The lighting above the door. It felt like day light 24/7.

The different animals you could see. Tortoise habitat, birds, feeding of the sharks etc

Stayed in March 2024

Parking problem

Pool towels at pool

Stayed in April 2024

The table tops and the bar tops were not clean and sanitized. They had ants crawling over them. The rooms seem like they have never been updated since the place was built. I went in the public bathroom first thing in the morning just as it was being unlocked. It was not cleaned from the day before or at the start of the new day.

Location was great

Stayed in March 2024

Super tiny bathroom for 4 people and no mirror in bedroom so 4 people getting ready was difficult. No microwave in room so leftovers were wasted. Beds not too comfy. Would be ok for 2 people but not great for family of 4

Great amenities on the grounds and things to do. Good location away from downtown

Stayed in March 2024

Our A/C unit was noisy. The bathroom door 'dragged' on the floor, so we had to lift a bit on the door knob to avoid the noisy scraping of the door on the floor. Nothing too major. If you are looking for a high end resort, this is not it; it is an older, somewhat dated resort. It was overpriced even with staying during spring break 'prime time' in my opinion. That said, we did enjoy our stay.

Our unit had a patio that was just steps away from the water; there was a sandy area with palm trees and a hammock that provided a nice place to lounge. The pool was nice and was located right by the restaurant with access to the bar. After battling the 'downtown' parking the first night and paying TOO MUCH money for parking, we utilized the 'short bus' transport from the resort; it was a welcomed break from the traffic and it was quick and efficient with two drop off/pick up locations.

Stayed in March 2024

The beds were uncomfortable, small shower and a/c units really loud. Music by the pool was very loud and not a great playlist

Location was great, close to attractions. The shuttle every hour was a wonderful bonus. The pool and bar were very nice. Food and drinks spectacular. Clean rooms and the rest of the resort was very clean as well

Stayed in February 2024

The cost.

Breakfast.

Stayed in March 2024

The bathroom was dated. The fan running whenever the light was on in the bathroom was extremely annoying.

The view from our room. The beach was beautiful. Nice pool. Free shuttle to town

Stayed in March 2024

The air conditioners are loud when they come on and off . Kept us up Stoned crab restaurant was to pricey

It was convenient and had everything we needed

Stayed in March 2024

We had sand in our sheets when we got there. One day we were out of towels: I asked 4 times (including the front desk) to get more. I got them from a housekeeping zoned in a different area who was very kind!

The shuttle service, shark feedings, jet ski tours, restaurant: were all amazing!

Stayed in February 2024

The location isn’t ideal. It wasn’t as close to restaurants and bars as I was hoping for.

The property offered many activities and amenities!

Stayed in March 2024

Small bathroom. Beds were uncomfortable. Needs updating.

Pool was very nice. Staff were very friendly. Shuttle bus into town. Oceanfront was nice but you could not swim there

Stayed in March 2024

Hair dryer (outlet) didn’t work Room was described as deluxe but was basic But not bad

Had a bus that took you down town, so it was nice to let them drive and didn’t have to look and pay for parking. Nice pool.

Stayed in March 2024

The room was small and the queen size bed wasn't very comfortable; we really need a king bed. The bathroom was quite dated, although clean. The TV was tiny, not that we watch much TV and they do offer Hulu, but with commercials. We also didn't like being near a main road and at the end of the row of bungalows so we heard the maintenance trucks go by in the morning.

The location had a lot of positive aspects, fun color schemes, some beach front on the bay; a nice inlet where they feed sharks and you can use kayaks. They also have mopeds and bikes for rent. We loved the hammocks on our little patio outside, and that we could walk to a shady spot and relax reading and looking at the water. Breakfast was also good and we could park right outside our door. We also appreciated the shuttle bus than runs every hour to downtown Key West.

Stayed in February 2024

Breakfast should be better.

Stayed in February 2024

They looked like they tried to update but things ending a little wonky, like uneven, lumpy backsplash glass tile used for the bathroom vanity surface. The grout in the bathtub surround has mold. It makes it feel old, not quirky or vintage. There were bugs, like fleas or gnats, in the room, likely from the beach patio and the birds that beg there. TV was a little small for the size of the room.

The shuttle bus was helpful to get around the old part of town. The staff were friendly. The island theme carried through the property, and the art in the room, including palm fronds painted at the ceiling, was nice. Wifi was strong most of the time. Maintenance came quickly for a minor tv issue. Shark feeding at the attached restaurant was fun. Continental breakfast was good.

Stayed in March 2024

It was ok

Stayed in March 2024

Breakfast offerings (with the exception of fruit and hard boiled eggs) were of lesser quality; it would be nice to have some non-sugary cereal, plain oatmeal, and plain yogurt. Music around pool and restaurant should be more varied; after a few days, the repetitiveness starts to get to you!

The grounds are pretty and the pool is lovely for swimming. Enjoyed kayak and bike rental on site. Mini fridge/freezer in room was nice to have. Shuttle bus to and from town was very convenient.

Stayed in February 2024

There isn’t much to not like or even like about it.

Well it is convenient close enough to get to Duval and far enough the get away from it as well.

Stayed in February 2024

Some of the staff was not very friendly. The food at Stone Crab was not very good. There could have been music at Stone Crab and I seen a screen at the pool area, so maybe a movie night.

The shuttle ran on schedule. The room was cleaned daily. Nice to have coffee every morning. Some of the staff was very friendly. The pool area was clean and had plenty of lounges.

Stayed in February 2024

The room was not worth what we paid. No microwave, and no coffee pot. Sheets were dingy. Everything in the room seemed outdated. The room was on the beach, which there is a small bank with rocks beyond that. No swimable area, very rocky and dirty water there. Seemed like false advertising.

We liked facing the water.

Stayed in February 2024

Check in took forever, not very well organized

Breakfast was good and the stone crab restaurant is excellent

Stayed in February 2024

The inside of the room is like a 90s Motel 6. I know I am paying for beachfront but I thought the room would be good. Nice refrigerator but no coffee maker

The waterfront room I had.

Stayed in February 2024

Garbage collection at 6am

Bus to Duval st

Stayed in February 2024