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  5. Reviews of Quality Inn & Suites Lakewood - Denver Southwest

Reviews of Quality Inn & Suites Lakewood - Denver Southwest This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7240 West Jefferson Avenue, Lakewood, CO 80235, United States of America

#18 of 25 hotels in Lakewood

Guests' Choice

Review Score

Based on 316 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.9

  • Location

    7.5

  • Facilities

    6.3

  • Staff

    7.5

  • Value for money

    6.3

  • Free WiFi

    6.0

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 16, 2023

    3.0
    Several negatives. Would not stay here again unless a very desperate situation
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Something hot for breakfast other than waffles every day.

    Location was convenient to main roads and family we were visiting. Good hot coffee, fresh fruit, and yogurts.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very very nice hotel and good value

    Stayed in June 2023

  • Reviewed: July 10, 2023

    1.0
    Very Poor
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rude staff dirty rooms

    Stayed in July 2023

  • Reviewed: July 5, 2023

    8.0
    There are better, but still not shabby
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My biggest peeve is when they start "pushing you out" earlier than check out time. The maid literally opened our door and hour before normal check out hours. And we didn't check in until midnight!

    Rooms were spacious and clean. Also, the microwave is a huge plus.

    Stayed in May 2023

  • Reviewed: July 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    More breakfast options

    Stayed in June 2023

  • Reviewed: July 3, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I emailed pics to management. Haven't heard back yet. Place was nasty. Showed pics to front desk clerk who asked me to send them manager. Gross room!

    Stayed in June 2023

  • Reviewed: July 1, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty tampon behind the nightstand

    Stayed in June 2023

  • Reviewed: June 24, 2023

    4.0
    Won't stay there again or recommend it .
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    It was dirty in the halls & property. The garbage's were overflowing with trash & the flies were bad. Trash all over the property. Not well maintained.

    The bed was comfortable.

    Stayed in June 2023

  • Reviewed: June 24, 2023

    4.0
    meh
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Crumbs in room from previous customer.

    Stayed in June 2023

  • Reviewed: May 23, 2023

    3.0
    We’ve stayed at several Quality Inns, but this one seemed to be poorly built and maintained, at least this was true for
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Poor maintenance. bathroom door was off the hinges, light right outside window, fiberglass tub was not installed properly.

    location for our purposes

    Stayed in May 2023

  • Reviewed: May 10, 2023

    3.0
    Great staff, horrible facilities.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Facilities weren’t clean; bed and chairs weren’t that comfortable. Breakfast was subpar. Shower handle was broken and for 3 mornings I had to take a cold shower. I inquired about a slight refund because of this and never heard back. The way the facilities were maintained, the price should’ve been closer to a cheaper motel.

    The staff were nice and accommodating. Frontline staff that is. Had an inquiry for the manager and never heard from them.

    Stayed in May 2023

  • Reviewed: April 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like that they charge my credit card $50 right away for incidentals that I never did before they even checked my room right when I checked in that wasn't stated on the booking.com site that should be stated if that's what they're going to do. And it's insulting to be accused of smoking or bringing a pet when you're supposed to announce that upon your stay and then get accused of it and charge $50 when you get there before you've even checked in. Not fair to those who are being honest. And I'm still waiting for my refund 24 hours later.

    Lots of clean nice pillows. Nice clean bathroom. Bedding was clean room seem to be nice and clean. Pleasant front staff small and quaint decent breakfast. Parking was really tight I had to park on the opposite side of the entrance and I was a solo woman alone disabled and it was kind of scary for me at night to be walking disabled with a limp in the snow. All the cars had parked so close to the other car since the parking spaces were so small I couldn't fit my Cadillac into any parking spaces so I had to pack up on the other side of the building because I guess they were full or something I don't know why the parking lot was so tight with cars. I thought the night staff was very pleasant same with the morning staff. Though there was not much selection for breakfast what they had at least filled your stomach and was there for the full time stated..

    Stayed in April 2023

  • Reviewed: January 25, 2023

    3.0
    It was ok. Would have been better if we had been in a different room.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The bathroom had a ceiling leak which drip on the toilet paper. Also, the laundry room was next to our room and the washing machine/dryer were running most of the night and we could hear the noise in our room.

    Location was convenient.

    Stayed in January 2023

  • Reviewed: October 17, 2022

    2.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Cleanliness

    The room was very gross. Paid for a dog in the app and had to pay again at the site? Wouldn’t get a refund if we went to a different hotel. Room was very beaten up and unclean. The paper work Said we would be charged extra if there was presence of a dog without paying before hand such as dog hair etc. our room was COVERED in dog hair.and we have a non shedding puppy. Very disappointed as well as the crowd that hung around outside. Creepy.

    Stayed in October 2022

  • Reviewed: September 14, 2022

    1.0
    I will not stay at a
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was dirty, peeling paint. Food scrapes on the floor. Toothpaste on the bedding. Used opened toiletries. Elevator was very scary, peeling paint added to the scary look.

    Staff very friendly. But paint was peeling. Sheets were dirty, toothpaste on the bedding. Tiles were lose in bathroom. Toiletries were used, open. Floor had food on it, not vacuumed. Very dirty.

    Stayed in August 2022

  • Reviewed: September 11, 2022

    10
    great little stay! with great staff, and good location!
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    perfect little stay…right next to some good places to eat, the lady that helped checked me in too was absolutely INCREDIBLE such great customer care

    Stayed in August 2022

  • Reviewed: September 5, 2022

    4.0
    Grungy
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very poor quality hotel for the price

    Stayed in September 2022

  • Reviewed: August 30, 2022

    10
    we had to leave before breakfast started so the desk clerk made us a to go bag the night before! above and beyond helpf
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    quiet. away from roads

    Stayed in August 2022

  • Reviewed: August 22, 2022

    4.0
    would not return
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    not very clean, uncomfortable beds ,

    location

    Stayed in August 2022

  • Reviewed: August 6, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good ! Free parking, king bed

    Stayed in August 2022

  • Reviewed: July 29, 2022

    1.0
    Worst ever
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Horrible customer service

    Nothing!

    Stayed in July 2022

  • Reviewed: July 26, 2022

    3.0
    DISAPPOINTING
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 3 nights

    This was the worst breakfast we've had a motel in years. Had to brew our own coffee the first time. The next day, even that little machine was broken. I'm sure the food (muffins, toast) would not be acceptable for a health inspector. The breads were not wrapped individually. Parking was at a minimum because there were numerous HUGE tree removal trucks parked all over.

    Our room was spacious.

    Stayed in June 2022

  • Reviewed: July 22, 2022

    3.0
    Go somewhere else....
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    wet carpet in room, bad bedside lamp.

    Nothing

    Stayed in July 2022

  • Reviewed: July 17, 2022

    2.0
    way to explain for the experience. was not happy at all
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was dirty, old. the ac didn’t work and we asked them to fix and they didn’t , a picture fell off the wall and hit my son in the head while sleeping and keys stopped working

    Stayed in July 2022

  • Reviewed: June 23, 2022

    10
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

Showing 76 - 100

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