1200 Arch Street, Philadelphia, PA 19107, United States of America
#67 of 90 hotels in Philadelphia
Guests' ChoiceBased on 840 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
9.0
Facilities
7.8
Staff
8.2
Value for money
7.5
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Kimberly
Trinidad and TobagoNo parking
Location
Stayed in March 2024
Reviewed: April 17, 2024
Aiste
LithuaniaThere is no parking for car, we had to use the local parking spots near the hotel, where we had to pay about 60 dollars for one night.
The room was pretty big, so we had a place for all our bags and suitcases. The location of the hotel is really good - we could reach all the places we wanted to see by foot, we did not use any types of public transport or car.
Stayed in April 2024
Reviewed: April 16, 2024
Ramon
United States of AmericaThe use of separate remotes to switch from Cable to HDMI but is more of a personal thing and probably more of a safety protocol to protect their equipment. Could use a bit more variety on the breakfast but I still enjoyed what they offered. Surprised how quickly the whole milk bottles were taken and weren’t restocked the next few days though there was the fat free bottles so I took some for my drinks.
Comfortable and very helpful staff I love the cheese omelettes
Stayed in April 2024
Reviewed: April 12, 2024
Michael
United States of AmericaEnded up having to pay $100 to park as the 1st time I selected hourly parking because I didn’t intend to have to leave back out once I parked the 1st evening instructions was not clear about parking
Vanessa at the front desk went above and beyond to assist me in finding the location as it was difficult for me to find at first, she was very pleasant , understanding and friendly.
Stayed in April 2024
Reviewed: April 11, 2024
Sylvia
United KingdomQueque Suggest put waffles at beginning separate from toaster to help space out queque More yogurt and fruit and granola cereal
Stayed in April 2024
Reviewed: April 11, 2024
Gareth
United KingdomA few marks and scuffs on the walls in the room. Air con unit was hard to control.
Great location, nice room. Room included fridge, freezer, kettle, iron, toaster, microwave and dishwasher as well as cups bowls plates and cuttlery.
Stayed in April 2024
Reviewed: April 11, 2024
Joshua
United States of AmericaBeds were hard
Excellent location
Stayed in April 2024
Reviewed: April 7, 2024
Veronica
United States of AmericaThere was no soap In the bathroom No restaurant in the hotel Toilet cover was broken Breakfast and coffee not that good
Location
Stayed in April 2024
Reviewed: April 4, 2024
Breanne
United States of AmericaWe had to ask for being for the pull out and for soap for the bathroom.
Stayed in April 2024
Reviewed: April 1, 2024
Charles
United States of AmericaThat I had to pay for parking
It was a nice place to stay.
Stayed in March 2024
Reviewed: March 30, 2024
Armando
United States of AmericaThere was a fire alarm that woke us up at night. It was an unpleasant experience. Everything else was top tier.
It was very clean. Staff was amazing and attentive. Very friendly people.
Stayed in March 2024
Reviewed: March 19, 2024
Brian
CanadaI didn't like that it was so much for parking. I could have stayed another night for the cost of parking.
Hotel was great.
Stayed in March 2024
Reviewed: March 13, 2024
Earl
United States of AmericaLinens and pillows
Location was great near most restaurants
Stayed in March 2024
Reviewed: March 8, 2024
Bennie
United States of AmericaGuide to TV stations -- had to click around to find channel 60. would be nice if there was parking discount available ($40/night adds up )
available breakfast ,but closed too early for me. room was clean and spacious -- staff was very responsive to my request. location is excellent for the Flower Show
Stayed in March 2024
Reviewed: February 23, 2024
Oscar
United States of AmericaParkin & dirt everywhere
The room is ok
Stayed in February 2024
Reviewed: February 19, 2024
Tierre
United States of AmericaWe heard children running through the halls all night making it hard for us to sleep!!
The hotel was nice and the night/midday staff were amazing!!!! While the hotel was extremely busy they were friendly and moving as fast as possible.
Stayed in February 2024
Reviewed: February 16, 2024
Son
South KoreaBreakfast is good!
Stayed in February 2024
Reviewed: February 8, 2024
Fiona
United States of AmericaIt was as expected, clean and comfortable. Better pillows than I've experienced elsewhere.
Being able to check in early was great as we had a wedding to attend and the extra preparation time was appreciated.
Stayed in February 2024
Reviewed: January 13, 2024
Bernadette
AustraliaCook slept in. Breakfast wasn't ready at 6am and we had to leave at 6:30am. Breakfast was good once available. Was the day after a public holiday, so unsure if played a part.
Hotel was as expected, I would recommend to anyone
Stayed in January 2024
Reviewed: January 7, 2024
Ryan
United States of AmericaBed size
Location/ pool / size of room
Stayed in January 2024
Reviewed: January 5, 2024
Etonia
United States of AmericaThe General Manager George was NOT understanding, compassionate or caring of my issues that was a true oversight on a booking issue.
The front desk staff was amazing they tried to help me with my issues but the General Manager George refused to help or accommodate me.
Stayed in January 2024
Reviewed: December 29, 2023
Jose
KuwaitThe couches at the breakfast place is dated and overall cleanliness could be improved
Very good location
Stayed in December 2023
Reviewed: December 28, 2023
Nicole
United States of Americawe found something in the corner of our bed on the last night that grossed us out , we dealt with it and moved on . everything else was great
this is our home away from home. monique is such a wonderful person great choice hiring her.
Stayed in December 2023
Reviewed: December 28, 2023
Mike
United States of AmericaHuge line for breakfast
Stayed in December 2023
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