed: February 16, 2023
Mmm2004
United States of AmericaThat I didn't bring my bathing suit.
The cleanliness was above standards. The lobby was well lit and welcoming. Staff was welcoming. The bed was very comfortable.
Stayed in February 2023
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