18 North Street, Hyannis, MA 02601, United States of America
#2 of 22 hotels in Hyannis
Guests' ChoiceBased on 1861 hotel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.6
Staff
9.7
Value for money
9.1
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 12, 2024
Atchison
United States of AmericaNo laundry on site.
Enjoyed our stay. Only wish there was an onsite laundry
Stayed in May 2024
Reviewed: May 11, 2024
Marina
United States of AmericaExcellent services. They will go above and beyond to make your stay pleasant.
Stayed in May 2024
Reviewed: May 11, 2024
Kevin
United States of AmericaAlthough I found the room to be very comfortable and clean there were some things that did need attention. Particularly the bathroom door won’t open all the way unless you force it back. Could use a more attractive shower curtain. Didn’t care much for the theft proof hangers. Middle wall mirror top right side, cracks along side of mirror. Nothing that spoiled my stay but management may want to be aware of this. Housekeeping was exceptional .
Was laid out where everything was easily accessible. The food and fruit items were sufficient for a light breakfast.
Stayed in May 2024
Reviewed: May 10, 2024
Zsuzsana
United States of AmericaContinental breakfast was good, but could have had a few healthier options. Many TV channels were not available or went out of service.
Great location, close enough to many attractions and beaches. Pool and jacuzzi were very nice, and the desk clerks were fantastic and very knowledgeable. Rooms were very comfortable.
Stayed in April 2024
Reviewed: May 8, 2024
Philip
United KingdomDecor was dated and the coffee wasn’t strong enough
Cliff the manager was great, great location, spacious rooms.
Stayed in May 2024
Reviewed: May 7, 2024
Marcio
BrazilN/a
Staff
Stayed in May 2024
Reviewed: May 7, 2024
Ivor
United KingdomNothing.
Staff very friendly, very helpful & enthusiastic, competitively priced, very clean & well equipped room, indoor & outdoor swimming pool, free very adequate breakfast & free parking. The hotel is approx 5 mins walk to the main street with all its stores & restaurants, the harbour is 10 mins walk away. Great place to base your vacation, go whale watching, visit Martha's vineyard, Nantucket & the beaches etc.
Stayed in May 2024
Reviewed: May 5, 2024
Patricia
FranceVery noisy...
Breakfast limited
Stayed in May 2024
Reviewed: May 5, 2024
Rafaele
United States of AmericaOnly the sofa bed, which is very uncomfortable even for children, but ok.
Great service from reception to staff. Everyone was very attentive, polite and friendly. The heated pool is perfect for non-hot days and is a delight for children. Breakfast very complete and very tasty.
Stayed in May 2024
Reviewed: May 5, 2024
Wallace
United States of AmericaI wanted to stay longer
Friendly staff, great location. great value, nice variety for breakfast.
Stayed in May 2024
Reviewed: May 2, 2024
Wallace
United States of AmericaI wish I could've stayed longer.
Great location, great value, large rooms and great amenities, great breakfast and very friendly staff. The front desk people are so nice and helpful. I've stayed here before, always a good experience.
Stayed in May 2024
Reviewed: May 2, 2024
Andreea
RomaniaThe room was clean and quiet and the hotel staff was very nice and helpful.
Stayed in May 2024
Reviewed: April 29, 2024
Ushashi
IndiaThe breakfast spread could include a few non-sugary items.
This was a perfect short stay. The person at reception was so kind and friendly. We got an early check-in at no extra charge. The room was good sized with a balcony on the road. Really great value for the price.
Stayed in April 2024
Reviewed: April 29, 2024
Jeanne
United States of AmericaHad to wait until 7:30 to get hot water for tea. Coffee maker in room, but I am a tea drinker. Not a big deal though.
The hotel desk clerk went out of his way to accommodate my needs (secure my bicycle) and make me feel right at home. Not too far to the ferries, close to downtown, pool looked nice but I didn't use it. Was very happy with my stay and would stay again. I thought it was a good value for the money. Again, friendly staff who wanted to ensure that I was happy.
Stayed in April 2024
Reviewed: April 25, 2024
Rivera
United States of AmericaAll the staff were extremely helpful, accommodating and friendly
Stayed in April 2024
Reviewed: April 24, 2024
Lee
United States of AmericaNo complaints.
I love the location, it was so close to all the shops and restaurants on Main Street. The staff (Cliff, Liam and Patrick) were very friendly and attentive. They told us about all the attractions and fun places to see the next time we are in the area. Free continental breakfast is always a plus!
Stayed in April 2024
Reviewed: April 23, 2024
Annette
United States of AmericaThe weather. But nothing can change that. But any day on the Cape is better than being at work.
The staff is always so helpful. You can't beat the location.
Stayed in April 2024
Reviewed: April 19, 2024
Olga
United States of AmericaWifi
Location, super friendly staff, coffee machine in the room
Stayed in April 2024
Reviewed: April 17, 2024
Brito
United States of Americathat they don't have eggs or sausages at breakfast
very clean
Stayed in April 2024
Reviewed: April 16, 2024
Buehner
United States of AmericaThe bed was too soft for us. We prefer a former mattress. The weather only got better once we left...rainy and cold.
Good breakfast. Good pool area. Very nice staff.
Stayed in April 2024
Reviewed: April 13, 2024
Steven
United Kingdomn/a
Freindly staff
Stayed in April 2024
Reviewed: April 11, 2024
Jorge
United KingdomThe rooms are a bit dated and need a bit of an uplift, however you have all you need for your stay.
The hotel is close to the harbour and main road, the rooms are spacious, there is a nice indoor pool and sauna but the best thing about the hotel was the staff, the owner was super friendly and very helpful, they go above and beyond to make your stay special. We had very helpful recommendations from the owner about where to go and what to see. We felt right at home here.
Stayed in April 2024
Reviewed: April 10, 2024
David
New ZealandNothing
Enjoyed the room, good size, comfy beds, hot spa and very pleasant hosts. Thank you
Stayed in April 2024
Reviewed: April 9, 2024
Luis
United States of AmericaNothing comes to mind
We opted to meet friends for breakfast so we didn’t take advantage of the included breakfast. Grateful for the champagne 🍾 in our room as we were celebrating our anniversary.
Stayed in April 2024
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