The location is 10/10, it is close to public transportation and very walkable to a lot of great places.

Stayed in May 2024

Some other people's things were left behind and weren't cleaned and the beds are noisy

Hugh value for the price, the activities, the facilities, the staff, the location.. everything is great

Stayed in May 2024

Very nice hostel downtown! Many great activities organized. Suggested gor sure!

Stayed in May 2024

I really wanted more space to move about. I was on the third floor and noticed some of the community rooms were closed for construction. My room was full of six people. The second floor lounge was overflowing. Some extra room on the floor I stayed at would have made a difference.

Location excellent. The Continental breakfast was just enough food. 👍

Stayed in May 2024

I don’t know her name but she was really unfriendly kick her out

Everything’s perfect

Stayed in May 2024

The shower had some problem. The water kept clogging. Lamp on my bed had chewing gum stuck to it. Wonder if someone actually cleaned the room properly after the last guest.

I have stayed on this property before. It’s generally great. The location, facilities, staff, everything’s great

Stayed in May 2024

The food

Activities, environment, praises, etc

Stayed in May 2024

Staff not very friendly, Bed not comfortable, mattress saggy

Location

Stayed in May 2024

The hostel is too big and impersonal. The cost is excessive given the quality-price relationship. I had paid the same price for a boutique-luxury hostel in other global cities such as London, Paris, or Shanghai. Probably an American issue and not related to the hostel, but the area didn't feel safe with too many homeless people asking for money (most were polite though).

The room is very clean. The staff is professional and it seems everyone is trying their best every day. The location is premium and super easy to access from the airport. The breakfast is among the worst I've had in any hostel, but the staff were busy making sure it was the best, so I give them that.

Stayed in April 2024

There are lockers, but you would need to bring your own lock, and as far as I could see, there was only one locker per 2-person bunk bed. I don't know that this has anything to do with the hostel staff or owners, but this wasn't very social compared to other hostels I've been to. There seemed to be some solo travelers and some groups (some very large), and I think in two nights, I only saw one instance where two people not from the same group had a conversation. I don't know if that's typical for this hostel. Maybe we all just happened to be introverts.

I've been to more hostels in Europe than in North America, so my basis for comparison might be a little off, but this was by far the biggest and well-equipped hostel I've been to. There's a very large lounge with a kitchen, plenty of bathrooms and showers, and even curtains on the beds. I saw them going through cleaning multiple times a day.

Stayed in April 2024

Extra pay for left baggage at check-out day.

Location was perfect. The facilites were great. Excellent kitchen.

Stayed in April 2024

Dust on the bed, and warm in the room.

The breakfast, where the hotel is

Stayed in May 2024

Beds can be a bit more comfy and there is a lot of noise coming from the street. So be aware of that and bring your ear plugs ;)

Location is amazing. It's walking distance to downtown. Also it was nice places to go and visit nearby. I like the relaxation lobby in the second floor. Good to chill after a busy day doing tourism.

Stayed in April 2024

Given this is the land of lawsuits, it's understandable that they have a liability waiver (though many smaller hostels I stayed in the States don't have it, guess they couldn't afford lawyers, unlike this one). It left a bad first impression nonetheless, as if you went to a restaurant and the first thing they served was a waiver for all food poisoning liabilities. And the way their staff handled it didn't help either. Their reply, when asked some questions, was basically it's what it's, take it or leave it. They lacked the common warm feeling in hospitality service, and were more like bureaucrats - polite enough in interactions, but grudgingly. Their price was comparable to most American hostels I stayed at but that also means it is more expensive than the global rate. Wifi signal in the kitchen area was fine but if your room is far from it then signal strength would drop significantly

I stayed in a dorm and, facilities wise, it was one of the best hostels I stayed at. It was a 10-bed dorm but it was clean and very spacious (other hostels would make it 16 bed). My room has big windows so it gets lots of natural sunlight (but I guess most other rooms won't be similar as mine is at the end of the hallway). Everything wasn't brand new but certainly not dirty and worn out either. The bathroom also looked clean and well maintained.There is a common area with pool tables but not many people there. The location is very convenient for sightseeing as it's in the city center (or downtown as Americans called it) and 5-10 minutes walking for metro/bus stations.

Stayed in May 2024

The listing said the room would have 2 smart TVs and there wasn't a single TV of any kind in the entire suite. This mattered because we were traveling with a 1 and 3 year old and Grandpa was going to babysit while my husband and I went out at night and we were relying on him being able to play movies on the TV to entertain the kids. We also assumed we could watch the Bucks playoff game so we can back to the room to watch it and couldn't.

Stayed in April 2024

It’s a great hostel. I liked the free breakfast. The hostel is in the heart of the downtown and all the tourist spots are at a walkable distance. There’s also subway connection near to it. It has a common area where you can gather play games there are charging spots everywhere and the dining area is also very good.

Stayed in April 2024

Uncomfortable bed

Stayed in April 2024

There was only one working toilet and shower on my floor for a dorm of 10. While the cost is comparable for the US, it is still expensive for a dorm bed.

Good location for downtown Chicago, with sights and restaurants in close proximity. Clean and comfortable, good breakfast, and with a lovely chill-out area. The free walking tour was also good.

Stayed in April 2024

Great location and efficient staff. Lovely room

Stayed in April 2024

Bathrooms would be found very dirty sometimes. And I think a homeless guy with a very bad smell would sleep in the room.

Great location.

Stayed in April 2024

Activities that they organise to socialise, location, breakfast amazing included in the price

Stayed in April 2024

Air con was loud

Everyone was very nice, great location

Stayed in March 2024

Nothing

Really clean nice common room

Stayed in April 2024

The first days, the common area in which our rooms was, was extremely hot, I have no idea why but it was fixed after we asked them to. The ladder for the twin beds is extremely uncomfortable in my opinion 🙁

The bathroom was mostly clean and it was shared only between 4 rooms. The beds were pretty comfortable, the location is great, the staff is friendly, the hostel hosts a lot of free activities which is absolutely awesome, the common area is also great and you can use it even after check-out if you've got a flight later in the day, the breakfast was pretty decent.

Stayed in April 2024